Fields BMW Winter Park

Stuart Dembo shows care with his customers I always make my appointments with Stuart Dembo because he listens ad advises properly and treats you as a person and not a number. Good advisors are I always make my appointments with Stuart Dembo because he listens ad advises properly and treats you as a person and not a number. Good advisors are difficult to find. Many just rush you. More

Outstanding, thought-free service I will start by saying that I was skeptical. Years ago, I would drive my 1st BMW all the way down to Fort Lauderdale because I am picky about my car. I will start by saying that I was skeptical. Years ago, I would drive my 1st BMW all the way down to Fort Lauderdale because I am picky about my car. This go around I decided to give them a shot and I was blown away! Josh, my service advisor, was prompt, courteous, and communicated efficient. After setting a day to bring the car in that would accommodate me, he went over the details of the service. He realized after hearing my concerns they would need to keep the car over the weekend and set me up with a loaner. When I arrived everyone was friendly and helpful. They even helped carry my daughter's car seat to the loaner and even offered her breakfast! But the best part, and the ones I really want to to recognize is the ones that rarely get mentioned, the mechanics. Not only did they exceeded my expectations on the repairs I wanted, they took the liberty of making some other adjustments that were not on the service slip. I know because I know my car very well. Thank you to everyone. I am a true raving fan now. More

New car needed new battery Had a rental ready for me so no waiting. When I picked up my car one of the “genus” guys “Cam” went over some of features and made sure blue tooth wa Had a rental ready for me so no waiting. When I picked up my car one of the “genus” guys “Cam” went over some of features and made sure blue tooth was working. Everyone very friendly and helpful. More

Service was great. I’m happy with service. Staff was friendly and helpful. The service representative, Marco was very thorough and informative with what was services wer I’m happy with service. Staff was friendly and helpful. The service representative, Marco was very thorough and informative with what was services were needed to my vehicle. More

Fields BMW Winter Park Five star service I would like to take a few moments to thank the staff at Fields BMW Winter Park for coming through again as always. Our X3 required an additional app I would like to take a few moments to thank the staff at Fields BMW Winter Park for coming through again as always. Our X3 required an additional application of Cilia Jet due to a previous repair. Finance manager Jaime Veriato assisted us in making this happen .She coordinated the service and when the car was completed it was like brand new inside and out. We have purchased three cars through Jaime at Fields and are very happy. I recommend the Fields Auto group to anyone who wants to purchase a car. The amenities and carwashes are the best. Special recognition to Jaime's supervisor Tracey Pellegrino sales manager. Great customer service goes a long way. These employees practice the Field motto to the fullest. "Fields matters because you matter". More

The service is great, the hospitality is even better. The service at fields BMW was great. I brought my car in because I had some issues. David my service advisor was attentive and friendly. He was hones The service at fields BMW was great. I brought my car in because I had some issues. David my service advisor was attentive and friendly. He was honest with me and resolved all the issues I had with my car. More

Superior Service All of the staff that I interacted with were extremely professional and knowledgeable.I couldn’t ask for a better experience. Thanks Fields Team for y All of the staff that I interacted with were extremely professional and knowledgeable.I couldn’t ask for a better experience. Thanks Fields Team for your excellence. More

Outstanding Individual. it was a pleasant experience working with MIKE...VERY KNOWLEDGABLE. The entire process was with out any issues, would surely recommend Winter Park B it was a pleasant experience working with MIKE...VERY KNOWLEDGABLE. The entire process was with out any issues, would surely recommend Winter Park BMW along with MIKE. More

Outstanding Customer Service! Shaun DeBose and the rest of the Fields BMW Team exceeded my expectations with their professionalism and stellar customer service. A horrible experien Shaun DeBose and the rest of the Fields BMW Team exceeded my expectations with their professionalism and stellar customer service. A horrible experience turn in to a great experience. More

Great experience Michael Abney is a true professional and made my experience painless and convenient. I appreciate his level of customer service. thank you for a great Michael Abney is a true professional and made my experience painless and convenient. I appreciate his level of customer service. thank you for a great customer experience. More