Fields BMW Winter Park

excellent service as usual prompt service both with respect to responding to my problem, and fixing the problem. excellent service overall as usual. patti always provides excell prompt service both with respect to responding to my problem, and fixing the problem. excellent service overall as usual. patti always provides excellent service, and feedback.. More

Very good experience Patty is very good and polite. Always helpful. I will continue to come back to Fields. Enjoy the cafeteria. I have now owned 4 BMW's since 2007. Patty is very good and polite. Always helpful. I will continue to come back to Fields. Enjoy the cafeteria. I have now owned 4 BMW's since 2007. More

Nice. Quick. Great Experience Everyone was so helpful and friendly as always! I will always have a special place in my heart for the man who sold me the car (Dennis) and everyone Everyone was so helpful and friendly as always! I will always have a special place in my heart for the man who sold me the car (Dennis) and everyone else at Fields BMW I have been in contact with since busy day. 2 thumbs up' More

Great Service Great service advisor Patty Rennie made the drop off and loaner car very easy and quick. Service was done and car washed great overall job Great service advisor Patty Rennie made the drop off and loaner car very easy and quick. Service was done and car washed great overall job More

Everything went very well! Everything went very well, and quick. Appreciate the paperwork provided, but you might want to ask if folks want a print out for those that are unabl Everything went very well, and quick. Appreciate the paperwork provided, but you might want to ask if folks want a print out for those that are unable to print at home through email. More

Excellent Service from End to End! For the 11 years that I have been servicing my BMW at Fields Winter Park, I can say that my expectations have been consistently exceeded. From the ti For the 11 years that I have been servicing my BMW at Fields Winter Park, I can say that my expectations have been consistently exceeded. From the time you drive in to drop off your car for service, to the time you're car is returned to you, it is obvious that the desire of each staff member is to genuinely make your experience memorable. Blane Caulder, my service advisor, was courteous, knowledgeable, and professional. He's a true asset to your organization. A special thank you to Joe Allegra (Service Mgr.) & Richard Dupree (Service Tech Mgr.) whom both certainly recognize and practice the fine art of excellent customer service at Fields Winter Park. Sincerely, Jose De La Cruz More

Great service Excellent service. Car was diagnosed with a bad battery but all other potential issues were evaluated. Loaner car, service advisor and the shop made Excellent service. Car was diagnosed with a bad battery but all other potential issues were evaluated. Loaner car, service advisor and the shop made this service experience very painless!! Great job Scott too! More

Excellent experience working with Patti Rennie. Patti as always, took very good care of us. She is the only one we like to work with. She possesses excellent customer service skills. Patti as always, took very good care of us. She is the only one we like to work with. She possesses excellent customer service skills. More

Great! Blaine was amazingly on it! Everything from attitude to service he went above and beyond. He should get a raise. It is hard to find someone so dedica Blaine was amazingly on it! Everything from attitude to service he went above and beyond. He should get a raise. It is hard to find someone so dedicated. More

Service call Great experience as always. Friendly staff. Great amenities. Would recommend to friend. Hate it that this box forces the reviewer to say something Great experience as always. Friendly staff. Great amenities. Would recommend to friend. Hate it that this box forces the reviewer to say something. Seriously. This box needs to be chsnged More