Fields BMW Winter Park

5 stars The Service was done in timely manner and service adviser, Blane Caulder, was excellence. He kept me updated. The facility was clean and every one wa The Service was done in timely manner and service adviser, Blane Caulder, was excellence. He kept me updated. The facility was clean and every one was friendly. More

Don't buy anything from the Fields Group I was at this dealership in December of 2015 wanted to trade in my 2015 X5 M package with 96K sticker and they told me they will give me $67,000 loosi I was at this dealership in December of 2015 wanted to trade in my 2015 X5 M package with 96K sticker and they told me they will give me $67,000 loosing about $30,000 just in the first year/ I told them I had to go for the emergency surgery and will return in January 1017 a month later, when I arrived I was told by the management that they only would give me $60,000 for my car. This is a shame and I was told this is was coming from Dan Fields the OWNER... I am sorry I don't trust them and suggest to you to stay away from them. The management is over paid and the dealership has no interest in your saving is all about them. Read other horror stories from other customers you will see. More

Car purchase Quick, easy and painless. Walked in...my wife decided what car she liked. Mind you she said she was not making a decision that night. Went home and ta Quick, easy and painless. Walked in...my wife decided what car she liked. Mind you she said she was not making a decision that night. Went home and talked about it. Called the sales manager the next day and said have it ready for us the next afternoon we were coming back to get it. Showed up, walked in, signed the papers and walked out! Great service and friendly atmosphere. More

Awesome It's always a pleasure to deal with your service department. Richard always keeps us informed and gets the job completed in a timely manor! He retur It's always a pleasure to deal with your service department. Richard always keeps us informed and gets the job completed in a timely manor! He returns our car cleaner than we brought it in and personally fixes small items that we mention to him. He is definitely an asset to your operation. More

Always a positive experience at Fields BMW Fields has always been straightforward and honest with me over the years. The employees I have dealt with have always been courteous and considerate Fields has always been straightforward and honest with me over the years. The employees I have dealt with have always been courteous and considerate of my time when I'm buying a car or having service done. More

Joyce lin The location is very nice and always a great experience . Special thanks to Mr blane service ,he is a very dedicated , very patient person? So my fam The location is very nice and always a great experience . Special thanks to Mr blane service ,he is a very dedicated , very patient person? So my family and friends all like to came to this dealership More

Flat tire Richard Gafney was very attentive and was able to change my flat tire without having to wait. This was very convenient as I did not have an appointmen Richard Gafney was very attentive and was able to change my flat tire without having to wait. This was very convenient as I did not have an appointment. More

Excellent service! Everyone was extremely pleasant to work with. The service including an oil change and a front light malfunction were completed in the estimated time Everyone was extremely pleasant to work with. The service including an oil change and a front light malfunction were completed in the estimated time of two and one half hours. More

Miscellaneous fixes Mike Crenshaw is the absolute best! Super polite, on time, on point and very knowledgeable! Upon revisiting to pick my car up, there was a very ve Mike Crenshaw is the absolute best! Super polite, on time, on point and very knowledgeable! Upon revisiting to pick my car up, there was a very very noticable dent ony hood accompanied with a lot of swirl scratches. Mike set it up to get it fixed the same week, and the dent was. However, the swirls and scratches atill remain. More

Excellent service. My service man, Mike Abney, always explain to what wrong with my vehicle. Although half the time I still don't understand, but, he has not steered we My service man, Mike Abney, always explain to what wrong with my vehicle. Although half the time I still don't understand, but, he has not steered we wrong. More