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Fields BMW Winter Park

Winter Park, FL

4.3
799 Reviews

963 N Wymore Road

Winter Park, FL

32789

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799 Reviews of Fields BMW Winter Park

January 13, 2016

Fantastic service fantastic work ! It was very easy to make an appointment . My service advisor David Souza was the best .David and the mechanic stayed past closing time to make sure More

by Jai7123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Souza
Jan 14, 2016 -

Fields BMW Winter Park responded

Thank you, Jai7123, I'm glad we were able to get your car into "tiptop shape" again. I will definitely pass along your excellent feedback to David and share with our team. Next time you stop in for a car wash and some ice cream be sure to swing by my office to say "hello" or to let me know if I can do anything to enhance your ownership experience. We do take pride in catering to our customer’s needs the best way we can. If there is any way we may further enhance your experience with us, please don’t hesitate to contact me. Sincerely, Joe Allegra, Service Manager.

January 13, 2016

Excellent experience Matt is very attentive and great to work with. Everything I requested was taken care of and Matt always guides me in the right direction. Thank you fo More

by Cfruder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt.
Jan 14, 2016 -

Fields BMW Winter Park responded

Thank you for taking the time to review your experience with us, we appreciate your business. I’m am very pleased to hear Matt and our team made your experience great! I’m certain our entire staff enjoyed catering to your needs as much as you enjoyed your visit. Please check out our Facebook, Twitter and other social pages for promotions that you might be interested in. We look forward to serving you in the future, as always. Thank you for choosing Fields. Sincerely, Joe Allegra, Service Manager.

January 12, 2016

Excellent service and dealership Love the car. Love the dealership and personnel from the sales to the service team. Unfortunately, I am not too happy about having such a major repair More

by Puppy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Stephens, Shaun Debose
Jan 12, 2016 -

Fields BMW Winter Park responded

Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that you had to have a major repair on your vehicle. It is our responsibility to properly diagnose and repair any issues that may arise. Please let me know if I can help in any way. Thank you and we look forward to your next visit. As always, we are dedicated to exemplifying only the highest level of service on every visit. Kind Regards, Joe Allegra, Service Manager.

January 09, 2016

It's the best service in town I was having problems with my Bmw and I call Bmw for service. They are the best .Patty is always friendly friendly and happy to help and really knowl More

by Bebo 33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Its the best service in town
Jan 12, 2016 -

Fields BMW Winter Park responded

Thank you for your kind review, Bebo 33! I'm happy to hear we were able to get you back on the road in no time! We truly appreciate your kind words about our staff. It’s definitely a boost for us every time we hear positive reviews like yours. We will be sure to let our team know that they made an impact on your visit. We look forward to serving your automotive needs in the future. Warm Regards, Joe Allegra, Service Manager.

January 09, 2016

Gaffney Delivers Simple fast and easy,great cafe,complimentary car wash. I enjoy my car and especially doing business at Fields.Richard Gaffney always makes it an exce More

by Jerrett112857
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Gaffney
Jan 12, 2016 -

Fields BMW Winter Park responded

I appreciate your positive feedback about our dealership, Jerrett112857. We do take pride in catering to our customer’s needs the best way we can. I will make sure that Richard and our team are aware of your amazing feedback. If there is any way we may improve on your experience with us, please let me know. Thanks for being part of the Fields family. Sincerely, Joe Allegra, Service Manager.

January 08, 2016

Service visit 1-7-16 Patti rennie is the best. Always keeps the customer up to date and informed what is going on during service. Because of her popularity, tough to get a More

by Mred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti rennie
Jan 12, 2016 -

Fields BMW Winter Park responded

Thank you for your kind comments about Patti. I will be sure to let both Patti and our staff know how much of an impact they made on your experience. We are always pleased to serve your automotive needs and certainly appreciate your business. Thank you for choosing Fields. Sincerely, Joe Allegra, Service Manager.

January 07, 2016

Great service and knowledgeable and friendly staff From beginning to end my experience at the dealership was impeccable. I would highly recommend service at this location. Great job fields! Keep up the More

by Password
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Stephens
Jan 12, 2016 -

Fields BMW Winter Park responded

Thank you for taking the time to review your experience with us. I’m am very pleased to hear that our staff made your visit "impeccable." Please check out our Facebook, Twitter and other social pages for promotions that you might be interested in. We look forward to serving you in the future, as always. If there is anything else we can do to better serve you, please feel free to reach out to me. Thank you for choosing Fields. Sincerely, Joe Allegra, Service Manager.

January 05, 2016

Lease of BMW X1 Absolutely the best in customer service. Michael Bricketto, the sales manager who assisted us, spent as much time as necessary to make sure our needs More

by Lucille72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Bricketto
Jan 12, 2016 -

Fields BMW Winter Park responded

Congratulations on your new BMW X1, Lucille72! Your continued business and loyalty is greatly appreciated. We are happy to have you as a part of the Fields' family. If there is any way we may further enhance your experience with us, please don’t hesitate to contact me. Sincerely, Mike Torre, General Sales Manager.

January 03, 2016

Outstanding Excellent service provided. Matt is very outstanding and professional all the time. I will always bring my vehicle in for service. In the future I More

by Queenb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Stephens service
Jan 12, 2016 -

Fields BMW Winter Park responded

Thank you, the pleasure is ours, Queenb! We strive to provide an exemplary experience on every visit and I’m proud to hear we made it happen for you. If there is anything else we can do to better serve you, please feel free to reach out to me. Thank you for choosing Fields BMW. Sincerely, Joe Allegra, Service Manager.

January 02, 2016

Excellent service! Great service. Customer friendly. Brought car in for a recall and they were very efficient. Waiting area is phenomenal. I've never been to a dealersh More

by Kim8487
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Gilbert
Jan 12, 2016 -

Fields BMW Winter Park responded

Thank you for your review and for choosing Fields BMW, Kim8487. I’m happy that you enjoyed our complimentary amenities and your visit. We look forward to serving you in the future. Kind Regards, Joe Allegra, Service Manager.

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