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Fields BMW Winter Park

Winter Park, FL

4.3
795 Reviews

963 N Wymore Road

Winter Park, FL

32789

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795 Reviews of Fields BMW Winter Park

December 30, 2015

Always a great experience Patty is a great advisor. She is always very polite and always very professional. I enjoy having her as my advisor then would look forward to her bei More

by ombrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patty
Jan 12, 2016 -

Fields BMW Winter Park responded

Thank you so much for your kind comments. I’m so glad you enjoyed your visit! We look forward to seeing you again soon. As always, we are dedicated to exemplifying only the highest level of service on every visit. Thank you for making us your automotive choice! Sincerely, Joe Allegra, Service Manager.

December 28, 2015

Great Experience Great service and price!! They changed the tire that was damaged in my way to work. I asked for prompt service to go to work on time Thank you!! More

by Ash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 29, 2015 -

Fields BMW Winter Park responded

The pleasure is ours, Ash! With every visit, we strive to provide an exemplary experience on every visit and I'm grateful to hear we made it happen for you. If there is anything else we can do to better serve your automotive needs, please feel free to reach out to me. Thank you for choosing Fields BMW. Sincerely, Joe Allegra, Service Manager.

December 23, 2015

Lease Steve helped; us through the hard parts of putting together the program that best fit our needs. Great and knowledgeable sales person. This is the s More

by Marty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Toller
Dec 29, 2015 -

Fields BMW Winter Park responded

Thank you for your business, Marty, and please feel free to stop and say, "hello" next time you drop by and let me know if there is anything else we may do to elevate your ownership. Have a very Happy New Year! Sincerely, Mike Torre, General Sales Manager.

December 23, 2015

In & Out Got the job done. Clear diagnosis. Car was very clean on pickup. Nice waiting area. Accepted coupon for $50 off. I would return for future service. More

by Thenorthernline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Todd
Dec 29, 2015 -

Fields BMW Winter Park responded

Thank you for your delightful feedback and for giving us high marks, Thenorthernline. It's our pleasure to have made your experience enjoyable. If there is anything further we may do to enhance the quality of your ownership experience with us, please don’t hesitate to ask. Kind Regards, Joe Allegra, Service Manager.

December 22, 2015

Brake service required, able to schedule work with fast turnaround to meet my needs. Patti looks out for your interests, and learned there was also warranty work n More

by Weathews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti
Dec 29, 2015 -

Fields BMW Winter Park responded

Thank you for your kind words, Weathews. I'm happy to hear you are enjoying the complimentary amenities, such as our loaner cars! We appreciate your feedback and if there is anything else we might be able to do to heighten your experience with us further, please let us know. Kind Regards, Joe Allegra, Service Manager.

December 20, 2015

Service Glad to have my car repaired this week Everyone one was very friendly and helpful , the cashier was nice. And the hertz guy Quincy was able to get m More

by Maris23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cashier, and the hertz people
Dec 29, 2015 -

Fields BMW Winter Park responded

Thank you, Maris23, we appreciate your business and are glad to hear you enjoyed your recent visit! I will make sure that our team is aware of your amazing feedback and if there is any way we may improve on your experience with us, please let me know. Sincerely, Joe Allegra, Service Manager.

December 19, 2015

Fields BMW makes driving the ultimate driving a pleasure They really care about the customer's experience during all phases of ownership, before during and after the sale. Customer service is paramount, the More

by BMWM235Rocks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Stevens
Dec 29, 2015 -

Fields BMW Winter Park responded

Thank you for your wonderful feedback, BMWM235Rocks. We truly appreciate your kind words about our staff. We will be sure to let our team know that they made a positive impact on your visit. We are always delighted to serve your automotive needs. Best Regards, Joe Allegra, Service Manager.

December 16, 2015

Maintenance I was there for an oil change only. The customer service was great and service was efficient. Thanks very much for your services. There is other work More

by Val
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Gilbert
Dec 29, 2015 -

Fields BMW Winter Park responded

Thank you for making us your automotive choice, Val. Thank you for your continued business and loyalty! As always, don’t hesitate to let us know if there is anything further we may do to exceed your expectations with us. Our staff are already ready to serve your automotive needs. Thank you and take care. Kind Regards, Joe Allegra, Service Manager.

December 16, 2015

Superior Customer Experience My customer experience was beyond expectation! I texted my sales agent with a service need, she got me worked in within minutes of my request, my car More

by Jeanette Peacock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie and Patty
Dec 29, 2015 -

Fields BMW Winter Park responded

That's great to hear, Mrs. Peacock! "Beyond Expectation" is what we strive to achieve with every visit. Thank you for taking the time to review your experience with us. I am very happy to hear that our staff made you feel at home. This is really one of the things that we try to maintain at our dealership. We look forward to serving your automotive needs in the future. Kind Regards, Joe Allegra, Service Manager.

December 14, 2015

Great Service Experience I received exceptional service on my vehicle thanks to Patti. She always makes sure things are done correctly and my vehicle is well maintained. She i More

by Shacker21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti
Dec 29, 2015 -

Fields BMW Winter Park responded

Thank you for your feedback, Shacker21! I'm delighted we made your experience great. If there is anything further we may do to enhance the quality of your ownership experience, please let me know. Sincerely, Joe Allegra, Service Manager.

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