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Fields BMW Winter Park

Winter Park, FL

4.3
799 Reviews

963 N Wymore Road

Winter Park, FL

32789

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799 Reviews of Fields BMW Winter Park

November 25, 2015

Love my service advisor Jack Todd I am an architect who drove Volvos my entire life until trying out a BMW about 5 years ago. The service at BMW is beyond excellent! Thanks Jack More

by ArchitectLINK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Todd
Dec 07, 2015 -

Fields BMW Winter Park responded

Thank you so much for your kind comments. I’m so glad you enjoyed your visit! We look forward to seeing you again soon. As always, we are dedicated to exemplifying only the highest level of service on every visit. Thank you for making us your automotive choice! Sincerely, Joe Allegra, Service Manager.

November 22, 2015

Excellent Service!! Every time I go to Fields it's a pleasant experience. The staff is friendly, approachable and very professional. I like that I don't have to wait for More

by dayanara1010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Susa
Nov 23, 2015 -

Fields BMW Winter Park responded

Your continued business and loyalty is greatly appreciated. We are happy to have you as a part of the Fields' family. Thank you for taking the time to share your recommendations. I will make sure to pass along your positive assessments to the group you mentioned. Best Regards, Joe Allegra, Service Manager.

November 22, 2015

Service Pati is the best service advisor that you could possibly hope for. She has made sure that every car service appointment that I've had at Fields has More

by kevn_ca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pati and Jamie
Nov 23, 2015 -

Fields BMW Winter Park responded

That's the experience we strive for each and every day! Thank you for your kind remarks and your continued business. We appreciate you. Sincerely, Joe Allegra, Service Manager.

November 22, 2015

great service Great reliable sevice, fast turn around, with a comfortable waiting area with friendly staff. Appreciated the timely reminder with efficient schedule More

by Liz_P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Gaffney
Nov 23, 2015 -

Fields BMW Winter Park responded

Thanks Liz_P, we're pleased that you enjoyed your experience! Please continue to enjoy our complimentary food, beverages and other amenities. If there is any way I can elevate your ownership experience, I would be delighted to help. Best regards, Joe Allegra, Service Manager.

November 21, 2015

Great experience, happy customer! Everyone was extremely friendly, personable, and knowledgeable. I would definitely refer friends and family, and I will be back when it's time to pur More

by perfectworld77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saif, Lance, Tarik
Nov 23, 2015 -

Fields BMW Winter Park responded

We appreciate your business and are glad to hear you enjoyed your recent visit! Thank you for taking the time to give us your feedback about your experience at our dealership. I’m glad that you found your visit to be exemplary. If there is anything further we may do to better serve your automotive needs, please don’t hesitate to contact me. Kind Regards, Mike Torre, General Sales Manager.

November 21, 2015

Best service advisor experience to date First time I went to this dealership. Service advisor was very helpful and professional. He helped me out and went above and beyond. Very happy with More

by Pumstyle
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Nov 23, 2015 -

Fields BMW Winter Park responded

Thank you for making us your automotive choice! We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty on each and every visit. Sincerely, Joe Allegra, Service Manager.

November 21, 2015

Service at you guys dealership I got an exelent assistance from my friend Mathew, he is a very pleasant and friendly, moreover, when he got my car, he first let me know about he wa More

by Joseto1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathew
Nov 23, 2015 -

Fields BMW Winter Park responded

Thank you, Joseto1984, that's excellent feedback! We truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back in the future. Kind Regards, Joe Allegra, Service Manager.

November 21, 2015

Excellent service My service advisor David Susa is fantastic. He kept me informed daily while my car was being taken care of. I always get my car back in very clean co More

by KimRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Susa
Nov 23, 2015 -

Fields BMW Winter Park responded

Thank you for your kind comments about your experience with David and our team. I will be sure to let our staff know how much of a positive impact they made on your experience. We are always pleased to serve your automotive needs and certainly appreciate your business. Thank you for choosing Fields. Sincerely, Joe Allegra, Service Manager.

November 20, 2015

Good and bad Although I was happy that they repaired my first BMW I was not pleased that I waited an hour and a half before the car wash employees and receptionist More

by BMW593
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Receptionist
Nov 23, 2015 -

Fields BMW Winter Park responded

We appreciate you taking the time to provide us with such candid feedback of your experience with us. I am very sorry to hear that your visit did not meet your expectations and I apologize for any inconvenience. Please contact me at your earliest convenience, so that I may personally address your issues and concerns as we work to hopefully restore your faith in our dealership. Thank you and I look forward to hearing from you. You may reach me at (407) 628-2100 or via email at joe.allegra@fieldsauto.com. Sincerely, Joe Allegra, Service Manager.

November 20, 2015

General mantenince made easy! Richard Gaffney was very helpful and kept me posted throughout the day. In got me in early than expected and made normal annoyance painless and reason More

by chester1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Gaffney0
Nov 23, 2015 -

Fields BMW Winter Park responded

Thank you for your high marks! If there is anything further we may do to enhance the quality of your ownership or experience, please let me know. Sincerely, Joe Allegra, Service Manager.

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