Fields Lexus Glenview

Me and my husband went to this dealership in the summer to buy a new RX 350. We dealt with Howard who was WONDERFUL! He was so informative and low pressure. He helped us make the right decision for what to buy a new RX 350. We dealt with Howard who was WONDERFUL! He was so informative and low pressure. He helped us make the right decision for what we needed. Everyone in the dealership seemed really nice and the Service Department is beautiful. They have a huge free car wash for customers and even free brunch. We would recommend all of our friend and family to go there. More

I went there after the sales person repeatedly called me that they will beat lowest offer I had from other dealer for 08 ES350, if I come to their dealership. When I went there he tried to sell me 2007 mode that they will beat lowest offer I had from other dealer for 08 ES350, if I come to their dealership. When I went there he tried to sell me 2007 model which I had told him that I don't want. When he was not successful he asked me to meet his GM. When I met his GM, his behaviour was very unprofessional,rude and unethical. I did not expect a sleazy dealer style from a Lexus dealer. I had a horrible experience. I own three lexus's. I will never give my business to this dealer. More

I bought my IS 300 from this dealer about a year ago. I payed a great price for it. It wasn't until this week when I felt very negative about this dealer. There was a problem in my door, Which I thought, w payed a great price for it. It wasn't until this week when I felt very negative about this dealer. There was a problem in my door, Which I thought, would take less than an hour to fix. Turns out that they ordered the wrong part and I waited for more than 2 hours for nothing. Another thing I find out is that when I walk into my car, I see a scratch on my power window panel. Something like this happened before where they had to fix my XM radio and after they were done with it, I had couple scratches on my stereo compartment. More

Salesman had the unmitigated ignorance to claim they had just sold their "test driver car" and that they wouldn't be able to give me a test drive. I asked him if he had run out of cars altogether....<br>Pa just sold their "test driver car" and that they wouldn't be able to give me a test drive. I asked him if he had run out of cars altogether....<br>Paid cash at the Schaumberg Lexus dealership for an ES330, got a great deal and had a much better experience. More

Overall pleasant buying experience. Have purchased two CPO vehicles from dealer to date. Good sales experience, and service has been quite good as well. Highly recommended... CPO vehicles from dealer to date. Good sales experience, and service has been quite good as well. Highly recommended... More

continuallly a great service experience(not that our lexus's require a lot of service). they go out of their way to show that they want our business. looking forward to the opening of their totally new lexus's require a lot of service). they go out of their way to show that they want our business. looking forward to the opening of their totally new service facility andthe return of the saturday "breakfast with lexus" and the new full service carwash. More