
Fields Lexus Glenview
Glenview, IL
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I visited Bredemann Lexus twice before I finally made my purchase. Both occasions I dealt with Vasily Kurkow, a very fine young man. Very polite and well mannered.He made me feel very comfortable and not pr purchase. Both occasions I dealt with Vasily Kurkow, a very fine young man. Very polite and well mannered.He made me feel very comfortable and not pressured. Vasily gave me a test drive on both occasions and he explained all the features of the vehicle,gave me a tour of the dealership and encouraged any questions that I might have. Very smooth experience. We came to an agreement and I was to pick up my new car on Saturday. Vasily was with another client when I arrived and Steve Stover assisted me with the final paper work and delivery of my new Lexus. Steve also was very polite and well mannered and was extremely helpful in the explanation of the inner workings of the vehicle. I asked a lot of questions and Steve was extremely patient and was not satisfied until I was completely satisfied. Once again very smooth and easy. Once I took delivery Vasily came to congratulate me and assured me if I have any more questions he or Steve would be happy to help me. Monday morning Vasily called me and asked if everything was OK. Very thoughtful. I came back a couple of times to ask Vasily questions about the car and once again he patiently explained and answered my questions. What can I say, because of my expierence with Vasily and Steve I'm a happy Bredemann Lexus customer. Tony Amelio More
First class dealership. Highly recommend Steve Stover. He is a pleasure to deal with. He is very bright and highly knowledgable about all aspects of the cars he sells. The new Lexus has quite a few high tech is a pleasure to deal with. He is very bright and highly knowledgable about all aspects of the cars he sells. The new Lexus has quite a few high tech components in terms of radio and GPS. He was terrific at time of purchase as well as subsequent questions I've had. Much better price than other Lexus dealers in area. More
Bredemann Lexus in Glenview, IL makes a car buying experince a breeze! This is a team of highly experinced and trained professionals that are the creme de la creme in their field. Thanks to their hone experince a breeze! This is a team of highly experinced and trained professionals that are the creme de la creme in their field. Thanks to their honesty, fantastic business acumen, unbelievable inventory and an UNPARALLELED Customer Service, I happily agreed to an amazing deal on a new car in under 15 minutes. I have purchased my previous "pre-loved" Lexus there as well. Whether you are in the market to buy a pre-owned or new, the staff will treat you as if you've just puchased their most expensive, top of the line model. They will treat you with a great deal of appreciation EVERY time you bring your car for service. Your business transaction quickly turns into friendship and you find yourself confidently referring all your friends, family and coworkers, knowing that they too, will have the best experience in finding their own car buying bliss! From the bottom of my heart - a million of Thanks for ALWAYS going above and beyond. - Sincerely, Natalia Reed More
Positive experience with knowledgeable personnel. Buying experience went flawlessly and the service on my vehicle has been handled expeditiously and meticulously. Love my GS 350. experience went flawlessly and the service on my vehicle has been handled expeditiously and meticulously. Love my GS 350. More
We had a great experience. No pressure. Our many questions were answered and the test drive was great. When we came to pick up our car, things went very quickly and the explanation of our new hi-tec questions were answered and the test drive was great. When we came to pick up our car, things went very quickly and the explanation of our new hi-tech vehicle was thorough. More
My wife and I really enjoyed the shopping experience with Steve. He was low key and never gave us a phone call in the week long process of buying the car. Steve accommodated are requests involving our trad Steve. He was low key and never gave us a phone call in the week long process of buying the car. Steve accommodated are requests involving our trade -in and we feel that the deal for the new car was fair. The entire dealership was professional and did not do the continual calling like other dealerships do. More
Some of my "5" ratings should have been much higher! My wife and I have always found the sales and service, cancel that, the entire dealership as friendly and most meetings using our names, eve higher! My wife and I have always found the sales and service, cancel that, the entire dealership as friendly and most meetings using our names, even though we may not recognize them for their names. We are extremely pleased with having found "our" dealership and gladly express our opinions to all those who would listen or ask for that opinion. More
Excellent customer service. We let them know what we were looking for and the entire process (involved 2 cars) took about an hour. New cars delivered the following day. Highly recommend looking for and the entire process (involved 2 cars) took about an hour. New cars delivered the following day. Highly recommend More
I purchased my car from this dealership approximately 8 years ago as a certified pre-owned vehicle, and had a wonderful experience. Even though I hadn't bought a brand new vehicle, the salespeople treated years ago as a certified pre-owned vehicle, and had a wonderful experience. Even though I hadn't bought a brand new vehicle, the salespeople treated me as thought I had. My car is now going on 11 years old, and still running strong with very little issues. I have brought my car to be serviced there ever since, and always have a wonderful, relaxing experience each time. The service staff treat each customer with the absolute best customer service, I am always treated with respect, and my concerns about my car are always met with understanding and never disregarded, despite my somewhat confusing descriptions at times. Other dealerships I had avoided and I would typically send my husband, as I was treated as though my knowledge as a female was well below the service employee's, and thus didn't mean anything, and my comments would be shrugged off. I will always come back to Bredemann Lexus (for purchase and service) and will always recommend everyone does the same! More
This is our first experience/purchase from Bredemann Lexus and we are very happy and satisfied with buying the new Lexus. From the first moment we met Steve Stover, we felt secure, comfortable and not p Lexus and we are very happy and satisfied with buying the new Lexus. From the first moment we met Steve Stover, we felt secure, comfortable and not pressured. Steve and John worked together to make a deal that made us very happy. Steve demonstated high level of customer service showing all features of our new car, taking his time to answer to all our questions and even walking us around the dealership to show all services that we can use in the future. This is absolutely the best car buying experience ever,we are thrilled with our new car and the experience working with Steve Stover! More