Fiesta Kia

I worked with Carlos Almanza at the dealership for 10 months in the process of test driving, ordering and finally getting my Kia Telluride delivered. Although the length of time was crazy, it was not a months in the process of test driving, ordering and finally getting my Kia Telluride delivered. Although the length of time was crazy, it was not a dealership issue, rather an availability issue. Carlos and I visited on numerous occasions and he was always so helpful. and kept me updated on the status after I placed an order in March. He was able to tell me all about the vehicle and pretty much had me sold on it even before I ever took it for a test ride. He was very knowledgeable about all the functions and features and went through it very thoroughly with me. The finance department was great to work with and we were able to finalize the purchase process quickly. I would recommend Fiesta Kia and Carlos to anyone looking for a vehicle. More

Fiesta Kia kept my vehicle for 7 business days to find and fix an electrical problem which resulted in the car not starting and it being towed in. I was finally notified on the morning of the 8th day that and fix an electrical problem which resulted in the car not starting and it being towed in. I was finally notified on the morning of the 8th day that it was done. They did not keep me informed on Day 1 by phone. I had to show up in person to find out that it could take a few days, and they did not have a loaner for me to use even though their website says that they have loaners for their customers. I called them 3 times on Day 1 and was forced to leave a message each time, and I got no call back. The result was a chewed wire under the engine and so the engine had to be removed in order to get to that wire. I paid for 7 hours of labor. I also felt that they could have taken a photo of the damage or saved the actual wire to show me, but this did not happen. Finally, now I have discovered an issue with my radio's wiring which it did not have before. More

The staff took the stress out of car buying! We've always had pleasant experiences with Fiesta Kia. We've used the service department for the last 2 years to have our 2016 Soul serviced. This wee We've always had pleasant experiences with Fiesta Kia. We've used the service department for the last 2 years to have our 2016 Soul serviced. This week we traded that Soul for a new 2020 Soul LX and we love it. The sales and finance staff were so helpful. We had the goal of keeping the payments at a certain level and they worked hard to meet that goal. We were in contact with Jennifer Julia by email for several weeks but she was out of the dealership when we went. She was always professional and informational in the communication. Jonathan was there to help us through the buying process. He was awesome! Everyone we came in contact with were friendly, helpful, and knowledgeable. I have no reservations in recommending the dealership or any of the competent employees there. More

Fiesta Kia in Albuquerque NM, is an excellent dealership to work with. Jennifer Julia helped us out, worked with us unrelentingly. We really like the Kia the car drives very nice, so cute! Thank-you again F to work with. Jennifer Julia helped us out, worked with us unrelentingly. We really like the Kia the car drives very nice, so cute! Thank-you again Fiesta Kia and Jennifer Julia outstanding dealership to work with! Joan and Keith Bates More

Fiesta KIA are awesome dealership. Jessica and her team members (SERVICE DEPT) took care of 2019 Optima with lots of love and care. Thank you! members (SERVICE DEPT) took care of 2019 Optima with lots of love and care. Thank you! More

Great service I was on a road trip and they worked me in with no appointment. Service advisor was friendly and did not over promise and set reasonable expectations I was on a road trip and they worked me in with no appointment. Service advisor was friendly and did not over promise and set reasonable expectations for my situation. Thank you! More

Sales was very helpful .. let us persuade ourselves! Carlos was informative, and patient with us driving many cars, until we found the one that suited best. We weren't even looking for a new car, but bo Carlos was informative, and patient with us driving many cars, until we found the one that suited best. We weren't even looking for a new car, but bought a 2020 Soul EX anyway. The finance department was cooperative, too. We were there 5.5 hours. More

Was ok visit So i had went there to get a car but the sales rep kept trying to push a new car which i told him i didnt want i had went with 4k down plus my car the So i had went there to get a car but the sales rep kept trying to push a new car which i told him i didnt want i had went with 4k down plus my car they said i was approved for everything then they wait a whole week to tell mr i needed a co singer which i had stated i didnt have thats y i went with a bigger down payment they shouldnt wait a week just for them to say u need to come get ur car and ur car back i wasnt happy about that but over all still got something maybe actuly listen to the buyer when they say they dont want somethong new instead of just keep on tryin to push it on them More

Had a great experience,and Sundai was especially Helpful! My Wife and I had a slow leak in one of the tires on our Sorento. So we brought it in to have it looked at at Fiesta Kia. It was such a small leak t My Wife and I had a slow leak in one of the tires on our Sorento. So we brought it in to have it looked at at Fiesta Kia. It was such a small leak that it was hard to find but I'm told that the Tech, Cody was able to find it and Patch it. It only took about 20 minutes and Boom-we were ready to get on our way. I tried to pay for the service but was told by Jessica, the Service Manager and Sundi, the service Writer that Fiesta Kia never charges for fixing flats, including cars that are not Kia--anyone with a flat or low tire can get it fixed for free at Fiesta Kia. Jessica said the owner , Derek, adopted that policy when he started Fiesta Kia. "Much Better and Safer for the Community." Thanks everyone at Fiesta Kia More

Worst Service Department Took my new 2019 Sorento SXL in for a first service and specifically told the person writing up the service order to not wash my vehicle. I had told Took my new 2019 Sorento SXL in for a first service and specifically told the person writing up the service order to not wash my vehicle. I had told him how I paid over $1000 to have my car ceramic coated and it could not be washed with brushes. But not only did they wash my car after explaining the reason why they were not supposed to wash it, but there was grease on my fenders, hood, front of the vehicle and worst of all, grease on my carpets. Total disreguard for my vehicle and my instructions. There is no excuse for this kind of incompetent service and ignorance after spending almost $48,000 for a new car. USE THIS DEALERSHIP AT YOUR OWN RISK, YOU'VE BEEN WARNED More