Fiesta Kia

Staff was polite and curtious. There was no pressure to repair items which didn't need to be repaired. When I made my conclusion to not repair the car, Tyrone concurred with this There was no pressure to repair items which didn't need to be repaired. When I made my conclusion to not repair the car, Tyrone concurred with this assessment. More

They were very personable and helpful. They also worked to find me the best financing They also worked to find me the best financing More

Fast and they got everything I needed done. Professional and didn’t want to put or do things my vehicle didn’t need. Professional and didn’t want to put or do things my vehicle didn’t need. More

Tyrone is professional and pleasant. He always updates me on the progress of my vehicle. An outstanding employee! He always updates me on the progress of my vehicle. An outstanding employee! More

great service all the way round. Very friendly and accommodating. Good follow-up also. Very happy with service . Very friendly and accommodating. Good follow-up also. Very happy with service . More

Overall nice experience. The team was helpful and it was a low pressure buying experience. The team was helpful and it was a low pressure buying experience. More

JD very professional and helpful with my replacement tire. Happy that the service was completed before I had to pick up my daughter to school. Nice that they get me a UBER home and back so I am not wait tire. Happy that the service was completed before I had to pick up my daughter to school. Nice that they get me a UBER home and back so I am not waiting around 🙂 More

Had an appointment and it took them a long time to even see me. I was then assigned to a different person. I had a vehicle I had interest in, they did show it to me and it worked out on that part to some e see me. I was then assigned to a different person. I had a vehicle I had interest in, they did show it to me and it worked out on that part to some extent. I had questions on the car and trim, and no one seemed to know the answers to well or wasn't even interested in looking for the answers. Turns out I would've bought a higher trim, but I guess they lost that sale. When proceeding to actually buying the car, it took a long time to do anything. They were trying to get me to sign papers before I knew the actual price for the car, without telling me how much they would pay for my trade in. I requested that and we agreed on terms. Took me another long wait to be able to talk to the guy that deals with the paperwork and on my agreed package I was promised a 3 year Maintenance plan (simple oil changes, etc) that no one has even talked to me about the appointments or setting up anything yet, which I am honestly afraid they will not honor their promise. To pick up the car, again, they seemed to rush me and wanted me to accept the car before checking if everything was ok with it and all. Nothing was explained to me and the whole process seemed just a formality to get me out of there. More

Horrible service, rude people and unacceptable mechanics! ! The "repairing" of my car caused the engine timing to go out of whack. Then they blamed it on me! They then kept my car for 7 months while we were i ! The "repairing" of my car caused the engine timing to go out of whack. Then they blamed it on me! They then kept my car for 7 months while we were in litigation to get them to replace my engine. It took them 2 of those months just to replace the engine. The service manager , Mike Cottone is a horrible person who intimidates females to get what he wants. The new general manager offered to "make it right because it was their fault and get me into a new car". They only offered me $6,000 was told it was because the engine wasn't working. I was then told by their top salesman that almost all of the cars in the back lot were waiting on new engines. That says to me that their "mechanics" don't know what they are doing or they are doing it to increase revenue for the dealership. Who knows how many people they are making pay for their "mess ups". 100% WOULD NOT RECOMMEND!!! More

Tyrone seemed to be upset about something. He had no where the positive energy he had the first time i came to get the recall done. I wouldn't suggest this service center because of the over c He had no where the positive energy he had the first time i came to get the recall done. I wouldn't suggest this service center because of the over charging on all services. Your prices for services are at least 33% to 50% more than other qualified service centers around town. It was my plan to purchase a new Kia later in 2025 and it will not be from your dealership. More