Fiesta Subaru

Excellent Service Luis Alday was our sales person. He answered all our questions and gave us a tutorial on the car. He was no in a hurry and did not pressure us. Exc Luis Alday was our sales person. He answered all our questions and gave us a tutorial on the car. He was no in a hurry and did not pressure us. Excellent More

poor customer service response I called the Fiesta Subaru service phone, left 3 messages on 2 different days requesting information about needing an appointment for a basic oil chan I called the Fiesta Subaru service phone, left 3 messages on 2 different days requesting information about needing an appointment for a basic oil change/12 month service checkup. I needed to confirm a specific time frame as I live several hours away from any Subaru Dealership, preferring to go to ABQ rather than El Paso or Lubbock, and only had a Saturday morning available due to travel conflicts, I NEVER received a call back, NEVER. I called 1-800 Subaru, was helped over the phone that could take my business to a local oil/lube location, that the warranty is valid with receipt/records. So I did that, went to Jiffy Lube. Then 3 weeks later I get a $5.00 coupon in mail from Fiesta Subaru. Ha,ha, I wont be using them ever. More

Fast, good work Staff is very friendly and helpful. The wait while work is being done is usually less than estimated. They keep me well informed about progress and Staff is very friendly and helpful. The wait while work is being done is usually less than estimated. They keep me well informed about progress and what is need. More

Radio Sound Malfunction Took in my New Forester to repair the Radio/sound that was not working properly. After a radio update it had a screen display malfunction pop up tha Took in my New Forester to repair the Radio/sound that was not working properly. After a radio update it had a screen display malfunction pop up that would not go away. They ordered a new part and fixed it. So far, so good. I love my Forester. More

We just purchased a new Subaru Outback We could not be happier with the great experience that we received from Ardy Reed . Ardy was very knowledgeable of the vehicles she was selling and v We could not be happier with the great experience that we received from Ardy Reed . Ardy was very knowledgeable of the vehicles she was selling and very friendly to us. She is a real asset to your dealership and we look forward to buying another vehicle in the future. More

Purchased a 2020 Subaru Forester Our sales rep was Ms. Ardy Reed. Ardy did everything to facilitate the purchase, including giving us tips on using the Forester's features. She was Our sales rep was Ms. Ardy Reed. Ardy did everything to facilitate the purchase, including giving us tips on using the Forester's features. She was genuinely friendly. More