Findlay Cadillac

I want to share my experience to caution others. Although I personally completed all the purchase paperwork, Mr. Hoffman entered everything under my husband’s name only. When I raised the issue and Although I personally completed all the purchase paperwork, Mr. Hoffman entered everything under my husband’s name only. When I raised the issue and provided clear proof of my involvement and completion of the documents, he attempted to dismiss my concerns and even suggested I had not completed the paperwork at all. This behavior felt not only dismissive but gaslighting—an attempt to make me doubt my own actions despite the evidence. Thankfully, I have the documentation to prove what actually happened. A dealership should respect all parties involved in a purchase and handle paperwork accurately. In this case, that standard was not met, and I left feeling disrespected and disregarded. Now, the dealership will have to defend evidence to the contrary in a court trial. More

I want to share my experience to caution others. Although I personally completed all the purchase paperwork, Mr. Hoffman entered everything under my husband’s name only. When I raised the issue and Although I personally completed all the purchase paperwork, Mr. Hoffman entered everything under my husband’s name only. When I raised the issue and provided clear proof of my involvement and completion of the documents, he attempted to dismiss my concerns and even suggested I had not completed the paperwork at all. This behavior felt not only dismissive but gaslighting—an attempt to make me doubt my own actions despite the evidence. Thankfully, I have the documentation to prove what actually happened. A dealership should respect all parties involved in a purchase and handle paperwork accurately. In this case, that standard was not met, and I left feeling disrespected and disregarded. Now, the dealership will have to defend evidence to the contrary in a court trial. More

Findlay Cadillac is the absolute best! I would be lost without Sharon and Bryan. The whole team there is amazing! I would be lost without Sharon and Bryan. The whole team there is amazing! More

Anthony was great to deal with. He went above and beyond to make our car buying experience a good one! He went above and beyond to make our car buying experience a good one! More

They are easy to do business with. Easy to make appointme to. Alwsys friendly and quick to get the job done. Easy to make appointme to. Alwsys friendly and quick to get the job done. More

Best car buying experience ever! We went to several dealerships, looking for the perfect car. We had several in mind to compare. The Cadillac shined above and beyond all others. Equ We went to several dealerships, looking for the perfect car. We had several in mind to compare. The Cadillac shined above and beyond all others. Equally as impressive, were the sales people that helped us through the process. There’s a lot to learn and consider, especially if you’re going EV. Special thanks to Sal (sales), Ronnie (Finance) and Smity (Manager), for your expertise and patience. If you’re looking to upgrade your ride and purchasing experience, I highly recommend Finlay Cadillac in Henderson, NV. Easy 5 Stars! More

Uses PREDATORY lenders. He has ZERO transparency. All information from sales to him setting you up with horrific financing, you MUST extrapolate yourself. Con-man, Con-Deale He has ZERO transparency. All information from sales to him setting you up with horrific financing, you MUST extrapolate yourself. Con-man, Con-Dealership, Con-Financing. Take your money and your business elsewhere!! RUN RUN RUN More

We worked with Courtney to purchase our leased Cadillac vehicle.Courtney should be more personable. For example, on our second visit she did not meet us with a 'hello,' 'glad to see you again'; she never c vehicle.Courtney should be more personable. For example, on our second visit she did not meet us with a 'hello,' 'glad to see you again'; she never called us by our names until the end of our second visit. When she handed us off to the finance manager, she simply dropped the paperwork on Marc's desk, turned around and left the office without saying anything to us: without a 'goodby' or 'Ill see you before you leave' Also did not return calls or texts promptly; several times not till the next day, and one time two days later, More

Disappointing Service Experience at Findlay Cadillac! !!! I’ve purchased two vehicles from Findlay Cadillac, yet I’ve consistently felt unwelcome every time I’ve returned for service. Most recently, I bro !!! I’ve purchased two vehicles from Findlay Cadillac, yet I’ve consistently felt unwelcome every time I’ve returned for service. Most recently, I brought my car in for a specific issue, but while other unrelated items were addressed, the original problem was never resolved. I normally don’t leave reviews, but after sending two emails, a text, and leaving several voicemails without any response, I felt I had no other choice. It’s clear the service department is understaffed and lacking in leadership and training. What’s even more frustrating is watching how differently casino clients are treated — they roll out the red carpet for them, while loyal, long-time customers like myself are often dismissed. I understand the resorts spend more, but every customer deserves the same respect and quality of service. More

Findlay Cadillac service is totally and completely AWESOME. Joe is now my go to service guy. He took amazing and great care of me & my caddy.. Poor caddy had imtermitten electrical issues and a few o AWESOME. Joe is now my go to service guy. He took amazing and great care of me & my caddy.. Poor caddy had imtermitten electrical issues and a few other problems. thank goodness I added the extended warranty a few years ago, the extended warranty just paid for itself and extra. I highly recommend Findlay Cadillac for both purchase and service. More