Findlay Chrysler Dodge Jeep Ram

Everyone was very friendly and helpful. I wasn't able to make it in until the end of the day but they made time to get me taken care of. I was in and out in an hour! make it in until the end of the day but they made time to get me taken care of. I was in and out in an hour! More

Excellent experience at Findlay Jeep: Traveled 180 miles to check out a used Cherokee Trailhawk. Worked with Brittany Jackson who was very helpful, personable & professional and not pushy at all. Was trea to check out a used Cherokee Trailhawk. Worked with Brittany Jackson who was very helpful, personable & professional and not pushy at all. Was treated with respect and the whole purchase process flowed smoothly. The Jeep was in better-than-expected condition. I would recommend this dealer to other potential customers. IMPORTANT UPDATE ... PLEASE READ IF YOU ARE PLANNING ON BUYING FROM FINDLAY: Almost right after I wrote this review, I discovered an engine oil leak and per the mechanic I've used for years, it was more-than-likely leaking before I bought the Jeep. My only point of contact was my salesperson, Brittany Jackson. It took 3 emails, 2 texts and 7 days for her to even respond to me ... and then she still didn't give me the info I asked for (GM's & service mgr's names). So she ended up being the typical used car salesman who have terrible post-sales follow-up, especially when it comes to a customer issue. The sales mgr then contacted me via email but the email address he used was invalid, so I wasted another week trying to reach him. Next, I called into Findlay and got Jenny, the office mgr, who was actually helpful. She gave me the email address of Jeff Cole, the GM, who apologized and offered me a $200 goodwill check which I accepted. However, the engine repair cost me $450. ALSO, Findlay will not accept deposits to hold vehicles. I traveled 180 miles to check out this Jeep. My plan was to put a deposit down, then return within a week to pay the balance in cash & take the Jeep home. So I didn't bring $14,000 with me on my first visit ... I had money for a sufficient down payment. When I sat down w/Brittany, I was informed they do not take deposits. Their solution: finance the vehicle and close the sale, so someone else can't buy the Jeep before I'm able to return within the week. I wanted the Jeep, so I took their option and paid off the loan within a few days. However with doing this, there was a $190 loan origination fee that basically increased the price of the Jeep ... and of course, it was NOT pointed out by Brittany as she was trying to close the sale. More

Dealership was quick easy and not too pushy. It was ideally what we were looking for because they were there to help us out. Scheduled an appointment that apparently someone was busy but Brent stepped ideally what we were looking for because they were there to help us out. Scheduled an appointment that apparently someone was busy but Brent stepped it to help us out on the fly. He was a great help for being pulled in last minute. More

Dave and everyone else at this dealership were so easy to work with to purchase a new vehicle. Very professional and courteous! Process was quick and required minimal effort on my end. Would highly recommend work with to purchase a new vehicle. Very professional and courteous! Process was quick and required minimal effort on my end. Would highly recommend!! More

Jeremy made the buy of my Ram friendly fast process . No pressure great sales experience. I well keep going back to Findlay Chrysler and deal with jeremy pressure great sales experience. I well keep going back to Findlay Chrysler and deal with jeremy More

Recently had service done to my 2012 Dodge Ram 1500. I always deal with Tyler in service Department will only deal with Tyler, he's always up front on work and with price, will be back in the future. Than always deal with Tyler in service Department will only deal with Tyler, he's always up front on work and with price, will be back in the future. Thanks again Tyler!!! More

My wife and I purchased a 2019 Ford F-150. Brittany Jackson made test driving the truck extremely easy. She helped answer all of our questions and worked with us to resolve any concerns that we had wit Jackson made test driving the truck extremely easy. She helped answer all of our questions and worked with us to resolve any concerns that we had with the truck. I highly recommend Brittany and the loan department at Findlay Chrysler. She made looking and then buying this vehicle really enjoyable. Thank you Brittany. More

DJ was above and beyond helpful as a salesman. Exceeded my expectations to help with the car inspection including putting it on the lift so I could inspect the under carriage and body of the truck. Had a w my expectations to help with the car inspection including putting it on the lift so I could inspect the under carriage and body of the truck. Had a window issue too that DJ helped me address. Highly recommend DJ and Findlay Chrysler! More

Ease of making an appointment and time to perform service is good. I have dissatisfaction with the grease left behind on the interior of my truck over the door threshold and door panel. Every service visit r is good. I have dissatisfaction with the grease left behind on the interior of my truck over the door threshold and door panel. Every service visit results in me having to clean up from the technician that drives the vehicle. More

I bought a 2017 Nissan Murano Platinum with 24000 miles for $23000. I bought it " as is ". Big mistake ! It is out of warranty. The drivers heated seat does not work. To have it fixed is $969. I have locki for $23000. I bought it " as is ". Big mistake ! It is out of warranty. The drivers heated seat does not work. To have it fixed is $969. I have locking lugs with no key to get the wheels off. I called Brittany and she said that she would call me back in 15 minutes. That was over a week ago. I have called since and left messages. Still no call. I guess that there is no service after the sale. I would not recommend this dealership. More