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Findlay Chrysler Dodge Jeep Ram - Service Center

Findlay, OH

4.2
31 Lifetime Reviews Review Dealership

31 Reviews of Findlay Chrysler Dodge Jeep Ram - Service Center

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March 02, 2021

"Very efficient service. Oil change, tire rotation and..."

- Jamespfdowling

Very efficient service. Oil change, tire rotation and general inspection was done very quickly and at a reasonable cost. I was also given a coupon for a free car wash! J. Dowling- Findlay

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Recommend Dealer
Yes
Employees Worked With
February 24, 2021

"ROB THE SERVICE MANAGER WAS VERY NICE AND SAID TO BRING..."

- qbrady

ROB THE SERVICE MANAGER WAS VERY NICE AND SAID TO BRING IT RIGHT IN, AND BRITTANY THAT DROPPED ME OFF WAS VERY FRIENDLY, AND MADE ME FEEL COMTORABLE ON THE RIDE. THANKS, BECKY D

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Recommend Dealer
Yes
Employees Worked With
Other Employees : ROB
January 05, 2021

"My wife and I have been getting our vehicles serviced at..."

- stahelms

My wife and I have been getting our vehicles serviced at Findlay Chrysler for 30 years and it’s nice to be recognized and greeted by name as soon as we walk in the door.

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Recommend Dealer
Yes
Employees Worked With
December 18, 2020

"I have always had a great experience with this..."

- Cathy

I have always had a great experience with this dealership. No problems. No issues. Will return again for my vehicle service needs. Thank you again

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Rob
November 03, 2020

"Brittany, was very honest from the beginning and tried..."

- Mkell0596

Brittany, was very honest from the beginning and tried her hardest to get us into something within our preference. Everyone was welcoming and nice. Would recommend.

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Recommend Dealer
Yes
Employees Worked With
October 08, 2020

"Excellent service, short wait times. Great experience...."

- brncln07

Excellent service, short wait times. Great experience. Highly recommend Findlay Chrysler Dodge Jeep Ram Tyler did an awesome job explaining my service results and what to expect during my wait time.

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Recommend Dealer
Yes
Employees Worked With
August 12, 2020

"I purchased this vehicle from here, with an extended..."

- Rlight

I purchased this vehicle from here, with an extended warranty. When I called to schedule the appointment I told them that I already contacted my warranty company and they did verify that a battery replacement was covered under my warranty. I also wanted them to take a look at my AC because it wasn't blowing cold air. When I called to check on the status of my vehicle, brittany had answered and she told me that they replaced the battery already and that there was a leak in my AC. I asked her if they got the approval from my warranty company to fix the AC and the battery, and she asked what warranty and then put me on hold, came back on the line and said well your warranty isn't going to pay to replace your battery. At this point I was going to have them put the old battery back in my vehicle and I was going to pick it up and take it else where to be fixed. 1. Why would you not look in your system that when i called i told the person that a battery was indeed covered in my warranty (I wouldve replaced it myself if it wasnt) 2. Why would you tell me with out even checking with my warranty company and just assume that a battery replacement isn't covered. Since my vehicle was already there, and they already found the problem with my AC, I allowed them to finish the repair, however I will be taking it elsewhere for future repairs. Wouldve only given one star, but Patrick was very friendly throughout the whole process. Its unfortunate that this isn't the only issue we've had with this dealership. Hopefully,soon enough they realize its not just about new sales, but making your previous customers happy so that they return.

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Recommend Dealer
No
Employees Worked With
Pat Marshall
July 14, 2020

"Always EXCELLENT service! Fast service above and beyond..."

- jackie.scoles

Always EXCELLENT service! Fast service above and beyond service they always go the extra mile to give me perfect service! thank you for being very professional!

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Recommend Dealer
Yes
Employees Worked With
Pat Marshall
June 23, 2020

"Need to pay better attention returning the vehicle in a..."

- Jeepism2013

Need to pay better attention returning the vehicle in a clean condition. The inside door panel, seat and steering wheel had grease on them. The service desk was great, thanks Tyler.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Pat Marshall
June 05, 2020

"Quick to get inFound out what the problem was and had..."

- ckreais91

Quick to get in Found out what the problem was and had the part in house. Got fixed that day. The people there were polite and nice

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Pat Marshall
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