Findlay Honda Henderson

I wrote a review a few months ago about Antonio who was wonderful. Had my car reserviced this past weekend and was helped by Gavin. still nice however I felt that he wanted the sale more than to help ease wonderful. Had my car reserviced this past weekend and was helped by Gavin. still nice however I felt that he wanted the sale more than to help ease me. He recommended a few things my car needed (60k check up-exchange fluids, etc) but I didn't have the money. he told me about the sunbit program (a card to apply for) I went ahead and did it and was approved in seconds. used the lyft service home and then the lyft service back to the shop when my car was done (about 3 - 3.5 hrs). only complaints, I started to get nervous of the time as I had a few errands to run and places like UPS were closing soon. I had to call the shop and could not reach Gavin. probably at lunch, I understand. called an hour later and could not reach him. another tech told me my car was ready and they would send for me. called after I got home with one quick question about something on my receipt and still could not reach him. again, another tech assisted me. so he was hard to get ahold of. also, they are not using plastic floor mats. there were black shoe prints all over the drivers side mat :( since I had already called a few times with questions, I didn't want to keep calling and the fact my name is Karyn... does not help when I actually do have a legit complaint so I let it go. I know I needed the stuff done on my car, I showed some stress when shown the interest % of the sunbit program and I felt that he wanted the sale more than to help ease me. like maybe mention something we could hold off on or other options etc. I ended up finding a coupon online to save 10% which saved me $62. would have been great for him to have shown/offered that rather than me to find it. overall, I will go back More

Antonio in Service was wonderful! Car was towed there, I was 90 miles away. He ensured the problem was diagnosed before closing time so part could be ordered. His cost quote was spot Car was towed there, I was 90 miles away. He ensured the problem was diagnosed before closing time so part could be ordered. His cost quote was spot on, and he followed thru to ensure repair was completed in a timely manner, despite repair occurring on his day off. Excellent customer service skills! More

Kuulei Garcia is amazing! She listens, she did not waste our time, she heard what we wanted, found it, and made it happen. We don’t live anywhere near Findlay Honda Henderson She listens, she did not waste our time, she heard what we wanted, found it, and made it happen. We don’t live anywhere near Findlay Honda Henderson but it’s worth the drive just to get to work with the team. More

On August 12, 2022, I had a oil change on my Honda CRV and it was handle by Antonio Cancilla. His professional knowledge outstanding. Your Henderson Honda car service dept. is superb and I have the BEST and it was handle by Antonio Cancilla. His professional knowledge outstanding. Your Henderson Honda car service dept. is superb and I have the BEST car care person Antonio - knowing that my car is in excellent hands with him "awesome". I appreciate Honda's courtesy extended to its customers for coffee, water, and especially the complimentary car wash. The Findlay family is known for their charity contributions and kindness towards helping others within the various Southern NV communities. Therefore, I extend my THANKS especially to Jason Findlay on his ongoing superb LEADERSHIP. More

Busy dealership, immediately attended me upon arrival for service, after my car was finished, I had to ask few times about the status of my vehicle. I did liked the fact when I was asked by the attendant abo service, after my car was finished, I had to ask few times about the status of my vehicle. I did liked the fact when I was asked by the attendant about the recommended services based on the history, that he was not being forceful to perform them like some other dealerships. Overall their service is very good! More

You’re treated so well here. A comfortable place to wait. Coffee and more. Free WiFi as well as a complimentary car wash. In addition, they stay on schedule and get you’re car A comfortable place to wait. Coffee and more. Free WiFi as well as a complimentary car wash. In addition, they stay on schedule and get you’re car done asap. More

My service associate Judy is awesome! Always so helpful and accommodating. Definitely recommend for any service needs! Always so helpful and accommodating. Definitely recommend for any service needs! More

Unorganized and very overpriced. First time using this particular dealership but I will not return. Recommended maintenance that was just completed 2 months ago at another Honda deal First time using this particular dealership but I will not return. Recommended maintenance that was just completed 2 months ago at another Honda dealership. More

I have purchased several vehicles from Findlay Honda over the years including Preludes, CRV"s and Pilots. I know how Hondas perform and that is why I keep coming back. But the friendly and helpful employe the years including Preludes, CRV"s and Pilots. I know how Hondas perform and that is why I keep coming back. But the friendly and helpful employees have made my purchases smooth and successful, and that s another reason why I return. In late May of this year, my wife and I purchased a new 2022 Honda CRV. As we were waiting for delivery, we had planned on going to Hawaii and would not be in Henderson when it arrived. We were assured by salesmen, Jay Douri, he would take care of it. He contacted us several times to give us updates. The vehicle arrived and we were still no back home in Henderson. I had worked out an arrangement for our neighbor to accept delivery in our absence. Jay contacted her and drove the car to our house where our friend had opened the garage door. Jay drove the vehicle to our house. I appreciated that he would do that. Also, finance director, Melissa Bell, went out of her way to help us during our purchase. Findlay Honda of Henderson should be proud to know they have employees like Melissa and Jay .We will be back to make our next Honda purchase. By the way, since we were unable to fill out the survey form from American Honda Motor and it expired is it possible to have them emailed another survey.? I would appreciate if that can be done. . More

7-26-2022 I received service on 2017 Honda Accord, my advisor was Roger Asel. I received high quality and professional service on my vehicle. I was given a comprehensive inspection analyze of my vehicle advisor was Roger Asel. I received high quality and professional service on my vehicle. I was given a comprehensive inspection analyze of my vehicle status. I was given a cost estimate of what the total charges would be. I was told what needed immediate attention and what could wait if necessary. I have purchased 3 vehicles from Autonation Honda over the years, and Roger Asel has always been my service advisor and given me this type of service. I really wouldn’t go anywhere else! More