Findlay Honda Henderson

I was "shopping" five dealers in three states. I bought from an EXCELLENT Sales Rep, Boden Suzuki because he was professional, got down to business and got me a very good deal. I would highly re I bought from an EXCELLENT Sales Rep, Boden Suzuki because he was professional, got down to business and got me a very good deal. I would highly recommend Boden and Findlay-Henderson. More

I purchased a vehicle and traded in mine. I was told that due to the age of my vehicle they couldn't resale it and it would have to go to an auction. They said on average my type of vehicle I was told that due to the age of my vehicle they couldn't resale it and it would have to go to an auction. They said on average my type of vehicle sells for $3000. Kelley Blue Book trade in value on my old vehicle was $6800. I ended up settling for $4000 as opposed to trying to sell it private party. Two days later they have my vehicle on their website for $12,995. I can't believe they would straight lie to me about the value of my vehicle to them and what they were going to do with it. I would expect honesty and integrity from Findlay, but I guess I was wrong. I was asking for $6000 during the negotiating process. I'm not sure why they didn't negotiate in honesty and good faith for an alleged reputable dealer. At $6000 they still would have made an outstanding profit. They got me good and I'm sure they're laughing all the way to the bank. More

They gave us a "tax credit," (for tax we didn't owe), rather than the value of the trade in we did. It screwed us out of about $2000. Don't even drive in there. rather than the value of the trade in we did. It screwed us out of about $2000. Don't even drive in there. More

Very pleasant staff and great service! Completed fuel pump replacement in a timely manner. Great experience Completed fuel pump replacement in a timely manner. Great experience More

Service department (Judy) took great care of my vehicle. The recall item was examined and determined to be fine. It did not need repair. The recall item was examined and determined to be fine. It did not need repair. More

Taylor came out and greeted me right away walked me through what was gonna be done and called me immediately when the car was finished and had it ready for me. Very pleased with the service I received through what was gonna be done and called me immediately when the car was finished and had it ready for me. Very pleased with the service I received from Taylor and Henderson Honda. More

My experience with the service of my CRV was excellent. I was met at my car within 1 minute of arriving. Taylor introduced himself and asked me a few questions about what my car needed, then showed me th I was met at my car within 1 minute of arriving. Taylor introduced himself and asked me a few questions about what my car needed, then showed me the waiting area. A couple minutes later, I received a text letting me know how long the service should take and if I needed anything during my wait, I could just respond to his text. Taylor called me when my car was finished and directed me to the service office. By the time I finished with my paperwork, my car had been pulled around and was waiting for me. I have always dreaded taking my car in for service. I can tell you this was the best customer service I have ever received. More

Marissa was very helpful with assisting me with finding the car that I wanted. She kept me in the loop the entire time during the whole car buying process. the car that I wanted. She kept me in the loop the entire time during the whole car buying process. More

I would buy again from Q at Findlay Honda he was very patient with me and did not apply high pressure tactics when I first went in. When I went back the next week I was ready to buy and Q was my salespe patient with me and did not apply high pressure tactics when I first went in. When I went back the next week I was ready to buy and Q was my salesperson. He thoroughly explained my new CRV to me and did not rush me. Changed my opinion of buying a car new. More

Turner, in the service department, was very helpful and easy to work with. I received great service. easy to work with. I received great service. More