Findlay Honda Henderson - Service Center

Judy helped me with my battery in a extremely timely matter since I was in the middle of a family emergency. The battery was under warranty but she was able to confirm this and get the battery replaced! matter since I was in the middle of a family emergency. The battery was under warranty but she was able to confirm this and get the battery replaced! Thank you judy! More

It was very easy to make an appointment. Went in for the service and it was quick an easy. Great, customer service. Went in for the service and it was quick an easy. Great, customer service. More

I always receive great customer service from the sales team to the service team. Everyone is friendly and helpful. team to the service team. Everyone is friendly and helpful. More

Thank you Antonio Casilla for the excellent skill and service you provide me and a good customer service 👍👍 service you provide me and a good customer service 👍👍 More

Great service. This is the fourth time I brought my vehicles in. The last two times Jeremiah took good care of me . Kept me informed durning process. Made sure I This is the fourth time I brought my vehicles in. The last two times Jeremiah took good care of me . Kept me informed durning process. Made sure I had a ride if I needed one. Ill Definitely bring my civic back More

This dealership is the best! It is always hassle free and the Vinnie really took care of my car’s needs. It is always hassle free and the Vinnie really took care of my car’s needs. More

I have owned my Honda Accord for over 9 years. I purchased it from Findlay Henderson and have only had it serviced by Findlay! They are always so professional, honest, timely, transparent and do f I purchased it from Findlay Henderson and have only had it serviced by Findlay! They are always so professional, honest, timely, transparent and do fantastic work! I will buy my next car from them as well!! 10 star ⭐️ service always!! More

Honda service department-Henderson, NV, was great as usual! Set me up with a Uber, instead of me waiting. My HRV was done in the time they said, and lined me up with a Uber for return. usual! Set me up with a Uber, instead of me waiting. My HRV was done in the time they said, and lined me up with a Uber for return. More

I am extremely upset with the service department. They can't get their story straight and keep failing to inform customers that their system is down, making it impossible to provide service over the They can't get their story straight and keep failing to inform customers that their system is down, making it impossible to provide service over the phone. I've been trying to resolve a "computer software" recall for over a month. Each time I call and make an appointment, I clearly explain the issue. They assure me that they can perform the update, but when I show up, they say they can't because the computer system is down. This has happened FIVE times now, with the latest incident on July 6, 2024. Why can't they inform me over the phone that their system is down? I've asked repeatedly, "Are you sure you will be able to update the software this time?" and they always say "yes." But when I arrive, the service writer says they can't do it because the system is down. The last time I visited, the service writer even claimed their phone system was down too, despite the fact that I had just spoken to someone from the dealership the day before. This is not just a failure to inform customers; it's outright lying. This is absolutely crazy and unacceptable. More

Service advisor, Skylar was great efficient and helpful when I wasn't sure about my extended warranty. But my alternator was manufactured warranty. Had my car up and running in hour and a half. Even for a when I wasn't sure about my extended warranty. But my alternator was manufactured warranty. Had my car up and running in hour and a half. Even for a Friday. Second experience here, service is 10 Stars. More