Findlay Honda Henderson - Service Center

2 month old used car. PAID 700.00 for Maintenance items and other issues that should be done before sale. Canceled 4yr Maintenance Contract because it didn't cover actual PAID 700.00 for Maintenance items and other issues that should be done before sale. Canceled 4yr Maintenance Contract because it didn't cover actual maintenance items (basically 1700.00 FOR OIL CHANGES), 1 week to get vehicle back ( had been told vehicle was ready. We got there and dash etc in bed of truck.). Will be taking vehicle to our own mechanic who is cheaper, reliable on delivery status, and honest in recommending repairs. Only 1 item out of several issues actually done, how do you diagnose a cruise control issue without driving the vehicle? EXTREMELY DISAPPOINTED in what is considered a MAJOR AUTO GROUP, in our area. More

Judy was awesome! As soon as I got there, she got my car checked in and answered any of my questions. Through the entire process she kept me up to date on where they As soon as I got there, she got my car checked in and answered any of my questions. Through the entire process she kept me up to date on where they were with my car. She was able to make a stressful situation turn out just fine. More

Great service from Ramzi as he explained why the low tire indicator light did not come on. indicator light did not come on. More

No more dash lights! If your car needs service, go to Findlay Honda in Henderson and ask for Sean Beria. He was not pushy; he communicated my car problems clearly and q If your car needs service, go to Findlay Honda in Henderson and ask for Sean Beria. He was not pushy; he communicated my car problems clearly and quickly provided an estimate that was competitively priced. The problems were resolved for less than the estimate. Sean didn’t know this, but I showed up solely to get a quote. I felt comfortable leaving it to be fixed by the dealer. More

Service visit on 09/05/23 for a Honda error code TT04 that has been present since new car delivery on 03/04/23. Honda Motors Torrance Headquarters customer service personnel have been telling me there is that has been present since new car delivery on 03/04/23. Honda Motors Torrance Headquarters customer service personnel have been telling me there is no fix and it will be 6 months or longer before a fix will resolve the issue. I brought the vehicle into the service department to begin a paper trail. Skylar was great, he understood the issue, my complaint and frustration. He spoke directly with the service technician that took their time, rooted around and found a fix, again after 6 months of Honda Motors telling their dealers, there was no fix yet. This is my 19th year, soon to be 20 years with Findlay Honda Henderson, they are customer service oriented. More

We took our 2019 Honda Passport in for 2 Recall issues and a minor power train issue. Fernando was our service advisor. He was excellent as he thoroughly explained everything and what the timeline was goi and a minor power train issue. Fernando was our service advisor. He was excellent as he thoroughly explained everything and what the timeline was going to be to fix everything. He called us to keep us updated on the progress which we appreciated. Everything was fixed and we are happy campers. More

I live about 20 miles from this dealership,while another is about 4 miles from my home. I have had excellent service in the past and yesterday was also excellent. Judy Tweedy, my service advisor was patient is about 4 miles from my home. I have had excellent service in the past and yesterday was also excellent. Judy Tweedy, my service advisor was patient, with my questions and concerns. She was helpful, kind, and friendly. She eased my mind about the service and repairs. I even gave her a hug before I left! More

Ramzi=GREAT service! !!! I had no transportation back to the dealership but they ordered an uber for me at no charge!!!! !!! I had no transportation back to the dealership but they ordered an uber for me at no charge!!!! More

Honda is always professional, helpful and friendly! Jeremy and Jeremiah and the entire service team made my experience the best anyone could imagine, Jeremiah sent a uber for me and my husband since ou Jeremy and Jeremiah and the entire service team made my experience the best anyone could imagine, Jeremiah sent a uber for me and my husband since our car had to be serviced for most of the day, and was very thankful for that. in addition, last but not least, the outstanding customer service is over and beyond! More

I needed a reliable vehicle. I decided to look at Toyota and Honda. Toyota did not have the model I wanted in stock, so I went to Honda to see what they had a comparable model. I decided to look at Toyota and Honda. Toyota did not have the model I wanted in stock, so I went to Honda to see what they had a comparable model. I do not remember the names of the people that I talked to at Honda, but it really did not matter, as every person I spoke with were pleasant and helpful. I have been 100% satisfied with the sales and service departments. I did not rate the speed of service, as I was more interested in quality of service. It was not a unreasonable amount of time. More