Findlay Honda

I emailed three local Honda dealer Internet departments for their best price on a 2009 Honda EX CRV AWD. Findlay Honda is affiliated with Costco's Auto Program. The second dealer is affiliated with Sam's C for their best price on a 2009 Honda EX CRV AWD. Findlay Honda is affiliated with Costco's Auto Program. The second dealer is affiliated with Sam's Club Auto Buying Program Program and the third dealer is a local dealer. I requested that I only be contacted via email and not to call me by phone. Findlay Honda and the second dealer promptly responded via email with their price. The second dealer also called once. The third dealer had four different salesmen call in one day and none of the four could quote me the price over the phone. Finally after several emails the third dealer responded with their price. The second dealer had the lowest price, Findlay was $300 higher and the third dealer was $502 higher. As Findlay Honda had respected my wishes to only communicate via email and was convenient for service, I decided to go to them for a test drive. Neil Goalstone was the salesman and he allowed us to test drive the vehicle by ourselves without coming along. I showed Findlay Honda the quote from the second dealer which Findlay matched and the deal was closed. The only negative was that one of the accessories (Trailer Hitch Kit)) we ordered was misrepresented. When we went to pick up the car Findlay offered to remove the accessory or order us an adapter without cost that would allow the accessory to operate as it was represented. We accepted the adapter and took the Honda CRV home. The finance department offered to sell us a Honda extended warranty but their price was was way above what we could purchase the identical warranty from another Honda dealer so we declined it. The finance person became very cold at that point but we completed the cash deal without furth The whole experience was as low pressure as any auto buying experience we ever had. Being able to ask for and compare prices over the Internet helps even the playing field between the dealer and the customer. More