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Findlay Toyota Flagstaff

Flagstaff, AZ

4.2
123 Reviews

5030 E Marketplace Dr

Flagstaff, AZ

86004

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123 Reviews of Findlay Toyota Flagstaff

April 12, 2024

Awesome experience. I was treated with the best customer service I’ve ever had.They always put the customer first.Thanks Terry Bear More

by 007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Curley, Will Thomasson
Apr 18, 2024 -

Findlay Toyota Flagstaff responded

Thank you Terry, for your kind words! It is always a pleasure doing business with you and I am so sorry I missed you this time. See you on your next visit! Pennie Grady Customer Relations Manager pgrady@findlayauto.com 928-527-7337

March 27, 2024

I was met on the service drive promptly and greeted by a pleasant welcoming advisor. The staff in both Service and Parts Departments are all very knowledgeable and helpful. My worn out key was replaced and More

by Car Lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy and James
Mar 28, 2024 -

Findlay Toyota Flagstaff responded

Dear Car Lady, Thank you for your kind words about your positive experience and your loyalty to Findlay Toyota Flagstaff! We sure do appreciate your business and look forward to seeing you on your next visit! Pennie Grady Customer Relations Manager pgrady@findlayauto.com 928-527-7337

March 21, 2024

The best internet interaction I have had purchasing a car. The Sales person Tatyana was knowledgable about the Toyota packages I wanted and found a car in transit that was a perfect match. The Dealershi More

by Teamontime
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tatyana
Mar 21, 2024 -

Findlay Toyota Flagstaff responded

We are pleased you had such a great experience at Findlay Toyota Flagstaff! Thank you for the kind feedback and 5 stars! Pennie Grady Customer Relations Manager pgrady@findlayauto.com 928-527-7337

March 15, 2024

i have been trying to buy a new corrola from these guys and after sending my deposit i cant get any response from the sales guy Landon does not return my calls and leaves his message box full for weeks More

by roydredge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
landon ,page
Mar 16, 2024 -

Findlay Toyota Flagstaff responded

I am so sorry about the lack of response! I spoke to Landon this morning and he said has had trouble connecting with you (dropped calls, unable to hear after connection). He said he was able to connect with you via text message and he did speak with you yesterday (Friday 3/15). We appreciate your business and please let me know if there is anything further I can do for you. Thank you, Pennie Grady Customer Relations Manager pgrady@findlayauto.com 928-527-7337

March 07, 2024

Excellent service department personnel. Randy is one of the best service managers and a credit to the company. Zachery is a excellent service representative More

by bobmaulen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Waits and Zachery ?
Mar 07, 2024 -

Findlay Toyota Flagstaff responded

Thank you! We really appreciate you taking the time to share your experience with us! Pennie Grady Customer Relations Manager pgrady@findlayauto.com 928-527-7337

February 27, 2024

Karter gave me a great deal on some new tires after one popped! Highly recommend! More

by Kennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karter
Feb 28, 2024 -

Findlay Toyota Flagstaff responded

Thank you for sharing your experience with us! Pennie Grady Customer Relations Manager pgrady@findlayauto.com 928-527-7337

February 07, 2024

I live in Phoenix, and traveled to multiple dealers trying to sell me cars with Adustable Market Rates and add all these extras onto the vehicles. I could not get a straight answer from any of the sa More

by Verbaetim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Sala
Feb 08, 2024 -

Findlay Toyota Flagstaff responded

Thank you! We really appreciate you taking the time to share your experience with us! Pennie Grady Customer Relations Manager pgrady@findlayauto.com 928-527-7337

August 30, 2023

Worst experience of my life. Drive to the Valley. Once they get your money you are crap to them More

by Sadler1971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dealer Manager would not even take my call, Joe Callahan, Will Thomasson
November 11, 2022

We purchased a pre owned car, our salesman Oran Payne was amazing, he listened to us, was very calm, worked with us at our pace. We rate our salesman Oran Payne as a 5 star, as he is working on trying to get More

by radrudy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oran Payne
Nov 12, 2022 -

Findlay Toyota Flagstaff responded

Thank you Rudy and Marsha for the great feedback! We look forward to taking care of your vehicle for years to come! Pennie Grady Customer Relations Manager pgrady@findlayauto.com 928-527-7337

August 18, 2022

Wyatt McLaws was the best auto sales person I have worked with in fifty years of purchasing cars and trucks. More

by Bozo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyatt McLaws Internet sales
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