Findlay Toyota

Working with Will was so much better than the other service advisor I had..He explained everything so I understood..called me with updates and it was just over all a good experience. service advisor I had..He explained everything so I understood..called me with updates and it was just over all a good experience. More

Explained well and completed as expected We were happy with the service and that is a good thing with the service and that is a good thing More

took notes of the issue and provided updates on the recommendations Followed up with callback and text messages recommendations Followed up with callback and text messages More

I visited Findlay Toyota due to my perception that I needed new brakes -- I experienced metal on metal screeching when applying the brakes. The tech checked out the brakes and found that all 4 were in g needed new brakes -- I experienced metal on metal screeching when applying the brakes. The tech checked out the brakes and found that all 4 were in good condition and didn't need replacing. John Wong was clear explaining the findings and as a result, there was no charge for my visit yesterday. This experience and previous ones are the reason I return to Findlay Toyota to service my 2019 Toyota Corolla. More

It was a great experience and great opportunity I will definitely recommend ?? thank you Greg Donovan Johnston Meilad definitely recommend ?? thank you Greg Donovan Johnston Meilad More

Victoria provided excellent service and kept me informed about the service progress. I’m satisfied with the service provided. about the service progress. I’m satisfied with the service provided. More

I was greeted on time. Xavier was friendly and professional. I had a question about the ride it seemed I could feel every bump in the road. During my wait I was asked to ok Xavier was friendly and professional. I had a question about the ride it seemed I could feel every bump in the road. During my wait I was asked to ok a tire rotation and alignment. My little Corolla is handling and riding much smoother now :). I am very pleased with my service. More

Shaun. Took the care in June 5 for routine maintenance. Nxt thing I know it's roughly $1800 later and picked up the car on June 6. Drove home and car in gar Took the care in June 5 for routine maintenance. Nxt thing I know it's roughly $1800 later and picked up the car on June 6. Drove home and car in garage til June 19. Hear clunking noise. But didn't drive again til June 26. Not comfortable with the noise I heard so bought the car back to Shaun on June 28 at 2:30 pm. To find that whoever worked on the car on June 5-6 didn't put the sway bar back correctly. OMG. Frustrating. Could have been bad. But it's now fix. But I shouldn't have had to bring my car back in for something that should have been done correctly the first time. More

The only area I felt needed much improvement was the night my car was towed in. Service had closed at 6. I arrived shortly after. I asked the guy If i could ask him à question but his body language and night my car was towed in. Service had closed at 6. I arrived shortly after. I asked the guy If i could ask him à question but his body language and tone said it all. He I get it, was probably tired and wanted to go home but he could have should some empathy and he chose not to. I wish I would have gotten his name. More