Findlay Toyota

I’m honestly not sure how this deal came together, but Beatrix and Doron worked incredibly hard to make it happen. Words can’t express how much this was needed and appreciated. As I told Beatrix, she’ll a Beatrix and Doron worked incredibly hard to make it happen. Words can’t express how much this was needed and appreciated. As I told Beatrix, she’ll always get the first call whenever I’m in the market for a vehicle. She’s been outstanding from the moment we met. This is now the third truck I’ve purchased through her, and every experience has been exceptional. She’s not just great at what she does—she’s also an amazing person. I’m truly grateful this deal came through. We absolutely love our 2025 Toyota Sequoia—couldn’t be happier. Huge thanks to everyone who helped get this across the finish line! More

Service department is excellent. It's easy to make an appointment when you want it and the service reps are all very friendly and make you feel like a valued customer. Even though th It's easy to make an appointment when you want it and the service reps are all very friendly and make you feel like a valued customer. Even though there was a delay in ordering a part, I was kept informed of the expected delivery and completion of my service. I was also given a free loaner for the delay. I highly recommend Findlay Toyota. More

Very open, plenty of seating, free amenities while you wait. Transparent work stations meaning you can see computer monitors while discussing your service. wait. Transparent work stations meaning you can see computer monitors while discussing your service. More

Ladde in sales was great, finance did the world famous oh no you need to come back and raise the rate on your loan, I had a loan arranged at a lower rate until I had to come back and resign...... no you need to come back and raise the rate on your loan, I had a loan arranged at a lower rate until I had to come back and resign...... More

My experience was made great by the employee's warmth, willing to help, and professional, prompt communication with me. willing to help, and professional, prompt communication with me. More

Best dealership experience i’ve ever had! ! Everyone who assisted me did their absolute best helping me, they went above and beyond in every sector. I will definitely be sending people and com ! Everyone who assisted me did their absolute best helping me, they went above and beyond in every sector. I will definitely be sending people and coming back!! More

Glad to have Vince back! He was my go to service advisor and always took care of me and never pushed anything. He was my go to service advisor and always took care of me and never pushed anything. More

The service department was excellent. They did a wonderful job. my service rep answered all my questions. I was very upfront about my service. They did a wonderful job. my service rep answered all my questions. I was very upfront about my service. More

Natalie was great, waiting area clean & comfortable, timely service, I would recommend visiting the dealership for auto services. timely service, I would recommend visiting the dealership for auto services. More

Had ToyotaCare 5K / 6 Month service performed. I inspected the service performed when I got home and found every wheel lug nut over tightened. One was at 110 ft/Lb, 16 at 100 ft/lb and 3 at 80 f I inspected the service performed when I got home and found every wheel lug nut over tightened. One was at 110 ft/Lb, 16 at 100 ft/lb and 3 at 80 ft/lb. The correct torque spec is 76 ft/lb. Found 12 damaged lug nuts due most likely to improper use of a pneumatic impact wrench adjusted to a high torque. Found 1 missing valve stem cap and 2 extremely loose valve stem caps. Found 3 tires inflated to 36 psi, 35 psi, 32 psi and 1 tire correctly inflated to 33 psi. The poor workmanship and lack of attention to detail demonstrated with this very simple service gives me no confidence in returning to this dealership in the future. More