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Findlay Toyota

Henderson, NV

Overview
Employees
Reviews
Vehicles
4.6
3,242 Reviews
Welcome to Findlay Toyota, the top Toyota dealership in Nevada, located at 7733 Eastgate Road in Henderson. As part of the esteemed Findlay Automotive Group, established over fifty years ago by Pete Findlay, we pride ourselves on providing exceptional service and a vast inventory of new and used Toyota vehicles. Extensive Inventory and Premier Location Findlay Toyota offers a wide range of Toyota models, including the Toyota Tacoma, Toyota 4Runner, and Toyota Tundra, along with a diverse selection of quality used cars. Conveniently located in the Valley Automall, our dealership serves Las Vegas, Moapa, Boulder City, Mesquite, and Pahrump. Exceptional Customer Service Our staff is proficient in 14 languages, ensuring every customer receives top-tier sales and financing assistance. Our 145,000-square-foot facility houses Nevada’s only Master Certified Toyota Service Department, equipped to handle everything from routine maintenance to complex repairs. Community Commitment At Findlay Toyota, we are committed to supporting our community. We actively participate in initiatives like Toys for Tots, donate to the Las Vegas Rescue Mission, and raise funds for the 87 Plays Foundation. Our dedication to community service underscores our role as a responsible and engaged community leader. Award-Winning Excellence Our dedication to excellence is reflected in the numerous accolades we've received, including awards for Sales Excellence, Service Excellence, and Customer Relations Excellence. We are also proud recipients of the prestigious Toyota President’s Cabinet Award for 2013, 2014, and 2015, a testament to our outstanding performance in sales and customer service. Your Preferred Toyota Dealer Findlay Toyota is your trusted destination for new and used Toyota vehicles, expert financing options, and superior service. Whether you’re searching for a Toyota Tacoma for sale, need Financial services, or are looking for Toyota parts, we have you covered. Our dealership serves a wide range of areas, including Las Vegas, Henderson, North Las Vegas, Summerlin, and beyond.
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7733 Eastgate Rd

Henderson, NV

89011

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Showing 3,242 reviews

February 28, 2025

20 minute wait to see a service advisor as the first car in the bay. 3 hour total wait for an oil change. All with an appointment at 11am. I will not be back. More

by PADRAIC70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure he didn’t say his name
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Feb 28, 2025 -

Findlay Toyota responded

Thank you for sharing your recent service experience with us. We're sorry that your wait time took longer than promised. We know your time is valuable and we apologize for the inconvenience this may have caused you. Your feedback helps us improve our processes and better serve our customers. We take all reviews seriously and will use them in our continuous improvement efforts.

February 28, 2025

Everything was good except. The customer service. The person that helped me. he's no happy, like a robot very serious. No people scales. More

by PORTUGALNV59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Findlay Toyota responded

Thanks so much for sharing your experience with us. We appreciate your positive feedback. It's our goal to always provide the best service possible. Your satisfaction is our top priority, and we look forward to servicing your vehicle again soon.

February 27, 2025

Great service intake process, very comfortable customer waiting area, timely service completion. Brandon Snowden replaced my previous service consultant and consistently delivers the same high quality of s More

by MITC5JOH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Snowden
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Feb 28, 2025 -

Findlay Toyota responded

Mitc5joh, Thank you for your feedback and for mentioning Brandon Snowdon's name, We're glad to know that you had a 5 star service experience with us. We appreciate your support and glad that we were able to meet your expectations. Thank you again for servicing your vehicle at Findlay Toyota. We appreciate you stopping by. See you soon.

February 27, 2025

Clean place, friendly respectful people reception area has comfortable chairs, time past by quickly i did not get bored More

by Mari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kai Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Findlay Toyota responded

Mari, Thank you for your feedback. We're glad to know that you had a 5 star service experience with us. We appreciate your support and glad that we were able to meet your expectations. Thank you again for servicing your vehicle at Findlay Toyota. We appreciate you stopping by. See you soon.

February 27, 2025

Shaun was professional and helpful. He was kind to provide us a free rental car since our car needs repair until the next day. We appreciate his customer service and his team!! More

by jllontoh
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Galicinao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James in the food service area was very kind and professional!!
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Feb 28, 2025 -

Findlay Toyota responded

Hello, Thank you for your feedback. We're glad to know that you had a 5 star service experience with us. We appreciate your support and glad that we were able to meet your expectations. Thank you again for servicing your vehicle at Findlay Toyota. We appreciate you stopping by. See you soon.

February 27, 2025

Dealership is nice. Service took too long for a tire balance and rotation with air filter replacement. 3 hours. More

by DOCTORDRU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Tran
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Feb 28, 2025 -

Findlay Toyota responded

Doctordru, Thank you for sharing your recent service experience with us. We're sorry that your wait time took longer than promised. We know your time is valuable and we apologize for the inconvenience this may have caused you. Your feedback helps us improve our processes and better serve our customers. We take all reviews seriously and will use them in our continuous improvement efforts.

February 27, 2025

I was treated so nice and pleasant, though I wasn’t answering his text promptly. For sure I will call him before my next appointment. More

by LFELENITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Blum
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Findlay Toyota responded

Lfelenita, Thank you for leaving your 5 STAR review. We’re grateful to have you as a valued customer. Please don’t hesitate to reach out to us if there’s anything else we can assist you with. We look forward seeing you again soon.

February 27, 2025

Very helpful with knowledgeable staff and service advisors. Brandon Snowden is always great and respectful of our time More

by Salvation Army
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Snowden
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Feb 28, 2025 -

Findlay Toyota responded

Hello Salvation Army , Thank you for your feedback and for mentioning Brandon Snowdon's name, We're glad to know that you had a 5 star service experience with us. We appreciate your support and glad that we were able to meet your expectations. Thank you again for servicing your vehicle at Findlay Toyota. We appreciate you stopping by. See you soon.

February 26, 2025

Brandon Snowden was awesome, great personality, very informative, and kept me up to date. The only negative is the exterior of my car had some greasy looking smudge marks. More

by Findlay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Snowden
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Mar 01, 2025 -

Findlay Toyota responded

We’re happy to see that Brandon Snowden helped you have a 5-Star experience and that he was informative and kept you up to date. We are sorry to learn that you found some greasy looking smudge marks on the exterior of your vehicle. Pleases contact our Customer Relations Manger at 702 566 2582 or email : Kellyt@findlayauto.com to schedule an appointment to have your smudges removed. Your satisfaction is our top priority, and we look forward to making this right.

February 26, 2025

Thomas Tran is awesome. He’s very helpful and very easy to work with. Great service. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Tran
Report | Print
Mar 01, 2025 -

Findlay Toyota responded

Dan, We’re happy to see that Thomas Tran helped you had a 5-Star experience and that he was helpful and easy to work with. We appreciate your support and glad that we were able to meet your expectations. Thank you again for servicing your vehicle at Findlay Toyota. We appreciate you stopping by. See you again soon.

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