2,244 Reviews of Findlay Toyota - Service Center
This place was awesome! My service writer Sam was professional and honest. I’m very pleased with my service and will make this dealership my new go to place. Thank you My service writer Sam was professional and honest. I’m very pleased with my service and will make this dealership my new go to place. Thank you More
Made appointment for 5000 mile service. In and out in 35 minutes! Fast!! Xavier was my service writer. Texted me as I asked. Cashed out and back on the road. Great 1st service experien In and out in 35 minutes! Fast!! Xavier was my service writer. Texted me as I asked. Cashed out and back on the road. Great 1st service experience. More
Chantelle is the absolute best. She's been my Service Advisor for almost 3 years. She is so pleasant to work with & always reminds me when is time to get my service done. I just re She's been my Service Advisor for almost 3 years. She is so pleasant to work with & always reminds me when is time to get my service done. I just renewed my Extended Toyota Care with her. Chantelle goes above & beyond to make sure her customers are taken care of. Thank you Chantelle for your wonderful customer service. Findlay Toyota is lucky to have you. More
Great place! Upon my arrival, I received a warm welcome from my service advisor. He's very friendly, helpful. Just awesome! So glad that my minivan scheduled serv Upon my arrival, I received a warm welcome from my service advisor. He's very friendly, helpful. Just awesome! So glad that my minivan scheduled service was done fast. Would definitely recommend this place to anyone needing vehicle service maintenance/repair. Love it! More
It took Findlay 22 days to make a simple repair to my RAV4 liftgate. After a week waiting for parts to come in they dropped the ball and forgot about the car for 2 weeks. So from diagnosis (which cost $7 RAV4 liftgate. After a week waiting for parts to come in they dropped the ball and forgot about the car for 2 weeks. So from diagnosis (which cost $74 in addition to the repair itself) to completion, more than 3 weeks. More
I had my oil change yesterday. I had forgotten to tell them I wanted wiper blades changed. I got a call from Justin, the associate that was helping me, asking if I wanted them chan I had forgotten to tell them I wanted wiper blades changed. I got a call from Justin, the associate that was helping me, asking if I wanted them changed. I missed the call. Justin replaced them today. I’m very happy with the service I received. More
On the evening of Wednesday, June 15th, my catalytic converter from my 2022 Tundra Platinum (pulling our Sea-Doo) was stolen when I was parked at the Hilton Lake Las Vegas parking garage. Living in San converter from my 2022 Tundra Platinum (pulling our Sea-Doo) was stolen when I was parked at the Hilton Lake Las Vegas parking garage. Living in San Diego, we've used this hotel before as a stopover for houseboat trips on Powell and Mead without mishaps. This time, someone bit me. I was stranded with the rest of the caravan of people moving onward. I started making calls and it seemed as we may have completely lost our vacation. Shoutout to these guys at Findlay! Especially, Will in service and Jesse in parts. These guys found a replacement cat in LA and was able to get it shipped with the necessary gaskets to be received Saturday morning. They had the cat installed and I was on my way by 11:30AM Saturday. Just a quick little note about Will. During my difficult time of explaining to my kids about a lost vacation, Will noticed how frazzled and stressed this situation put me in. Will talked to me as a friend, not a service advisor and calmed me down. He also was able to get us a loaner car when earlier, he mentioned none were available. He made this difficult experience manageable, and I can't thank him enough. In talking to my insurance, she was amazed they were able to get me back on the road so quickly. In these times where cats are stolen like they are, inventory is scarce. I guess we just got lucky but without the sense of urgency from these guys at Findlay, who knows how long I would have been stuck. Thanks again to the entire team! More