Findlay Toyota - Service Center

Findlay Toyota is a awesome dealership. We've bought 4 cars from Findlay over the years and every experience was incredible. The service department is great too We've bought 4 cars from Findlay over the years and every experience was incredible. The service department is great too More

Efficient, knowledgeable and friendly. My service appointment is always on time and takes pride in their work. My service appointment is always on time and takes pride in their work. More

Jason Balasteros helped make the leasing experience pleasant. He was kind and understanding about my husbands medical problems and our time limitations and tried to move along the process.the financial pleasant. He was kind and understanding about my husbands medical problems and our time limitations and tried to move along the process.the financial person was professional and worked quickly. More

The service was excellent. The staff were friendly and helpful. The facility and restrooms were clean. The staff were friendly and helpful. The facility and restrooms were clean. More

Let’s just start it off by saying Brain Short is the MAN! !!! He took care of everything on my 2023 Camry XSE Hybrid. Brian and his whole team went above and beyond to make me happy. Brian is a straight up n !!! He took care of everything on my 2023 Camry XSE Hybrid. Brian and his whole team went above and beyond to make me happy. Brian is a straight up no non sense guy just like myself. Thank you Brain and thank you service team Findlay Toyota…. I also have to say the KING of making everything right was Mr John Barr!!!!! This dude went totally above and beyond for my deal and the service that was needed. Another stand up straight forward gentleman. Once again John thank you again I know it was tough but you made it happen. And I can’t forget my salesman Eshaq thank bro I know I was a hard xxx but you are definitely a strong man to deal with my crap. I’m really lost for words this place is awesome!!!!!!! More

Xavier was excellent. Wait time a little long but they were very, very, very busy. Wait time a little long but they were very, very, very busy. More

Best Toyota dealership in the area. Purchase all my vehicles and have all my service done here. Purchase all my vehicles and have all my service done here. More

Phill Crabtree was our service manager and he was excellent. Can’t thank him enough. Our mechanic did a solid job on our trailer hitch. Looks great. Thanks Toyota for your great team. excellent. Can’t thank him enough. Our mechanic did a solid job on our trailer hitch. Looks great. Thanks Toyota for your great team. More

They seem to really have their stuff together. I really like how they offer Lyft rides. Sometimes I choose just to wait because of the waiting area is comfortable and has amenities. The biggest th I really like how they offer Lyft rides. Sometimes I choose just to wait because of the waiting area is comfortable and has amenities. The biggest thing that I love is that they let me have my dog. All the employees were stopping by to pet her Which really made my day and Riley the corgi. More

Made an appointment for 130pm. Showed up 10 minutes early. Car wasn’t ready till 430. Upon leaving I noticed a strange sound my car has never made before. I turned back around inst Showed up 10 minutes early. Car wasn’t ready till 430. Upon leaving I noticed a strange sound my car has never made before. I turned back around instantly. I told them about the issue. 1 hour and 10 minutes later the car was fixed. The sound appeared to be coming from the rear view mirror mount. My issue is I came in for service, and my rear view mirror had nothing to do with the service…. So I don’t know why the mechanics even touched that area. On top of that, there were numerous dirty hand marks from the mechanics all over the cab of the vehicle, and they didn’t even bother to clean up there mess. Thomas was the gentleman in the service department who helped me on 12-30-2024 and he was polite and pleasant. My issue is with your mechanics and the appointment service, why did I even make an appointment? All in all I spent 5 hrs in the lobby to get my car serviced. And the mechanics left my car full of dirty hand prints and smudges all over my wildshield and windows. Zero starts for the service. 4 stars for Thomas. More