Findlay Toyota - Service Center

All went well excellent service the work was done in a very short time they took me home and pick me up Thanh you very short time they took me home and pick me up Thanh you More

Great service. Took about two hours but overall Will was great and made sure vehicle was serviced. Took about two hours but overall Will was great and made sure vehicle was serviced. More

Great, accommodating not sure what else to write with a 15 word minimum oops that’s only 13 15 word minimum oops that’s only 13 More

Its 2 times your store did alignment and my car still pulling me to 1 side , I went 2 weeks ago only for oil change but When I asked for my alignment I finally spend 700 becouse rear brake then front bra pulling me to 1 side , I went 2 weeks ago only for oil change but When I asked for my alignment I finally spend 700 becouse rear brake then front brake then bad tires then balance and never my car have the rigth alignment , how is possible that More

Good service but parts really didn’t have to be replaced. Need more balanced and honest recommendations in the future. That the rotor was thinned out was totally inaccurate and unprofessional. It had never b Need more balanced and honest recommendations in the future. That the rotor was thinned out was totally inaccurate and unprofessional. It had never been touched and only needed repolishing. More

Satisfactory Service. I felt like a number. I felt more like I was just hearded through the process for service A. I suppose it's what's to be expected from a high volume I felt like a number. I felt more like I was just hearded through the process for service A. I suppose it's what's to be expected from a high volume service center. It kind of loses a personal touch, even though they are professional and efficient. Oh, and lastly, they have a $6.00 "shop fee" that you are not informed about until at the end when you go to the cashier. No one was able to explain what it was for. Their responses led me to believe even they don't know. It sounded like a mumbled "It is what it is". More

Fast and friendly service. Reliable product and customer oriented sales team. This is what buying and servicing a car should be like. Reliable product and customer oriented sales team. This is what buying and servicing a car should be like. More

Great service was made aware of any issues. Great communication reasonable time frame. Thank you Great communication reasonable time frame. Thank you More

Excellent service always everyone is happy to help me. Friendly, courtesy and helpful and fast service Friendly, courtesy and helpful and fast service More

Finley needs to service vehicles like they were their own cars. Not try and sell me on a front end alignment that needs to be done, when it didn’t need to be done. My other dealer doesn’t try and upsell me cars. Not try and sell me on a front end alignment that needs to be done, when it didn’t need to be done. My other dealer doesn’t try and upsell me on stuff I don’t need during warranty service. Also my car was sprayed with a black substance during service and no one looked at it prior to giving it to me, although I was told several times “your car looks great”. I also saw scratches on my paint close to were they were working for warranty service. I had to point them out. No one noticed my car had that damage. My issues were resolved, but my trust in Finley Toyota is gone. More