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Findlay Toyota - Service Center

Henderson, NV

4.6
2,674 Reviews
Call Service Center (702) 566-2573

2,675 Reviews of Findlay Toyota - Service Center

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January 24, 2025

Up front with no hidden charges and explanations of costs and need of service repairs were right on. Were fast and service was done. More

by MINNIEMARE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Sepulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Mckenna
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

Findlay Toyota responded

Thank you for leaving your 5 STAR review. We’re grateful to have you as a valued customer. Please don’t hesitate to reach out to us if there’s anything else we can assist you with. We look forward seeing you again soon. K Thomas – Customer Relations Specialist

January 23, 2025

Very satisfied with service! I was met with a smile From Eric M. He described in detail, what needed to be done for my car and why. Eric is a positive addition to your busines More

by NLWILL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie Arenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric M
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Jan 23, 2025 -

Findlay Toyota responded

Thank you for feedback and mentioning Eric in your review. I'm sure he'll be happy to know that he was able to meet your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. K Thomas- Customer Relations Specialist

January 23, 2025

Xavier Walker is exceptional. Always pleasant and helpful. Waiting in the facility is not a problem at all. Comfortable and clean. More

by HARVMARY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2025 -

Findlay Toyota responded

Hello, Thank you for sharing your experience and for mentioning Xavier's name . Im sure he will be glad that he was able to exceed your expectations. If there’s anything else we can do to make your next visit even better, please let us know, K Thomas - Customer Relations Specialist

January 23, 2025

Excellent service & communication. Great, responsive staff. Love the pick up and drop off service as well More

by GAIL70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Collier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2025 -

Findlay Toyota responded

Thank you for leaving your 5 STAR review. We’re grateful to have you as a valued customer. Please don’t hesitate to reach out to us if there’s anything else we can assist you with. We look forward seeing you again soon. K Thomas – Customer Relations Specialist

January 23, 2025

Good help from staff, especially Brandon Snowden and the tire lady, Daz. I really appreciated their attention and advice. More

by POFESSORS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daz, Brandon Snowden
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Jan 23, 2025 -

Findlay Toyota responded

Thank you for feedback and mentioning Brandon Snowden and Daz in your review. I'm sure they both will be happy to know that they were able to meet your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. K Thomas- Customer Relations Specialist

January 23, 2025

Emilio was great and the service was great . Really wish you would bring back the car wash.. More

by Hendersonryans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio Sepulveda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2025 -

Findlay Toyota responded

Hello. Thank you for leaving your 5STAR review and for mentioning your Service Advisor Emilio, I'm sure he will be glad to know that his excellent customer service skills made a difference with your recent visit. Regarding your request to bring back our car wash service, Due to mandatory seasonal water restrictions Findlay Toyota unfortunately has discontinued all customer car wash services. Thank you again for your feedback and we look forward seeing you again soon. KThomas- Customer Service Specialist

January 22, 2025

I was told the part was covered under warranty. Was there 3 times. Once to order. Once to get the work done (they sent the part back) and third to tell me it wasn’t covered. We love over an hour aw More

by OZGIRLWENDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Hanrahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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January 22, 2025

Tanya was great! She came out to the service area and greeted me when I arrived. She explained everything that would be done on the car and gave me an approximate ETA More

by nvhoneybee1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Reilly
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Jan 23, 2025 -

Findlay Toyota responded

Thank you for leaving your 5 STAR review and for mentioning Tanya. Im sure she will be glad to know that her efforts in providing you with a great service experience made a difference. We’re grateful to have you as a valued customer. Please don’t hesitate to reach out to us if there’s anything else we can assist you with. We look forward seeing you again soon. K Thomas – Customer Relations Specialist

January 22, 2025

Amazing service, informative and knowledgeable when it comes to problems of the vehicle nice job and the customer service are very friendly and accommodating More

by ANALYN1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Tran
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Jan 23, 2025 -

Findlay Toyota responded

Thank you for leaving your 5 STAR review and for mentioning your service team members in your review. I'm sure they both will be happy to know that they were able to meet your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future. K Thomas- Customer Relations Specialist

January 22, 2025

Excellent customer service. Richard is an asset to Toyota and does an amazing job taking care of me and my family More

by RSS55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2025 -

Findlay Toyota responded

Thank you for leaving your 5 STAR review and for mentioning your advisor Richard. I'm sure he will be glad to know that his efforts in providing you with a great service experience made a difference. We’re grateful to have you as a valued customer. Please don’t hesitate to reach out to us if there’s anything else we can assist you with. We look forward seeing you again soon. K Thomas – Customer Relations Specialist

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