Thomas Tran

⭐⭐⭐⭐⭐ I had an excellent experience with Thomas in the service department at Findlay Toyota. From start to finish, he was incredibly kind, patient, and professional. He took the time to clearly explain wh service department at Findlay Toyota. From start to finish, he was incredibly kind, patient, and professional. He took the time to clearly explain what services my car needed, outlined the costs upfront, and made sure I understood every recommendation without ever feeling pressured. What I appreciated most was his transparency—everything was clearly broken down with pricing, and I was given the option to approve or decline any additional work before the team moved forward. Thomas also followed up with helpful recommendations for future services my car may need, which showed he genuinely cared about keeping my vehicle in great shape. Honest, knowledgeable, and excellent customer service all around. Thomas made the entire process smooth and stress-free. Highly recommend working with him! More

by JESSICAHAYWARD765 Verified Customer Verified Customer

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I will always return to Findlay Toyota for my car service needs! I appreciate all that you do needs! I appreciate all that you do More

by Thomastranphoto Verified Customer Verified Customer

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I was highly impressed with Thomas Tran and Phil when I brought my car in for service. It needed a lot of work and had to be there for three days. Thomas Tran was professional, knowledgeable. He got m brought my car in for service. It needed a lot of work and had to be there for three days. Thomas Tran was professional, knowledgeable. He got me a loaner car and even was concerned that I had a car that I could get in to as I have a cane and a bad leg. Phil kept me posted on the progress he was making on the repairs. I really appreciated that. I appreciate both of these gentlemen and because they are so good at their jobs, I will continue to use Findley Toyota for my service and new car sales needs! More

by DEE_ELLSWORTH Verified Customer Verified Customer

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Finley toyota provided excellent customer service, Thank you Thomas Tran for all your help and excellent advice about servicing my car. I really appreciate it. you Thomas Tran for all your help and excellent advice about servicing my car. I really appreciate it. More

by NEWYORKSTEVE40 Verified Customer Verified Customer

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Thomas is the best! I've been going to him for years to service my vehicle. He's personable, knowledgable, and always makes my experience pleasant. I know I can count on I've been going to him for years to service my vehicle. He's personable, knowledgable, and always makes my experience pleasant. I know I can count on him for anything I need. It truly wouldn't be the same without him. Thanks for all you do. More

by MISS.ALANIS Verified Customer Verified Customer

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Good service and on time with my car being serviced, I just did not Expect to pay for a rental when my car was getting serviced the last time I did not pay only this time, it was kind of a shocker. just did not Expect to pay for a rental when my car was getting serviced the last time I did not pay only this time, it was kind of a shocker. More

by ONTIVEROS1990 Verified Customer Verified Customer

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Very good job will go back to take truck back and recommend again. Appt was made the same day recommend again. Appt was made the same day More

by BETS_YR Verified Customer Verified Customer

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What a great experience. From the first call to the pick up great customer service. Thomas was great to work with and made me feel like a valued customer. I will be back From the first call to the pick up great customer service. Thomas was great to work with and made me feel like a valued customer. I will be back More

by IKEDA_PATRICIA Verified Customer Verified Customer

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THOMAS TRAN IS THE MAN FOR ALL OF MY CAR NEEDS VERY KNOWLEDGEABLE THANK YOU KNOWLEDGEABLE THANK YOU More

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Very professional and cooperative. Staff able to understand our concerns and help us with our car Staff able to understand our concerns and help us with our car More

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