Findlay Toyota - Service Center

Kevin was awesome! So positive, courteous, and thorough. He didn’t allow me to be nervous about any part of the transaction. Great job! So positive, courteous, and thorough. He didn’t allow me to be nervous about any part of the transaction. Great job! More

The service department at Findlay Toyota is excellent. The service writer, Will Collier, knows what he's doing and is an ethical person. While the wait can be long, it's not really a big deal since I expe The service writer, Will Collier, knows what he's doing and is an ethical person. While the wait can be long, it's not really a big deal since I expect it when more than one repair has to be done. It helps that the music played over the loudspeakers is enjoyable. The reason for a four star rating instead of a five has to do more with the sales department and the scarcity of inventory of new vehicles on the lot other than Tundras. And, the prices of new Toyotas have gotten to the point that when it's time for a new vehicle, it may very well be something other than a Toyota. More

Excellent customer service in the service department. Great reception area with easy accessible internet , which helps expedite time. Great reception area with easy accessible internet , which helps expedite time. More

I had service over a month ago and my Toyota app still shows that it hasn’t been done so I don’t know if this is a new recall or not. I’ve called three times and still nothing‘s been corrected. I had warr shows that it hasn’t been done so I don’t know if this is a new recall or not. I’ve called three times and still nothing‘s been corrected. I had warranty work to do and not only did they not call me when the parts were in I had to call them. More

This dealership is very customer oriented and friendly staff highly recommended. Also very knowledgeable staff staff highly recommended. Also very knowledgeable staff More

I was very happy with the service Jordon Santos provided on 10/30. I would have given Jordon Findlay a higher score if they would have resolved the problem with the body side molding that was installed on on 10/30. I would have given Jordon Findlay a higher score if they would have resolved the problem with the body side molding that was installed on 10/28. Side molding does not belong on the bottom of the doors. It belongs in the middle of the doors where it performs a functional purpose. More

Maintenance on my car was $180 and they didn't fully inflate my tires. I texted Matt Stanley, service rep, and got no reply back inflate my tires. I texted Matt Stanley, service rep, and got no reply back More

Always friendly and nice. . Always calls to remind me service is due, or when service is done. . Always calls to remind me service is due, or when service is done. More

Professional and an easy experience. Great people to deal with and I look forward to many more transactions here at Findlay Toyota. Great people to deal with and I look forward to many more transactions here at Findlay Toyota. More

Pay attention to details. Tire light sensor on. I told the service writer, showed him. He said he would take care of this. Then texted SUV is ready. All set, good to go he sa Tire light sensor on. I told the service writer, showed him. He said he would take care of this. Then texted SUV is ready. All set, good to go he said. Started the SUV up. Light still on! Details. So the service write is blind! No checks and balances. He put air in the spare. Light went off. You people didn't check the air in the other tires. I had enough of wasting my xxxxing time. I stopped at a Tires store down the road. Service writer was more than happy to help me. He took care of all the tires. I tipped him $20 Bucks. 3 days later, I took my other car in for 4 new tires. $1500 total. Details just cost you new business. I know who ever reads this does not care, but do better! More