Findlay Toyota - Service Center

This is my first time at the service department. The place is clean, the employees are friendly. The lounge area is spacious. I can’t recall the person’s name that picked me up from my home to take m The place is clean, the employees are friendly. The lounge area is spacious. I can’t recall the person’s name that picked me up from my home to take me back to the dealership, he is a horrible driver, driving 35+ down my neighborhood. After I got in the car closed the door he took off in his black KIA. I was struggling to get my seatbelt on because I was somewhat stuck to the seat that was reclined far back. I’m glad the first uber drive was not like that. This guy is going to kill somebody the way he drives. He tailgates driving on the freeway and was driving at 85 that I saw. More

After waiting 3 weeks to have running boards and body side molding installed, I finally my new Highlander in yesterday. After 2 hours the service rep told me that they ordered the wrong running boards. side molding installed, I finally my new Highlander in yesterday. After 2 hours the service rep told me that they ordered the wrong running boards. After waiting another 3 hours, they installed the body side molding at the very bottom of the doors. It does absolutely no good in preventing damage from someone opening a door and denting the car. More

I received very processional prompt service by both Maverick and Matt and appreciate the personal care they took with making sure all of my needs were provided Maverick and Matt and appreciate the personal care they took with making sure all of my needs were provided More

They are good, not great. I attempted to make this service call a month or so ago. I spoke to a gal in service to make an appointment. She was obviously busy, and she said tha I attempted to make this service call a month or so ago. I spoke to a gal in service to make an appointment. She was obviously busy, and she said that she would call me back but never did. I then recently took the car in (10.25.24) and told the service advisor that at the last service when my tires were checked, they never put back one valve cap on the tire stem. Which of course I discover in my garage later that day. So the service guy said no problem that he was going to give me a couple extra, never did. I originally paid for basic inclusive service when I leased the car, which is close to being up. I will probably shop around when it is up. The reality is all these places are average, and you keep paying the money. The commercials they have on TV are bull sheet, but that is the car business. LOL More

I always get the best service with Jordan at Findly. They treat my Camry Hybrid with care! They treat my Camry Hybrid with care! More

Simply the best service I’ve ever received from any dealership! Thank you, Findlay Toyota. dealership! Thank you, Findlay Toyota. More

Did a great job, in a timely manner. Courier service was helpful. Very helpful people. Courier service was helpful. Very helpful people. More

Friendly people, clean environment, great service. I will probably buy my next car there. See you at my 130,000 service appointment. I will probably buy my next car there. See you at my 130,000 service appointment. More

Aimee answered all of my questions, addressed all of my concerns and provided wonderful customer service. concerns and provided wonderful customer service. More

Our experience was exceptional. They went above and beyond to take care of us. Tony was a star, starting with our first telephone cal through to the end. He was respectful of our ti They went above and beyond to take care of us. Tony was a star, starting with our first telephone cal through to the end. He was respectful of our time, and kept us informed throughout of costs and time frame. It is a busy dealership but they all worked together to meet everyone's needs and do it in a timely manner. Super impressed. More