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Firelands Toyota

Sandusky, OH

4.3
247 Reviews

904 E Strub Rd

Sandusky, OH

44870

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247 Reviews of Firelands Toyota

January 04, 2020

Alecia Henson is the first car salesperson that I has ever treated me great and I that I like. She is very intelligent and knows her job. My husband said she should be the courtesy dept. Alecia goes abov More

by Christa Adams
Recommend Dealer
Yes
Employees Worked With
Dave the maintenance man is great, Alecia Henson
Jan 09, 2020 -

Firelands Toyota responded

Wow...this is great, Christa! I am so happy that you found our "gem' here at Kasper Toyota. Alecia sure does love what she does! She has a passion for helping others and it definitely shows. Please feel free to contact us anytime and let us know how we might be able to help you in the future. Thank you for the positive recommendation, too! Very Kindly, Matt Maschari General Sales Manager (419)502-5610

January 04, 2020

Prius Purchase Purchased a used Prius and it was a wonderful experience. No pressure and we picked up a great vehicle for a good price. Great service. More

by MARKLINK262
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Basilone
Jan 09, 2020 -

Firelands Toyota responded

Thank you for leaving such a positive review! Your kind words and recommendation are very much appreciated. If you need anything in the future please do not hesitate to ask. Regards, Matt Maschari General Sales Manager (419)502-5610

January 03, 2020

Lot of information Liked getting questions answered without being pressured. Todd had a lot of knowledge about the car. He also advised me on how to get the best price. More

by Meeseb2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Carney
Jan 09, 2020 -

Firelands Toyota responded

Thank you for taking the time to leave us this kind review. You can count on a "no pressure" experience here at the Kasper Toyota. We are always here to answer any questions whether you are buying a car or not. It's just the right thing to do! Regards, Matt Maschari General Sales Manager (419)502-5610

January 03, 2020

Toyota Prius Three My experience was great. Brad was very a formative and explained thing to so that I clearly understood them. Kasper Automotive offers a lot of extras More

by bphelan56buddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Perez, Brad Holm
Jan 09, 2020 -

Firelands Toyota responded

Thank you so much for the great review! We pride ourselves on offering excellent customer service to everyone and Brad is one of the best! He has a great attitude and he is always looking to help his customers get the best deal and the best car. Please let us know if you need anything in the future. Kindly, Matt Maschari General Sales Manager (419)502-5610

January 02, 2020

Best car purchase experience ever! Alicia was awesome and treated us so well. She took a lot of time with us to make sure we got the best deal and fully explained our new car to us. She More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alecia Henson
Jan 02, 2020 -

Firelands Toyota responded

Alecia is pretty special, isn't she? She takes as much time as her customers need to make a well-informed decision. You can count on her after the sale, too! I definitely appreciate your positive review and recommendation. Please let any of us know if you need anything. Thank you! Regards, Matt Maschari General Sales Manager (419)502-5610

December 31, 2019

It was a great experience we would definitely go back We had a great experience with Kasper/Toyota on Milan Ave in Sandusky Ohio... Big thanks to Brad, Steve, Steve and Vinny they were absolutely amazing More

by ericrussell1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fialkowski, Steve Donahue, Brad Holm
Jan 02, 2020 -

Firelands Toyota responded

Thank you so much for the fine review and positive recommendation! I am pleased that you enjoyed your experience with us. We have a great team and we are all here to help you with all your future needs. Kind Regards, Matt Maschari General Sales Manager (419)502-5610

December 31, 2019

2020 Rav4 Great Buying Experience Alecia made the buying experience enjoyable without pressure. She is very knowledgeable about all the Toyota products and their features. And equall More

by Tstorm317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Donahue, Johnny Perez, Alecia Henson
Dec 31, 2019 -

Firelands Toyota responded

Thank you for taking a moment to share with us your experience with Alecia and Kasper Toyota. I am very pleased to welcome you to the Kasper family. Your new Rav4 is an awesome vehicle and comes with all sorts of options and safety features. Please let Alecia or me know if you have any questions or need anything at all! Happy Motoring, Matt Maschari General Sales Manager (419)502-5610

December 31, 2019

Vehicle purchase That was the simplest most relaxed non pressured experience I’ve ever had at a car dealership. I would highly recommend this dealership to anyone look More

by matmonkey_135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fialkowski, Steve Donahue, Brad Holm
Dec 31, 2019 -

Firelands Toyota responded

Wow...thanks for the super kind words! We definitely have a great team and we all pride ourselves on offering this type of experience each and every time! You can count on the same treatment in the future, too. Please let us know if you have any questions and thanks again for the great recommendation. Kindly, Matt Maschari General Sales Manager (419)502-5610

December 24, 2019

Toyota Rav 4 Hybrid Brad and Matt were wonderful to work with! They were both very patient and accommodating as we worked through the different models and options availab More

by michellemurray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Maschari, Brad Holm
Dec 31, 2019 -

Firelands Toyota responded

Thank you so much for the great review and also for your repeat business. I am very happy that you enjoyed your time with us here at the dealership. Please let me know if you need anything at all. See you soon! Kindest Regards, Matt Maschari General Sales Manager (419)502-5610

December 22, 2019

I drove 50 miles to Kasper Toyota to drive a specific car. Having never been there, I didn’t know what to expect. I found a family-owned dealership who not only located a more specific model that I wante More

by Italfresh
Recommend Dealer
Yes
Employees Worked With
Jacob Contreras
Dec 31, 2019 -

Firelands Toyota responded

This is what it's all about! I cannot thank you enough for your business and your thoughtful review. Jacob always puts his customers first and treats everyone like family. Please let us know if you need anything or have any questions about your new vehicle. Respectfully, Matt Maschari General Sales Manager (419)502-5610

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