Back

Firelands Toyota

Sandusky, OH

not yet
rated
241 Reviews

904 E Strub Rd

Sandusky, OH

44870

Directions

Filter Reviews by Keyword

By Type

241 Reviews of Firelands Toyota

November 21, 2019

Great team to work with! No high pressure, no games. Got me a great rate and make the process pretty painless. Go ask for Jacob! More

by acrhiel
Recommend Dealer
Yes
Employees Worked With
Jacob Contreras
Nov 21, 2019 -

Firelands Toyota responded

We are very pleased that you took the time to review your great experience with Jacob! He will be so excited to hear this. We are very easy to deal with and will make the car buying experience quick and painless. Regards, Matt Maschari General Sales Manager (419)502-5610

November 21, 2019

Best way to buy a car I have purchased several cars from Kasper. Brad Holm has always been my choice to help me. I give him a list of what I'm looking for and he has deli More

by spirit76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Holm
Nov 21, 2019 -

Firelands Toyota responded

Thank you for taking the time to leave such kind words for Brad. He will be excited to hear about your experience with him! Brad is such a genuine and caring person. You can definitely count on him for top-notch service each and everytime! The rest of the Kasper team will thrilled to hear your high praise as well. Thank you for being a loyal customer and please let us know how we may assist you in the future! Kindly, Matt Maschari General Sales Manager (419)502-5610

November 21, 2019

Best Salesman we've dealt with! If you're going to Kasper Toyota to purchase a vehicle, definitely go see Brad. He is honest, listens to your needs/wants, and doesn't push you into t More

by Anslaut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Holm
Nov 21, 2019 -

Firelands Toyota responded

We really appreciate you taking the time to leave such a wonderful review about your experience with us! You won't find anyone more honest and caring than Brad. we takes great pride in customer service and really listens to his customers wants and needs. Sorry we missed the mark in service. We will definitely address your concern and make every effort to ensure that your wait time is lessened next time. Respectfully, Matt Maschari General Sales Manager (419)502-5610

November 20, 2019

Great salesman! Focused in on what was great for my family and I. Made sure that our budget concerns were respected and worked with! Aweosme! More

by McgradyNatalie
Recommend Dealer
Yes
Employees Worked With
Jacob Contreras
Dec 02, 2019 -

Firelands Toyota responded

Thank you for taking the time to let us know about you awesome experience with Jacob. He is a good one, that's for sure! He takes the time to get to know his customers and find out what's important to them. It sounds like he hit the mark with you! Kindly, Matt Maschari General Sales Manager (419)502-5610

November 19, 2019

Great experience Mike was very helpful and I found a perfect match. Everyone was very friendly and kind. Will definitely keep going through this dealership in the futu More

by Loganlilley2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Fialkowski, Steve Donahue, Mike Basilone
Nov 19, 2019 -

Firelands Toyota responded

Thank you for the positive feedback, Logan! I am glad to see we treated you well and that you had a 10/10 experience...that's all we can ask for! We really appreciate your business and the great recommendation. Please let any of us know if you have any questions about your car or the lifetime warranty. Respectfully, Matt Maschari General Sales Manager (419)502-5610

November 19, 2019

Another great deal! I just traded the 2008 Impala I bought from Kasper Toyota for a 2015 Toyota RAV4 XLE. AWESOME! I highly recommend this dealership. Great selection, More

by fdgray47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Holm
Nov 19, 2019 -

Firelands Toyota responded

Thank you for your business and this fine review, Mr. Gray! Brad is always excited to help you and you can count on him in the future. Please continue to utilize our services after the sale, too. We are happy to keep you as a happy member of the Kasper Family! Enjoy your Toyota Rav4, they sure are great vehicles! You're right, you can't beat the Lifetime Warranty!! Respectfully, Matt Maschari General Sales Manager (419)502-5610

November 18, 2019

Satisfied customer This being my first new car purchase, I can say that I was happy with the end results. There were a few things that I changed from the original agreem More

by Cwstein
Recommend Dealer
Yes
Employees Worked With
Finance manager, Todd Carney
Nov 18, 2019 -

Firelands Toyota responded

Thank you for your business and the positive review. We are happy to have you in the Kasper family! Todd will be thrilled to here of your recommendation. He truly loves working with his customers to find them the right vehicle at the right price. You can count on the Kasper team to take care of your every need with your new vehicle. Please do not hesitate to reach out should you have any questions. Kindest Regards, Matt Maschari General Sales Manager (419)502-5610

November 18, 2019

Excellent salesman Todd is very patient and has the customer's best interest in mind. He makes customers feel comfortable. He takes the time that the customer needs and More

by carneyjill65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Carney
Nov 19, 2019 -

Firelands Toyota responded

Thank you for your kind and honest review. You're satisfaction is our #1 priority. Please continue to utilize our many services and let us know how we can assist you in the future. Todd will be thrilled to hear of your review and recommendation! Respectfully, Matt Maschari General Sales Manager (419)502-5610

November 18, 2019

Excellent Enjoyed my second lease experience with Toyota just as much as my first! Every step of the way my sales rep was helpful, honest, flexible, and overal More

by Mschaeffer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alecia Henson
Nov 19, 2019 -

Firelands Toyota responded

Welcome to the family, Mr. and Mrs. Schaeffer! We very much appreciate your business as well as the kind words for Alecia. You can count on her and the entire Kasper team to work very hard to make your ownership experience second-to-none! Please feel free to stop in with any questions you might have about your new Rav4. Thanks again, Matt Maschari General Sales Manager (419)502-5610

November 16, 2019

New C-HR Everyone was professional ( no pressure tactics) and friendly. I would highly recommend seeking out Alecia Henson she made the whole experience enjoya More

by John s.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John James, Alecia Henson
Nov 16, 2019 -

Firelands Toyota responded

Thank you for the great review and recommendation, John! Alecia was so happy to be able to assist you with your purchase. She does work very hard to make the car buying experience simple and fun. Enjoy your brand new Toyota C-HR and please let us know if you need anything at all! Don't forget to keep that baby clean with free car washes for life!! Kindly, Matt Maschari General Sales Manager (419)502-5610

...
12
...