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First Chrysler Dodge Jeep Ram

North Attleborough, MA

4.9
812 Reviews
Why is First Chrysler, Dodge, Jeep, RAM the Go-To Spot for North Attleboro, Franklin, Providence RI, Mansfield, MA and Norwood Drivers Seeking a New or Used Chrysler, Dodge, Jeep, RAM Vehicle? It could be our great selection of new Chrysler, Dodge, Jeep and RAM models, including the much-loved Jeep Wrangler and Grand Cherokee, RAM 1500, Jeep Gladiator and Wrangler 4xe and Grand Cherokee 4xe Hybrids. Perhaps it's our equally vast range of high-quality, First Chrysler, Dodge, Jeep, RAM-approved used cars, trucks and SUV's? It may also very well be the Chrysler, Dodge, Jeep, RAM financing offers available to customers who shop with First Chrysler, Dodge, Jeep, RAM. With these auto loan and car lease options, shoppers feel at ease, worry-free, and extra satisfied with their purchase. First Chrysler, Dodge, Jeep, RAM isn't only a place for those in the market for a new Chrysler, Dodge, Jeep and RAM truck. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in North Attleboro, Massachusetts, both convenient and competent. It doesn't stop there-- First Chrysler, Dodge, Jeep, RAM also host an array of services to personalize or enhance your Chrysler, Dodge, Jeep, RAM driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust First Chrysler, Dodge, Jeep, RAM for all of their Chrysler, Dodge, Jeep and RAM needs? Buyers receive LIFETIME complimentary oil changes, tire rotations, flat repair, wiper replacements, engine guarantee, towing, and state inspections! You just cannot beat that! Visit our dealership at 280 E. Washington Street North Attleboro, Massachusetts and find out for yourself!
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280 E Washington Street

North Attleborough, MA

02760

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Showing 812 reviews

July 08, 2021

James was great. 5/5 stars. Very helpful from start to finished. Worked with my budget and made it a quick and seamless transaction. Thank you! More

by Mike M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Aguiar
Jul 09, 2021 -

First Chrysler Dodge Jeep Ram responded

It was my absolute pleasure, Mike! Thank you for your business and sharing your great experience on DealerRater. - James

June 30, 2021

This dealership & our sales man James was absolutely great, he did everything we asked for and had us in and out of there super quick leaving with a perfectly detailed new vehicle, I would recommend thi More

by Kcabral1018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ghulam Asghar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Aguiar
June 30, 2021

No response from them yet. This is why I rate them a 2. Mr. Colato, I had AC service completed on my car today at North Attleboro location. This feedback is not about the quality of the repair (as More

by KLIPZE06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I have no idea who helped me because they didn't take time to introduce themselves
Jul 09, 2021 -

First Chrysler Dodge Jeep Ram responded

You're absolutely right. Our level of service was not up to par during your visit. Like all businesses right now, we've had a difficult time staffing our Service and Sales Departments since the world was flipped upside down with COVID. Our standards have suffered and we have fallen short. The charge is for miscellaneous materials needed to repair your vehicle which cannot be charged directly to your work order; because the cost of the unit package is greater than the amount used. For this reason, these materials are billed directly to you as a percent of the parts and labor charge, as this is the most equitable way of charging for these materials. solvents, drill bits, wire, adhesives, protective materials, acetylene, bearing grease, oxygen, compounds, shims, sealers etc. I understand your frustration. We itemize it rather than burying the cost in the labor rate. We don't care for that approach because some jobs don't require shop supplies. It is a standard charge for small independent repair shops and dealers alike. Within the past two weeks we have hired three new advisors and three new appointment setters who are giving it their all and the tide is turning. A new Service Manager starts Monday. We are committed to creating a better process and an exemplary customer experience. It takes people who are dedicated and share in the same vision to achieve those goals. We sincerely apologize that you didn't receive the level of service you should have and that you waited far too long for a call back. We hope we are able to make it up to you because you and every customer deserves better. We own that and are working hard to change it.

June 25, 2021

Third purchase here outstanding overall service highly recommend The First Family! More

by kfoley9292
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hamel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ghulam Asghar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda DePalma, Josh Rocha, Michael Santos, James Aguiar
June 15, 2021

James was very professional and knowledgeable. He was patient and answered all of my questions. I recommend James to anyone looking to buy a car! More

by Kristin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ghulam Asghar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Aguiar
June 14, 2021

Glad i came here. Made it worth the trip, james was amazing. Never felt so comfortable at a dealer. Will recommend everyone i know to see james and the crew More

by sjwhite930
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Aguiar
June 14, 2021

James was informative as well as attentive. Keen ability to listen to my needs. Thanks again James. Dave Hamel was instrumental in preparing my online experience to keep my on-site dealership time to a mini More

by sjwhite930
Recommend Dealer
Yes
Employees Worked With
David Hamel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ghulam Asghar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Rocha, James Aguiar
June 11, 2021

i had an amazing experience at this dealer. i dealt with James Aguiar very laid back extremely honest and forth coming with any and all information. he was not pushy and took a genuine interest in what it w More

by Sdigeorge1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Aguiar
June 11, 2021

I was was referred to First Jeep by a friend after she learned how unhappy I was with my previous dealership. That's what friends are for! I couldn't be happier with the knowledge, service and professio More

by Mikala loves her Jeep!
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Aguiar
June 06, 2021

Jeff was amazing in helping me buy my brand new 2021 Jeep wrangler unlimited Sahara. I totally recommend Jeff to anyone looking for a car. More

by roxann.wint
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Andrade
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