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First Hyundai

North Attleboro, MA

Overview
Employees
Reviews
Vehicles
3.9
1,361 Reviews
First Hyundai is part of First Auto Group, owned and operated by the Ruggiero family of North Attleboro, Massachusetts. We sell and service Brand New and Certified Pre-Owned Hyundai's as well as quality pre-owned models. We are the #1 Certified Pre-Owned Hyundai dealership in the North East and #5 in the United States. Our pricing is transparent and competitive in the interest of selling in volume. All of our customers who purchase a vehicle from us are enrolled in our "First For Life" Rewards Program. When you maintain your vehicle with us, you receive a lifetime engine guarantee, complimentary Oil Changes, Tire Rotations, Wiper Blades, Inspection Stickers, and much more. We're setting a new standard and look forward to meeting you and earning your trust.
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270 E Washington St

North Attleboro, MA

02760

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Showing 1,361 reviews

February 03, 2020

Dealership staff is very courteous. Provides full details regarding vehicle and available options and pricing. Has excellent benefits for vehicle maintenance. Closing was fast easy and no surprises. Will al More

by Amit
Recommend Dealer
Yes
Employees Worked With
Dave Sacco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mateo Riz, Eric Moura, Josh Grace
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January 26, 2020

Dave was awesome! Super personable and hilarious. Explained everything very clearly, answered all of my questions, and was very knowledgable. He had us laughing the entire time! Made sure I got the b More

by Haley
Recommend Dealer
Yes
Employees Worked With
Dave Sacco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 24, 2020

Just had my Hyundai in to fix an issue found when having new tires put on. Lisa was extremely helpful and made sure everything was taken care of. More

by MyAudi
Recommend Dealer
Yes
Employees Worked With
Lisa Anderson
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January 22, 2020

car purchase from Dave Sacco Dave was extremely helpful . He made the car buying experience fun and relaxing. He is an asset to your company. It was a pleasure working with 1st H More

by pgaug41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Sacco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 21, 2020

Marcus was a terrific salesman. He answered all my questions and in my opinion is a great asset to the Hyundai dealership. He did not pressure me in any way, only giving me helpful answers which is wh More

by Lynndise
Recommend Dealer
Yes
Employees Worked With
Marcus Little
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January 14, 2020

As always Lia my advisor was super helpful when my Veracruz broke down. She kept in touch with me during the entire repair process. Lia & First Hyundai took a very stressful situation and totally put More

by Brad Chase
Recommend Dealer
Yes
Employees Worked With
Lia Ralph, Billy DePalma, Mateo Riz, Eric Moura, Lisa Anderson, Benjamin Smith
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January 14, 2020

The Service is great my only complaint is the wait time even for just oil changes. Also they could use more parking spaces for customers. More

by Marie
Recommend Dealer
Yes
Employees Worked With
Lisa Anderson
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January 13, 2020

Took my car in on time and finished ahead of schedule. Easy check in and easy checkout. Every one very pleasant and gave me undivided attention More

by Lpcapecod
Recommend Dealer
Yes
Employees Worked With
Angela Kiesman
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January 13, 2020

Horrible service. Charged $40 for two new wiper blades. Past times when ive had them Replaced, no more than $18. Makes no sense. Had a quoted repair that ended up being over $35 more before taxes. Was q More

by Hello
Recommend Dealer
No
Employees Worked With
Lisa Anderson, Angela Kiesman, Benjamin Smith
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Mar 09, 2020 -

First Hyundai responded

I would like to thank you for taking time and filling out the survey. Our goal is your satisfaction. I am sorry to see how low we scored on the survey. The survey is a reflection on the service advisor’s performance. We try to accommodate everyone in a timely manner. We have appointment coordinators in place to help schedule our customers, however, on occasion people will come in late or early and get mixed in with scheduled appointments. We appreciate your feedback since it helps us improve our service and your experience. If you would like to go over any issues, please contact me at your earliest convenience at 508-699-4700 extension 1003 or email me service@firsthyundai.com.

January 09, 2020

The original diagnosis was incorrect. I was told Hyundai had to tell them how to fix it and to keep checking in. After 6 months of me calling First Hyundai (no proactive calls from them). Finally brought it More

by lisaleite54
Recommend Dealer
No
Employees Worked With
Billy DiPalma, Lisa Anderson, Angela Kiesman, Benjamin Smith
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Mar 09, 2020 -

First Hyundai responded

We appreciate your feedback since it helps us improve our service and your experience. If you would like to go over any issues, please contact me at your earliest convenience at 508-699-4700 extension 1340 or email me service@firsthyundai.com.

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