First Hyundai

Thank You Everything was excellent.Could not have asked for a better sales person than James Clanton there was no pressure from him and he answered all of our q Everything was excellent.Could not have asked for a better sales person than James Clanton there was no pressure from him and he answered all of our questions More

New Car My experience with First Hyundai was great. My daughter has purchased two vehicles there and was instrumental in recommending First Hyundai. I will re My experience with First Hyundai was great. My daughter has purchased two vehicles there and was instrumental in recommending First Hyundai. I will recommend family and friends for their future purchases as well. Thank you. More

Excellent Awesome service!!! All are very professional. Jameel was very helpful in making my choice and deciding what would be the best for me. I would definite Awesome service!!! All are very professional. Jameel was very helpful in making my choice and deciding what would be the best for me. I would definitely recommend this dealership to others in the future. More

Awful Experience What an awful buying experience. They agreed to remove the rear tint on the vehicle, which had bubbled and looked awful. Called the salesman a few day What an awful buying experience. They agreed to remove the rear tint on the vehicle, which had bubbled and looked awful. Called the salesman a few days later (by the way, good luck getting a hold of them or getting them to return your calls) to see when we could pick the car up and he flat out lied. He said the car was in the reconditioning shop having the tint removed as we spoke and they were just waiting on the registration. Two days later I finally got them to return my calls to see when the car could be picked up and they said it was ready. 15 minutes later the salesman calls and says actually it's not... they're having trouble removing the tint. The solution needed to remove it, needs 24-48 hours and it's only been on for 10. How is that possible if it was being worked on "as we spoke" two days prior? We finally got to get the car, the salesman hands us the keys, says "goodluck" and as we're about to leave when we notice they didn't fill the gas tank (something they advertise as part of their First for Life program). I go back in and tell them this. They apologize and take us to fill the tank. We're about to pull off the lot again and the salesman stops us. He forgot to give us the financial paperwork and warranty information. This is nothing compared to what happens next. WE GET PULLED OVER ON THE WAY HOME for a busted license plate light. They let us leave the lot with a light out. Guess it was overlooked during that 120-point inspection. The next morning we notice that they never bothered to clean up after removing the tint and there are good sized pieces on the seats, floor, and trunk. Also, there's a huge white stain on the rear pillar from the solution used to remove the tint. I call the dealership and tell them this and again they apologize. We had to bring it in again for the inspection sticker and they said they'd take care of all that stuff too. After 5 hours at the dealership we're about to leave. I put the car in reverse, look back and see the white stain is still there. I put the car in park and get out to check the license plate light. It's still out. I felt like they needed me to hold their hand through every step. This was BY FAR the worst car buying experience I've ever had. They didn't even try to make us happy customers again after everything we went through. They just did the work they were supposed to. More

Dont go there I would never go back to First Hyundai again. Although we had a very nice (very new) sales representative --The management (Andre)is very rude and ove I would never go back to First Hyundai again. Although we had a very nice (very new) sales representative --The management (Andre)is very rude and overbearing. When you come in they 'pretend' to listen to your needs, but when it is all said and done---they haven't heard a thing. We started at 9am and told them how much per month we wanted to spend and how much we wanted to put down. Unfortunately, at 4pm when we finished...the cars they had showed us were $100 or more over the monthly price and we needed an additional $500 down to get close. The management does a definite bait and switch!! NEVER AGAIN!! More

Mistakes Happen At first my experience wasn't so pleasant due to a little mishap where the dealer mistakenly sold the car they had sold to me. But my sales person Ave At first my experience wasn't so pleasant due to a little mishap where the dealer mistakenly sold the car they had sold to me. But my sales person Avery Diaz and the sales manager went out of their way to make up for what happened by providing me with a better model Sonata and saved me some money on my monthly payments on my lease! In my opinion, they do value their customers and I do recommend business with them. More

Our new Santa Fe Purchase Was a great experience, our sales person gave us ideas on what we could Purchase and stay in our budget and get the vehicle we wanted Was a great experience, our sales person gave us ideas on what we could Purchase and stay in our budget and get the vehicle we wanted More

2017 Hyundai Santa Fe lease Could use more finance people than the 2 they have, did have to wait awhile to see someone in the finance dept. As soon as we seen someone, we were in Could use more finance people than the 2 they have, did have to wait awhile to see someone in the finance dept. As soon as we seen someone, we were in and out. More

Less painful than I expected! Maybe the numbers just worked this time or maybe I should give credit where credit is due. I thought the value on my trade in was fair as well as the Maybe the numbers just worked this time or maybe I should give credit where credit is due. I thought the value on my trade in was fair as well as the price on my new pre-owned vehicle. My salesman stayed pretty much in my lane in terms of price range of vehicles I wanted to see. I always asked to see a vehicle that was more the base model to compare and there was no hesitation by the staff to allow me these options. More

Oil change for life My only complaint is that they push a free oil change and wiper blades for as long as you own your car.They dont tell you that you have to spend hundr My only complaint is that they push a free oil change and wiper blades for as long as you own your car.They dont tell you that you have to spend hundreds of dollars on so called maintenance to qualify. More