First Hyundai - Service Center

Service appointment Service was good. I would use them again for service if another major problem arises. They are better than dealer I bought from. Would recommend them Service was good. I would use them again for service if another major problem arises. They are better than dealer I bought from. Would recommend them. More

Customer Service I purchased my 2016 Tucson in December and had a wonderful buying experience. I just took it in for an Oil Change and again I was treated with profes I purchased my 2016 Tucson in December and had a wonderful buying experience. I just took it in for an Oil Change and again I was treated with professionalism and fantastic customer service . Everything I needed to know was fully explained to me in detail and because of this I would recommend First Hyundai to anyone in the market for a new or used vehicle. More

Service 2015 Sante Fe Very satisfied appointment was flawless I would recommend Dealership and service department Jennifer de Freitas and Hanna were great through the whole Very satisfied appointment was flawless I would recommend Dealership and service department Jennifer de Freitas and Hanna were great through the whole process estremly satisfied More

2nd purchase with First Hyundai Came to First Hyundai to have my 2013 Accent serviced, and I walked out with a 2017 Tuscan. My family has expanded since I first bought my Accent 3 ye Came to First Hyundai to have my 2013 Accent serviced, and I walked out with a 2017 Tuscan. My family has expanded since I first bought my Accent 3 years ago, and although the thought of an upgrade has been on my mind I did not think it would be possible with the budget I had set. I was wrong and First Hyundai made my decision making easy, affordable, and completely painless. Thank you John and Anthony. More

Absolute Pros! First Hyundai/Joe Ruggiero has built an organization focused on the customer whether it involves sales or service. I have been a customer going on 10 First Hyundai/Joe Ruggiero has built an organization focused on the customer whether it involves sales or service. I have been a customer going on 10 years now and have always felt as though I mattered and was treated fairly. The staff is professional and enjoy what they do- a great combination. You will not be disappointed ! More

Extremely poor costumer service I would never recommend this dealer to anyone. I would never buy a car from them ever again. Their costumer service is horrible, they don't know how t I would never recommend this dealer to anyone. I would never buy a car from them ever again. Their costumer service is horrible, they don't know how to treat woman and they lie about their warranty extended offers and keep telling you that they are free when is not true.... they don't know how to deescalte a problem because they don't know how to say a simple " Sorry " .. this place has been my worst experience as a costumer in any type of service or business I have ever had to deal with. If you want to save some aggravation in your life DONT BUY A CAR from them ... you can thank me later . More

Service visit Visit to replace tire which had been damaged. Per usual Lisa, my service rep, was very friendly and helpful. Work was done quickly and for a good pric Visit to replace tire which had been damaged. Per usual Lisa, my service rep, was very friendly and helpful. Work was done quickly and for a good price. More

Very good Had to bring my car in to repair my sun roof. Was given a loaner for the day which was extremely helpful seeing that as I in sales and on the road all Had to bring my car in to repair my sun roof. Was given a loaner for the day which was extremely helpful seeing that as I in sales and on the road all day. Brad, was very helpful and accommodating. More

Horrible customer service Customer service is horrendous!! Recently purchased a car from the dealership and on the day of pick up they have curbed the wheels and damaged the ti Customer service is horrendous!! Recently purchased a car from the dealership and on the day of pick up they have curbed the wheels and damaged the tire of the front passenger side. Informed the sales person who got a manager and said they will fix free of chage. We got a written agreement saying they will get a new tire and fix the wheel. Fast forward to a week later I have not heard anything from their service manager so I called to check what the status of my repair was. I got transferred three times before I got answer. Needless to say I was given an attitude before I got my answer. They said they got the tire but need to schedule a day with the wheel. Its been a week and no one called me to give me an update and mind you these guys probably never called the wheel guy. So fast forward a few days later I called again they said drop off the car and it will be fixed monday latest Tuesday . As of now I dropped the car off Sunday night 10-23-2016 and today is 10-25-2016 and my car is still not fixed. Horrible customer service. Please take your business else where or you will be facing the same problem I am. I will be reporting them to the Better Business Bueral as well. Currently contemplating on selling the car back to the dealership and cut my loses More

Horrible customer service,Linda a wise unprofessional lair. Horrible customer service,(Linda customer supervisor a wise Unprofessional deceiving person) she quoted me labor/ parts to fix my AC but my AC still n Horrible customer service,(Linda customer supervisor a wise Unprofessional deceiving person) she quoted me labor/ parts to fix my AC but my AC still not working. I was charged for asking them to install a rear end kit but nothing was done. The technician repaired the heater core but broke my windshield, Totaling a cost over $1,650.00. They hold my truck from 06/22/2016 to 06/30/2016 to do a horrible work I was told it would be a free multi point inspection only, then I was told if I don't do the work I would be charged over $200.00 fee. Katie no experience with customers, she called Linda & Harold to interrogated me for a relationship to one brother who had a bad experience at the same shop. I asked them what is the problem, they said fallowing protocol!!! REALLY Protocol this people are full of lies, greed, deceiving narrow minded? So when I asked her a question about my damage windshield and other charges they did no want to be responsible. the owner Joe seems gentleman, But he has no xxxxx to lead or correct his employees. It was not an apology from any one, no a courtesy gestured. no a thank you, no a welcome back. I will Not refer a friend or family with few of this clown that I had to deal with. No one could answer my question, the managers LINDA, Harold are a JOKE they must be related or very close friend of the owner JOE to keep their job. . More