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Fitzgerald Chevrolet Frederick

Frederick, MD

4.0
535 Reviews
Doing business the FitzWay means constantly creating ways to become better at what we do. There are many ways we’ve implemented the FitzWay philosophy in the conduct of our day-to-day business. We offer a variety of unique consumer oriented programs designed to make car-buying easier and more understandable. A few examples include: *-Our unique way of pricing our vehicles with posted Delivered Prices on every car thus eliminating the hassle and haggle of price negotiating. *-Our exclusive Best Price Guarantee assures customers of the best prices. *-Our Buyer Protection Plan provides customers with regular vehicle preventative maintenance inspections and the added bonus of our Lifetime Loaner Car Program
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114 Baughmans Lane

Frederick, MD

21702

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Showing 535 reviews

July 28, 2020

Excellent service. Pleasant personnel. Informative. Leon Johnson was a sales rep. Was very laid back with no high pressure. Will do business again with him. More

by Mikeandmissy.mb
Recommend Dealer
Yes
Employees Worked With
Leon Johnson
Jul 29, 2020 -

Fitzgerald Chevrolet Frederick responded

Hi, congratulations on your new vehicle! We're pleased to know Leon was able to exceed your expectations and really help you out. If you ever need anything else from us, please feel free to give us a call or stop by. We're always happy to help. Have an awesome day!

July 01, 2020

Jeff Schulte was my sales representative, and he went above and beyond to make sure my purchasing experience went smoothly and expeditiously. He went through all the paperwork for the 2019 Tiguan CPO veh More

by Alan J.
Recommend Dealer
Yes
Employees Worked With
Jeff Schulte, salesperson, Mike Sienkiewicz
May 31, 2020

2015 Honda CRV, EXL, Used car Hi have purchased the used car 2015 Honda CRV, EXL. The overall experience was good. The sale representative Ernest Osei was very nice and Humble. He More

by Balaji
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest Osei
May 28, 2020

I purchased a used Mazda CX-5. I had a pleasurable experience. The staff was helpful and my sales rep Henry didn’t pressure me. I was offered a reasonable price for my trade-in. I highly recommend More

by mikelsey1
Recommend Dealer
Yes
Employees Worked With
Henry Vasquez
May 05, 2020

They stopped responding On April 20, 2020, I initiated contact with Fitzgerald regarding a 2017 Ford Fiesta. Over the next several days, Roy Daves and then (primary contact) More

by hopeful1959
Recommend Dealer
No
Employees Worked With
Roy Daves, Brian Quintanilla
May 20, 2020 -

Fitzgerald Chevrolet Frederick responded

Mr. Minnick, our records indicate multiple attempts were made to reach you and we are disheartened to learn that none were successful. Please accept our sincerest apologies! Since our attempts to communicate with you have not reached you, would you be willing to call Roy Daves, our General Manager’s direct line at 240-629-7350? Hoping to be of service to you soon!

February 17, 2020

Awesome Experiences This is my 3rd vehicle I have purchased from Fitzgerald. I first purchased a 2013 Cadillac ATS. I traded in the Cadillac for a 2017 Equinox and Ma More

by hdmom5077
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Meyers and Alicia Dunn
February 10, 2020

Very helpful and friendly, easy and knows what they are doing. Service was great. Ernest was feast and Jason showed us all the features and was very helpful!! More

by Lisakeefer38
Recommend Dealer
Yes
Employees Worked With
Ernest yeboah
February 05, 2020

Horrible Dealership Service Purchased a vehicle from Fitzgerald a few months ago, and during the purchase stated that the first oil change was free. Take my car in and Mario Mye More

by SaraMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario Meyers
Feb 06, 2020 -

Fitzgerald Chevrolet Frederick responded

Thank you for bringing this to our attention. It is our top priority to speak with you in detail about this experience and find out where any breakdowns in communication may have occurred. Our General Manager, Roy Daves, has attempted to contact you by phone but hasn't been able to reach you. Please return his call at (301) 696-9200 ext. 14097 at your earliest convenience so that we address this with you straight away. We're looking forward to your call.

December 03, 2019

Thank you! Great experience. Pete was very helpful. He answered all our questions and addressed our concerns. Surprised we were able to find a vehicle with the features we were looking for in the mornin More

by Quadmom99
Recommend Dealer
Yes
Employees Worked With
Mike Bennett, Pete Patel
November 16, 2019

Mark was thorough and attentive to all my needs. He listened to what I needed and delivered the exact product. Definitely the best. Thanks Mark. More

by kristelcunningham44
Recommend Dealer
Yes
Employees Worked With
Mark Lawson
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