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Fitzgerald Subaru Rockville
Rockville, MD
151 Reviews
In 1966 Jack Fitzgerald founded Fitzgerald's Colonial Dodge in North Bethesda, Maryland. From the beginning the guiding principle of this new dealership was to provide exceptional value in the most comfortable, customer friendly sales and service environment possible. Today, Fitzgerald Auto Malls represents over twenty brands at nine Auto Mall locations and that same guiding principal continues. That's the FitzWay!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 151 reviews
February 22, 2026
Very nice service department. They actually seem to care unlike Ford who was horrible. Very glad I upgraded to a subaru. They actually seem to care unlike Ford who was horrible. Very glad I upgraded to a subaru. More
by DEBISORDERS
Verified CustomerEmployees Worked With
February 21, 2026
Competent,friendly ,competive professional workforce. The arrangement for receiving customers is time efficient. The waiting area is welcoming. It is a pleasure to visit it The arrangement for receiving customers is time efficient. The waiting area is welcoming. It is a pleasure to visit it More
by THUSAIN2008
Employees Worked With
February 21, 2026
Always pleasant and professional, it is refreshing when people greet you and acknowledge that they remember you people greet you and acknowledge that they remember you More
by LILPEANUT1958
Employees Worked With
February 21, 2026
Matt Clark was terrific! It was easy to discuss my car with him. I requested and he provided a clear prioritized list of maintenance that my car needs with cost estimates. Th It was easy to discuss my car with him. I requested and he provided a clear prioritized list of maintenance that my car needs with cost estimates. That is a great improvement. I've been coming to Fitzgerald Subaru for since I bought the car and I could never get that list before. Just verbal statements that I could not remember or evaluate later. More
by MCNALLY_GRACE
Employees Worked With
Matthew Clark
February 20, 2026
Advertising on mailed offers is false; car wash that is advertised for Sched A service unavailable because broken and no plans to get it fixed; work is incomplete on tires; 2 people not working on each car advertised for Sched A service unavailable because broken and no plans to get it fixed; work is incomplete on tires; 2 people not working on each car to speed up work as previously advised when turn around 1 hr for schedule A service; last time 2.30 hrs… need to tire valves since they are not on rotated tires, to me its incomplete work and now a hassle for me when i pay for service and get less than the minimum; when I brought those up the representative he said there’s nothing he can do, its always this way on Fridays! I have serious concerns and may take my car elsewhere for service! More
by sgpelzer
Employees Worked With
February 20, 2026
Always professional. Great communication. Genuine interest in doing the best possible job in the most effective way possible. No hard sell. Excellent info on options Great communication. Genuine interest in doing the best possible job in the most effective way possible. No hard sell. Excellent info on options for service and replacement equipment. Just a joy to deal with. I would not go anywhere else for service ever!! More
by JOMLAM
February 20, 2026
Took more time than estimated, didn’t fix an issue that was told until after we proved it was a problem, said there were other issues with the car that wasn’t communicated so we as the owner can let them k was told until after we proved it was a problem, said there were other issues with the car that wasn’t communicated so we as the owner can let them know if we want it fixed or leave alone. More
by elizannev
Employees Worked With
