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Fitzgerald Subaru Rockville

Rockville, MD

4.7
475 Reviews
In 1966 Jack Fitzgerald founded Fitzgerald's Colonial Dodge in North Bethesda, Maryland. From the beginning the guiding principle of this new dealership was to provide exceptional value in the most comfortable, customer friendly sales and service environment possible. Today, Fitzgerald Auto Malls represents over twenty brands at nine Auto Mall locations and that same guiding principal continues. That's the FitzWay!
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11407 Rockville Pike

Rockville, MD

20852

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Showing 475 reviews

June 20, 2026

I took my 2025 Forester Hybrid in to Fitzgerald Subaru in Rockville for a recall on the fuel filler cap seal. After replacing the fuel filler cap gasket, they performed a complete walk around to inspect brak More

by frisbeepatricia236
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael Posada
Jun 20, 2026 -

Fitzgerald Subaru Rockville responded

We’re delighted your Subaru Forester Hybrid recall visit went smoothly. Our service team provided video and text updates, performed a full inspection, and demonstrated the back-seat adjustment. Thank you for choosing us for your fourth Forester lease and for trusting our service.

June 19, 2026

I have bought Subarus from Fitzgerald’s since 1995. I have always had the service done at the dealership and have received great service. My current Service Manager, Ismael Posada has been terrifi More

by naborg44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ismael Posada
Jun 19, 2026 -

Fitzgerald Subaru Rockville responded

We’re delighted you’ve trusted us with your Subaru Forester service since 1995. Our service management team, including James, is thrilled to know they’ve provided you with consistent care. We appreciate your ongoing loyalty.

June 19, 2026

This service at 40K was one of the best on my 2017 Crostrek. Matthew was professional and communicated well during process. All suggested repairs etc were listed out with costs in advance. I had thoug More

by dunnebock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew.
Jun 22, 2026 -

Fitzgerald Subaru Rockville responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fitzgerald Subaru Rockville!

June 19, 2026

From beginning to end, coordinating with Ismael Posada, and receiving the diagnostics, estimates, and updates on the work, make it a pleasure. Much appreciated. More

by TED.KALICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ismael Posada
Jun 19, 2026 -

Fitzgerald Subaru Rockville responded

It’s great to hear that the diagnostics, estimates, and updates for your Subaru Forester service made the process clear and smooth. James and our team are pleased that coordinating with us was a pleasure.

June 19, 2026

James and the team did an outstanding job. The car came back clean and running great. More

by ESTHOMPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2026 -

Fitzgerald Subaru Rockville responded

Thanks for highlighting James’ effort and the team’s work. We’re glad your Subaru was spotless and performing well. We appreciate you taking time to share this feedback.

June 19, 2026

Matthew was great and took care of me very well. I was worried about a noise that my Forester had suddenly started making and he had the car checked out thoroughly. I am always happy when I bring More

by MICHIE.HUNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew. 5 stars
Jun 19, 2026 -

Fitzgerald Subaru Rockville responded

Thank you for the five-star rating. We’re pleased our advisor’s thorough inspection eased your mind about the noise in your Subaru Forester. We look forward to your next service visit.

June 19, 2026

Staff were very patient, and they can understood what I needed. They did a great job . More

by jinxiama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 19, 2026 -

Fitzgerald Subaru Rockville responded

We’re pleased our team was patient and took the time to understand your needs. Thank you for trusting us with service on your Subaru. We look forward to assisting you again.

June 18, 2026

Fitzgerald Subaru Rockville provides consistent and professional service, and I don't hesitate to return there time and again to have them help look after my Impreza. Thanks! More

by LINDABROWN1
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
My service advisor Ismael -- 5 stars
Jun 18, 2026 -

Fitzgerald Subaru Rockville responded

Thank you for trusting us with your Subaru Impreza service. We’re glad our consistent, professional approach keeps you coming back. We appreciate having you back each time.

June 18, 2026

Everything about this periodic service was handled most efficiently and professional. James was espeically personable. More

by RAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2026 -

Fitzgerald Subaru Rockville responded

We’re glad your Subaru received efficient and professional care during its periodic service. It’s wonderful that James’ personable approach made your visit positive. Thank you for choosing us, and we look forward to assisting you again.

June 17, 2026

From the time I arrived to the time I left I was time I left I was treated with kindness and respect. I sincerely appreciate the attitude of the staff and the expertise of the service department. I will be More

by Rhonda Coleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2026 -

Fitzgerald Subaru Rockville responded

We appreciate you sharing your experience after servicing your Subaru Forester. Our team takes pride in treating each guest with kindness and respect, and we’re glad our technicians’ expertise met your needs. We look forward to welcoming you back for your next service.

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