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Fitzgerald Subaru Rockville

Rockville, MD

Overview
Employees
Reviews
Vehicles
4.7
430 Reviews
In 1966 Jack Fitzgerald founded Fitzgerald's Colonial Dodge in North Bethesda, Maryland. From the beginning the guiding principle of this new dealership was to provide exceptional value in the most comfortable, customer friendly sales and service environment possible. Today, Fitzgerald Auto Malls represents over twenty brands at nine Auto Mall locations and that same guiding principal continues. That's the FitzWay!
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11407 Rockville Pike

Rockville, MD

20852

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Showing 430 reviews

May 31, 2026

Professional, explained things clearly, kept me updated while my car was being worked on. A pleasure! More

by hcurtis2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Clark
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May 31, 2026 -

Fitzgerald Subaru Rockville responded

Thank you for acknowledging our clear communication and updates during your Subaru Ascent service. We’re glad the visit was smooth and informative. If there’s anything else we can assist with, please let us know.

May 31, 2026

This is an extremely professional dealership. Staff is well-trained, helpful, and courteous. Convenient location , too. More

by MDALHEIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2026 -

Fitzgerald Subaru Rockville responded

It’s fantastic to hear your Subaru Crosstrek service visit was smooth and our team provided courteous, helpful support. Our staff takes pride in delivering professional assistance. We’re also glad our location was convenient for you.

May 31, 2026

I was greeted promptly and courteously. My service took an adequate and relatively short amount of time. I am very pleased as usual. More

by jcsnoops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know
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May 31, 2026 -

Fitzgerald Subaru Rockville responded

Thank you for sharing your experience with our service team. We are pleased we could greet you promptly and complete your Subaru service efficiently. Your continued satisfaction means a lot to us.

May 30, 2026

Always professional, courteous, and informative representatives. Video from mechanic showing the work and any issues was very informative. More

by LEILA.BEKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2026 -

Fitzgerald Subaru Rockville responded

We’re glad our team’s professionalism and courtesy stood out during your visit. It’s great to hear the mechanic’s video updates helped you understand the work on your Subaru Outback. We look forward to assisting you with any future service needs.

May 30, 2026

All is well thank you I will be back for further service needs on my blue Subaru 2019 More

by GMPOKOLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2026 -

Fitzgerald Subaru Rockville responded

Thank you for sharing your positive experience with service on your blue Subaru Forester. It’s great to know everything went smoothly, and we look forward to caring for your 2019 again in the future. James appreciates your trust and is here whenever you need us.

May 30, 2026

The service was good and quick. . I appreciated the Lyft ride to and from home. More

by eltonmcintosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2026 -

Fitzgerald Subaru Rockville responded

Thank you for sharing your experience. We’re glad your Subaru Outback service was efficient and that the Lyft rides made everything more convenient. We look forward to assisting you again.

May 29, 2026

Great job in getting my car serviced and keeping me informed.You do your best to make sure the waiting are is clean and well stocked. More

by strickdk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2026 -

Fitzgerald Subaru Rockville responded

Thank you for the five-star rating and for trusting us with your Subaru Outback service. We’re glad our updates kept you in the loop and that you found the waiting area clean and well stocked. We look forward to helping you again.

May 29, 2026

Always trust Fitz Subaru Service Dept to shoot straight. I came in for Schedule A service and while they informed me of some additional options and recommendations, there was no hard sell. Just a good discu More

by mlevinesq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in Service
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May 29, 2026 -

Fitzgerald Subaru Rockville responded

Thank you for trusting us with your Subaru’s Schedule A service. We’re pleased to hear our team provided clear explanations without pressure, and we appreciate that you found the recommendations helpful. We look forward to welcoming you back.

May 28, 2026

Courteous and efficient service with regular updates from the service agent. Vehicle delivered in time promised. More

by DEBBYORSINI7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amadeo
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May 28, 2026 -

Fitzgerald Subaru Rockville responded

Thank you for noting the courteous, efficient service and the regular updates you received. We’re glad your Subaru Crosstrek was ready right when promised. We look forward to assisting you again.

May 26, 2026

Thank you to Nate for taking such great care of us. Always a pleasure to come to Fitzgerald for our Subarus. More

by denise.moak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathanial was exceptional
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May 26, 2026 -

Fitzgerald Subaru Rockville responded

We appreciate you trusting us with your Subaru Forester. It’s always a pleasure serving you, and James is delighted to know you’re happy with our care. We look forward to your next visit.

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