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Fitzgerald Subaru Rockville
Rockville, MD
521 Reviews
In 1966 Jack Fitzgerald founded Fitzgerald's Colonial Dodge in North Bethesda, Maryland. From the beginning the guiding principle of this new dealership was to provide exceptional value in the most comfortable, customer friendly sales and service environment possible. Today, Fitzgerald Auto Malls represents over twenty brands at nine Auto Mall locations and that same guiding principal continues. That's the FitzWay!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 521 reviews
July 09, 2026
Professional, friendly, helpful and solved my problem that I had on my new Subaru Outback that I had on my new Subaru Outback More
by lisameisantsai
Verified CustomerEmployees Worked With
July 09, 2026
We have been so happy with the Subaru and the quality of service received at Fitzgerald Subaru Rockville ! They are so helpful and informative about keeping our investment in great condition! service received at Fitzgerald Subaru Rockville ! They are so helpful and informative about keeping our investment in great condition! More
by rmleadbeater
July 09, 2026
I appreciate that there is not a hard sell Here - options are explained with prices and we can choose and prioritize service. I also love the waiting area with drinks and snacks including fresh fruit options are explained with prices and we can choose and prioritize service. I also love the waiting area with drinks and snacks including fresh fruit. Amadeo is the best ! More
by sturmanshell
Employees Worked With
July 09, 2026
Very good service. Matthew Clark gets five stars! And kudos to the people back in the shop who are doing the actual work on the car! Matthew Clark gets five stars! And kudos to the people back in the shop who are doing the actual work on the car! More
by DERRYALLEN
Employees Worked With
Matthew Clark - five stars!
July 08, 2026
Once again, the service was excellent. I appreciated the video report as well as the detailed explanation and estimate of what was needed. My service advisor, Matthew Clark, was exceptiona I appreciated the video report as well as the detailed explanation and estimate of what was needed. My service advisor, Matthew Clark, was exceptional. He is professional, responsive, helpful, and nice. Everyone I interacted with was good. More
by jlpesanelli
Employees Worked With
Matthew Clark
July 08, 2026
Excellent customer service! The staff was friendly, professional, and genuinely cared about making sure I had a great experience. They answered all my questions, were very atten The staff was friendly, professional, and genuinely cared about making sure I had a great experience. They answered all my questions, were very attentive, and went above and beyond to help. I truly appreciate their kindness and would definitely recommend them. More
by Isidro Orellana
Employees Worked With
Matthew Clark Amadeo Sanchez
July 06, 2026
I owned two low mileage 2005 Buicks and my dealer for over 30 years was Fitzgerald GMC on Nicholson. When they closed I transferred to the Hyubdai/Subaru dealer on Rockville Pike. This was my first visit over 30 years was Fitzgerald GMC on Nicholson. When they closed I transferred to the Hyubdai/Subaru dealer on Rockville Pike. This was my first visit to the new dealer and it was a very difficult transition for me. Fortunately, there were some very nice people who helped me and showed me around. Nick who checked in my cars for routine service/maintenance, Brian Wilson and Cristin Simons, Service Advisors; John Fetty, Sang Amereihn, and Sarah Bennani in sales; and Frank Canozo in Finance. They were all helpful, friendly, professional, respectful and knowledgeable. After having the two cars serviced, I decided to trade in both cars because it was getting harder to get parts for them and I bought a new Hyundai from the showroom floor. Sarah was the one who helped me through the process the most. Her customer service was outstanding and she went above and beyond. She went through all the features of the new car with me, answered all my questions and helped me set up BlueLink, etc., She helped me transfer all my belongings, in the rain, from my two cars to the new car and followed up several times by phone to see how I liked the new car and ask if I had any questions. She made everything easier for me. I look forward to a long relationship with Fitzgerald Hyundai/Subaru in Rockville. More
by osage2
Employees Worked With
Nick who checked my cars in for service, Brian Wilson, Service Advisor; Cristin Simons, Service Advisor; John Fetty, Sang, and Sarah Bennai in sales; and Frank in Finance.
July 04, 2026
Everybody at Rockville Subaru is great- they are professional, respectful and eager to solve the issue at hand. There hasn't been a visit in 20years that I have been disappointed by their service o professional, respectful and eager to solve the issue at hand. There hasn't been a visit in 20years that I have been disappointed by their service or personal. More
by angiekhan1
