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Fitzgerald Subaru Rockville

Rockville, MD

Overview
Employees
Reviews
Vehicles
4.7
521 Reviews
In 1966 Jack Fitzgerald founded Fitzgerald's Colonial Dodge in North Bethesda, Maryland. From the beginning the guiding principle of this new dealership was to provide exceptional value in the most comfortable, customer friendly sales and service environment possible. Today, Fitzgerald Auto Malls represents over twenty brands at nine Auto Mall locations and that same guiding principal continues. That's the FitzWay!
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11407 Rockville Pike

Rockville, MD

20852

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Showing 521 reviews

July 04, 2026

Great people to do business with - always professional but not stuffy! Very good about following up on texts. More

by EQUINN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathanael Kamara
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Jul 04, 2026 -

Fitzgerald Subaru Rockville responded

We appreciate the five-star rating. We’re glad our team’s friendly professionalism and prompt text follow-ups made your Subaru Forester service smooth. We look forward to helping you again.

July 03, 2026

Service and technical personnel are consistently superlative. They diagnosed the problem swiftly and addressed the problem efficiently. Along the way they made sure to keep me informed. More

by K509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2026 -

Fitzgerald Subaru Rockville responded

We’re glad our service and technical team diagnosed your Subaru so quickly and kept you informed every step of the way. We look forward to assisting you again.

July 03, 2026

The dealer's staff and mechanics have done fantastic job, everything was done on time as promised and reliably. Regards, Vladimir Crk More

by vladimir.crk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthey Clark was very professional.
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Jul 03, 2026 -

Fitzgerald Subaru Rockville responded

It’s great to hear James and our technicians completed service on your Subaru Forester promptly and reliably. Thank you for sharing your experience and we look forward to helping you again.

July 03, 2026

Day was very busy with many cars brought in. I just needed an oil change and checkup. Was told it could be 3 1/2 hours. Chose to stay. Took 3 hours but wanted to get it over with. 23 forste More

by drudy20492
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis in service
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Jul 05, 2026 -

Fitzgerald Subaru Rockville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fitzgerald Subaru Rockville.

July 03, 2026

Very professional and friendly service. Appreciate them for their willingness to listen and not try to sell you any unnecessary services. They make you fill as family. More

by spetradakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Clark
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Jul 03, 2026 -

Fitzgerald Subaru Rockville responded

It’s wonderful to know you felt welcome and that our team provided professional, friendly care for your Subaru Outback. We appreciate your recognition of our clear recommendations and honest service approach. Treating you like family is exactly the kind of experience we hope every guest has.

July 03, 2026

Great on-time service. I was kept appraised of what was recommended with a video examination of the car by the mechanic. I have great confidence in both their service and More

by slgod32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2026 -

Fitzgerald Subaru Rockville responded

Delighted to know our team delivered on-time service for your Subaru Crosstrek. It’s great the video inspection clarified recommendations and gave you confidence in our work. James and the service technicians appreciate your trust and look forward to supporting you again.

July 02, 2026

I want to thank Nate Kamara for the outstanding support regarding our Subaru Outback. He was extremely professional and helpful in trying to figure out the problem with the car, particularly treating our More

by michaelian520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Kamara
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Jul 02, 2026 -

Fitzgerald Subaru Rockville responded

We’re glad our team provided professional support and helped diagnose the issue with your Subaru Outback. It’s rewarding to hear your son felt respected throughout the process. Thank you for sharing your experience, and we look forward to assisting you again.

July 02, 2026

Service is great! Ismael always takes good care of me. He and his guys are always clear about what repairs are needed and which ones can wait. I love the Lyft servic More

by MARK_CARUSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael in the service department. Johnny F. in sales is good too. I think I am getting the run around from Tristan in finance.
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Jul 05, 2026 -

Fitzgerald Subaru Rockville responded

Mark, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Jul 05, 2026 -

Fitzgerald Subaru Rockville responded

Mark, Thanks for sharing about your experience with Fitzgerald Subaru Rockville. Ismael, Johnny, and our team appreciate your business and hope to see you again soon!

July 02, 2026

Quick and fast. The service advisor was great.. I love working with Matthew. He is an asset to Fitzgerald. More

by pittmonl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2026 -

Fitzgerald Subaru Rockville responded

It’s great to hear our quick service on your Subaru Solterra met your expectations. James and our team are delighted you had a positive experience with the service advisor. We look forward to assisting you again.

June 30, 2026

Great service. Very quick and they keep you informed via text and video. Will come back again. More

by nuyorkaos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Clark and Lester Abel
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Jun 30, 2026 -

Fitzgerald Subaru Rockville responded

We’re pleased our service team was able to complete your Subaru WRX work quickly while keeping you updated with texts and videos. It means a lot to hear this positive feedback. We look forward to welcoming you back for your next service.

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