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Fitzgerald Subaru Rockville

Rockville, MD

4.7
521 Reviews
In 1966 Jack Fitzgerald founded Fitzgerald's Colonial Dodge in North Bethesda, Maryland. From the beginning the guiding principle of this new dealership was to provide exceptional value in the most comfortable, customer friendly sales and service environment possible. Today, Fitzgerald Auto Malls represents over twenty brands at nine Auto Mall locations and that same guiding principal continues. That's the FitzWay!
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11407 Rockville Pike

Rockville, MD

20852

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Showing 521 reviews

June 27, 2026

Everyone was kind, professional, and the work was done on time without surprises, which was very much appreciated. More

by crvickery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2026 -

Fitzgerald Subaru Rockville responded

Reading that our team treated you kindly and professionally and finished your Subaru Crosstrek service on time without any surprises truly brightens our day. Thank you for trusting us and sharing how much you appreciate that peace of mind.

June 27, 2026

The service for my leased Crosstrek was most satisfaction. The car drives better and is more comfortable. More

by jpowers01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2026 -

Fitzgerald Subaru Rockville responded

It’s wonderful to know the service on your Subaru Crosstrek enhanced its drivability and comfort. Please let us know if we can assist again to keep you enjoying every journey.

June 27, 2026

Quick service and helpful advisor, Matthew Clark, answered all of my questions and delivered quality service More

by NLEVY92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Clark
Jun 27, 2026 -

Fitzgerald Subaru Rockville responded

Thank you for noting our quick turnaround and thorough answers during your Subaru Outback service. We’re glad the work met your expectations for quality. We look forward to keeping your Outback running smoothly.

June 26, 2026

Tye service is excellent a thorough check of the car and I am kept well informed throughout. More

by njmarks1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2026 -

Fitzgerald Subaru Rockville responded

Thank you for sharing that our service team performed a thorough inspection and kept you informed during your Subaru maintenance. We look forward to assisting you again with any future needs.

June 26, 2026

all good - friendly and fast. The video explanation was unintelligible, so there is room for improvementf More

by TINAECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael
Jun 28, 2026 -

Fitzgerald Subaru Rockville responded

Thank you for choosing Fitzgerald Subaru Rockville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 26, 2026

Service was very prompt, my questions were answered, and the car was ready in less time than expected! More

by msamackay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2026 -

Fitzgerald Subaru Rockville responded

Thank you for sharing your experience. We’re glad our team answered your questions and returned your Subaru ahead of schedule. We look forward to serving you again.

June 25, 2026

Service is always courteous and friendly. I've never had to wait long at all. Matthew Clark is incredibly knowledgeable, thorough, and explains what my car needs, what it will cost, and what, More

by EUNICE.GREER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Clark
Jun 25, 2026 -

Fitzgerald Subaru Rockville responded

Thank you for highlighting the courteous service and minimal wait times during your Subaru visits. We’re glad our team provided clear explanations of needed work, costs, and options while promptly addressing your calls.

June 23, 2026

They were very kind. They asked before making any decisions and I truly appreciated that! More

by emma.washo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2026 -

Fitzgerald Subaru Rockville responded

James and the team appreciate you noticing the caring way they confirmed each step before proceeding. Thank you for trusting us with your Subaru Crosstrek service.

June 23, 2026

Very helpful showing me a video of my car and what it needs. I also like the drop off and pick up lift service and keeping me informed via text. More

by CKOLLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Jun 23, 2026 -

Fitzgerald Subaru Rockville responded

It’s wonderful to hear the video walkthrough clarified your Crosstrek’s needs. We’re pleased the drop-off and lift pick-up service plus text updates kept everything convenient. Thank you for the 5-star review and we look forward to assisting you again.

June 22, 2026

Fitzgerald Subaru of Rockville is overall a good place to get your car serviced. They are fairly quick and communicate well. The prices are a bit high but that is to be expected from a dealership. The work d More

by Zsolt7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2026 -

Fitzgerald Subaru Rockville responded

We are so glad that we had the opportunity to work with you, and that our team could make this a good experience. We look forward to continuing to serve you in the future!

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