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Fitzgerald Subaru Rockville

Rockville, MD

Overview
Employees
Reviews
Vehicles
4.7
454 Reviews
In 1966 Jack Fitzgerald founded Fitzgerald's Colonial Dodge in North Bethesda, Maryland. From the beginning the guiding principle of this new dealership was to provide exceptional value in the most comfortable, customer friendly sales and service environment possible. Today, Fitzgerald Auto Malls represents over twenty brands at nine Auto Mall locations and that same guiding principal continues. That's the FitzWay!
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11407 Rockville Pike

Rockville, MD

20852

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Showing 454 reviews

May 23, 2026

I’m very happy with the service with the customer service team are very helpful and nice More

by ROSAAMINTA1616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Flor Morales
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2026 -

Fitzgerald Subaru Rockville responded

We’re delighted to know our customer service team took great care of you during your Subaru Ascent service. Thank you for choosing us, and we look forward to helping you again.

May 23, 2026

I am happy with this dealership. That is why I have bought so many Forresters from Fitzegerald. SERVICES are good & Fast. Happy workers ! More

by JOHN.S.SWIATOCHA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
James Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2026 -

Fitzgerald Subaru Rockville responded

Thank you for trusting our team with another Subaru Forester. We’re glad the service was fast and our staff kept you happy. We look forward to helping you again soon.

May 22, 2026

Matt Clark was incredibly helpful and explained everything to me very thoroughly. Service was prompt and efficient. More

by annecollins114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Clark
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May 22, 2026 -

Fitzgerald Subaru Rockville responded

Thank you for your kind feedback. We’re glad our team provided clear explanations and prompt service on your Subaru Forester. Feel free to reach out if you need anything else.

May 22, 2026

Kevin Mendoza is a terrific service advisor! He’s smart, informative, knows his stuff! And cordial. Don’t lose him! More

by hlgrossinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Mendoza
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May 22, 2026 -

Fitzgerald Subaru Rockville responded

It’s wonderful to hear you found our service advisor knowledgeable and cordial during your Subaru Forester visit. Thank you for sharing your positive experience. We look forward to assisting you again.

May 21, 2026

Quick, efficient and friendly service. Wait time was small with comfortable place to hang out. More

by prenzullo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ismael
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May 21, 2026 -

Fitzgerald Subaru Rockville responded

We’re pleased you found our service quick and friendly and appreciated the short wait. It’s great to hear the waiting area felt comfortable. Thank you for trusting us with your Subaru.

May 20, 2026

Great service. Courteous and knowledgeable staff. Service performed in a timely manner. Word limits on a review are absurd. More

by david.menotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deo Sanchez
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May 20, 2026 -

Fitzgerald Subaru Rockville responded

It’s great to hear our team provided courteous and knowledgeable assistance and completed service on your Subaru Outback promptly. Thanks for sharing your feedback, and we look forward to assisting you again.

May 20, 2026

Fantastic customer service . Will return and recommend to others … friendly and knowledgeable… great job by all More

by hsteinman
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Justin Liverpool (5 stars)
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May 20, 2026 -

Fitzgerald Subaru Rockville responded

Thank you for recognizing our friendly and knowledgeable team during your Subaru Crosstrek service. We’re delighted you plan to return and recommend us to others. We look forward to assisting you again.

May 20, 2026

Staff are always great here. Worked with Matthew Clark this time and he was exceptionally professional, polite, and responsive. Service was thorough and performed in a reasonable More

by jlpesanelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Clark
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May 20, 2026 -

Fitzgerald Subaru Rockville responded

Thank you for sharing your experience and trusting us with your Subaru Crosstrek. We’re pleased our team provided polite, responsive service that was thorough and finished in a reasonable timeframe. We look forward to assisting you again down the road.

May 20, 2026

Service staff, especially Ismael, a Service Manager, have provided me with excellent service over the years. As a single female in her mid-seventies, I feel the respect I am paid exceptional. All work requ More

by JMAHER4691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael
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May 20, 2026 -

Fitzgerald Subaru Rockville responded

Thank you for trusting our team with your Subaru Outback over the years. We’re delighted our service manager and staff treated you with respect and provided clear, understandable explanations for every repair. We look forward to assisting you again whenever you need us.

May 20, 2026

The reprensentative was professional, very courteous, and efficient. I was able to wait and in about 30 minutes, it was complete. More

by tdavisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2026 -

Fitzgerald Subaru Rockville responded

We’re glad James provided professional, courteous, and efficient care. Completing your Subaru Forester Hybrid service in about 30 minutes highlights our team’s focus on prompt service. Thank you for choosing us for your maintenance needs.

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