Fitzgerald Subaru Rockville

I would give Fitzgerald Subaru 5-star rating across the board, because their service is friendly, knowledgeable, and efficient. I bought my used Subaru there and was very happy with the sales experience, a board, because their service is friendly, knowledgeable, and efficient. I bought my used Subaru there and was very happy with the sales experience, as well. And now I have brought it in a couple of times for service and have only had good experiences. Martin Pierre-Canel has been my primary point of contact, and he was very friendly and helpful. I will definitely keep returning to Fitzgerald Subaru for service and future purchases. More

Made an online appointment. Arrived earlier and was taken care of right away. Friendly staff, good work and short waiting time and they offer CAPPUCINO. Love it! care of right away. Friendly staff, good work and short waiting time and they offer CAPPUCINO. Love it! More

I visited this dealership on 3 different occasions for over 2 hours at a time, dealing specifically with tom redlack. Not only is he knowledgable about Subarus, he is a car enthusiast himself. Conversing over 2 hours at a time, dealing specifically with tom redlack. Not only is he knowledgable about Subarus, he is a car enthusiast himself. Conversing with a knowledgable sales person really helped me make my decisions on what Subaru to buy. I've dealt with over dozen dealerships throughout the course of my car purchasing experiences, and this man is not your "run of the mill" car salesman. He is able to answer in depth questions regarding the functional operability of the car from day to day commuting, to symmetrical AWD operations in extreme weather conditions. Tom was supposed to be off at 2100 hours on the night i purchased by 2014 subaru legacy. My last official handshake was at approximately 2220 hours right before i drove off the lot. Tom spent the extra hour and twenty minutes ensuring i understood all the capabilities that my 2014 legacy had to offer. The experience was quite enjoyable. Gregg, the sales manager gave me quite a decent price on my trade in, and was more than happy to cooperate with my bank (NFCU). Sales prices beat USAA car buying service price by hundreds of dollars. This IS the dealership you want to deal with, Tom IS the guy you need to talk to. More

We came in to look at and test drive a new car. We had our 2.5 year old twins with us and everyone was patient and accommodating. We drove off the lot in a new car that day and are so grateful of the way our 2.5 year old twins with us and everyone was patient and accommodating. We drove off the lot in a new car that day and are so grateful of the way we were treated. Chris was fantastic, and James was great too, as he assisted. More

Mr. Sinkovic extended himself well beyond the minimum in behalf both review and examination of new models and selectio of a recently manufactured used vehicle. He exhibited exceptional flexibility in arrang behalf both review and examination of new models and selectio of a recently manufactured used vehicle. He exhibited exceptional flexibility in arranging for purchase and preparation of the vehicle and accommodated the purchase of atrade-in as well. More

Service staff berated me for scheduling my service too late (430pm) even though they are open until 7pm and it took less than 1 hour. I told them that I could come back another day but he said it was fine late (430pm) even though they are open until 7pm and it took less than 1 hour. I told them that I could come back another day but he said it was fine and insinuated that the crew would rush through my service and not do a good job. I will never be taking my Subaru here for servicing again. More

This was by far the best experience I've had purchasing a vehicle. A true no-haggle dealership with great prices. My experience with Tom Redlack was excellent. He was very up front about the purchasing a vehicle. A true no-haggle dealership with great prices. My experience with Tom Redlack was excellent. He was very up front about the price and options, and very thourough explaining all of the car's features. If you're in the market for a Subaru, I would highly reccomend calling Tom and making an appoitment. More