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Five Star Chevrolet

Carrollton, TX

4.9
1,577 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,577 reviews

July 30, 2026

Five Star Chevy and Lloyd Facen are the absolute best! They make it feel like home in the process is so simple. I would recommend all friends and family to Lloyd in Five Star Chevy. He is trustworthy hone More

by Jen Trout
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lindsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2026 -

Five Star Chevrolet responded

Wow, thank you for such fantastic feedback, Jen! We are delighted to hear that Lloyd and Gary took such great care of you. Making the buying process simple and stress-free is always our main goal. Welcome to the Five Star Chevrolet family, and thank you for recommending our dealership. Our team welcomes your new vehicle questions at 972-389-6700. Enjoy your ride! Best regards, William Mills, General Manager

July 22, 2026

All I want to say, is that Mr. JR Lopez, went above and beyond to help me, and gave me a 5 Stars service, hats off to him!! Great service, great communication, and great dealership More

by saplasrob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.R. Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2026 -

Five Star Chevrolet responded

We can't thank you enough for the fantastic review, saplasrob! Providing great communication and an outstanding dealership experience is what we're all about at Five Star Chevrolet. We're so glad JR Lopez took such great care of you in our service center. We appreciate your business and hope to hear from you soon at 972-389-6700. Drive safely and thanks again, Eddie Campbell, Service Director

July 21, 2026

I made it there for my appointment I was greeted on arrival and he was very polite and was taken to the waiting room and there was coffee, and snacks. Then when my truck was ready the gentleman came an More

by kevin196woods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.R. Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2026 -

Five Star Chevrolet responded

Kevin, Thank you for taking the time to share your experience! We pride ourselves on creating a comfortable, welcoming environment and delivering dedicated service at Five Star Chevrolet. We appreciate your trust in our team and look forward to your next visit . Reach J.R. and our techs at 972-389-6700 for vehicle advice any time. Best regards, Eddie Campbell, Service Director

July 17, 2026

We had a very straightforward and amazing car buying experience as first time buyers! All questions/inquiries were handled with respect. Our time was not wasted one bit and we were treated so well and l More

by Kalexandrac0917
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2026 -

Five Star Chevrolet responded

Kalexandrac0917, There is nothing we love more than helping first-time buyers leave with a huge smile and a fantastic new ride. Thank you for highlighting the Five Star Chevrolet team's respect for your time and questions. We want to help you fully enjoy your vehicle, please stay in touch at 972-389-6700. Congratulations! Best regards, William Mills, General Manager

July 08, 2026

From the moment I stepped in I was to made to feel like family. No haggling on price, straight forward communication. Jovonte listened to what I wanted and found my dream truck!! A huge thank you to Jovon More

by Amanda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Ernst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jovonte Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lindsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Simpson
Jul 09, 2026 -

Five Star Chevrolet responded

Amanda, We absolutely love hearing that you felt right at home at Five Star Chevrolet. Providing straightforward communication and a completely transparent environment is exactly how we believe the buying experience should be. Jovonte truly has a gift for listening to his customers, and we couldn’t be happier that he tracked down your dream truck! We will make sure Jovonte, David, Andres, and Gary all see your generous recommendation. Thank you so much for your business and please stay in touch at 972-389-6700. Congratulations and enjoy every single mile in your new Chevy truck! Best regards, William Mills, General Manager

July 03, 2026

We had a very straightforward and wonderful car buying experience. All questions/inquiries were handled with respect. Our time was not wasted and we were treated so well! More

by christine.alejandro79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2026 -

Five Star Chevrolet responded

Christine, Thank you so much for taking the time to share your experience! We are thrilled to hear that your car-buying journey was straightforward and enjoyable. We know your time is valuable, so making sure it is respected and that you are treated well is always our top priority. Thank you for choosing Five Star Chevrolet, and we want to hear from you again at 972-389-6700. Let us know how we can help you enjoy your purchase. Congratulations! Best regards, William Mills, General Manager

July 02, 2026

Very nice place! So sweet and kind! He give the best deal for us and is very patient to find the car we want! Such a great salesman! Definitely Go for him! More

by Ruoxuan Ding
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Faulkner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lindsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hossein Maleki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2026 -

Five Star Chevrolet responded

Ruoxuan, Thank you for the glowing recommendation for Lloyd and the team at Five Star Chevrolet. We want to make certain you fully enjoy your new Chevy, Reach Lloyd or me at 972-389-6700. We would love nothing more than to work with you again down the road. Congratulations and thanks again! Best regards, William Mills, General Manager

July 01, 2026

If you are considering buying a car I cannot recommend Lloyd enough! I was in a really tough spot with my car and had been searching for a new one for nearly two months before meeting Lloyd and I thank th More

by Clairefuller28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2026 -

Five Star Chevrolet responded

Claire, Thank you so much for sharing your story! We understand that buying a vehicle can feel overwhelming, especially when you're in a tough situation, but Lloyd is fantastic at making sure our guests feel genuinely heard and cared for. Knowing you left happy after a long two-month search is the best news we could receive. We truly appreciate your buiness at Five Star Chevrolet and look forward to helping you with future vehicle needs. Please stay in touch at 972-389-6700. Best regards, William Mills, General Manager

July 01, 2026

5 PLUS or more stars Pricing -- excellent and affordable Work --- amazing My Suburban is at 99000 miles and runs as good as new -- I only take my 2017 Blk Betty to Chevy service centers More

by melymartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2026 -

Five Star Chevrolet responded

Melymartin, Thank you so much for this amazing review and the "5 PLUS" stars! We love hearing that your Suburban is running like a dream at 99,000 miles. Amanda is an incredible advisor, and we are so grateful to have her kindness and dedication to our customers on display every day. Thank you for choosing Five Star Chevrolet over the rest, and for noticing the heart and care our team puts into our work. Safe travels, and we'll see you and Blk Betty at your next service! Reach us at 972-389-6700. Take care, Eddie Campbell, Service Director

June 29, 2026

Once again Five Star Chevrolet came through on my Corvette. When I had my C7 Five Star worked there magic and got my dream car back on the pavement. Now, with my C8 they did it again got me back on t More

by CC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2026 -

Five Star Chevrolet responded

CC, Thank you so much for the awesome 5-star review! We are absolutely honored that you trust us to keep both your C7 and now your incredible C8 running at its absolute best. Amanda is definitely an asset to our team, and we will be sure to pass along your high praise to her. Thank you for your continued loyalty to Five Star Chevrolet—and please reach us at 972-389-6700 for vehicle advice any time. Safe travels, Eddie Campbell, Service Director

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