Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Five Star Chevrolet
Carrollton, TX
1,458 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,458 reviews
January 30, 2020
I received the best customer service from 5star Chevy. Alicia and the entire team were friendly and attentive. Alicia went above and beyond! Thank you Alicia and the entire team were friendly and attentive. Alicia went above and beyond! Thank you More
by Randileigh83
Employees Worked With
Michael Leatherwood, Alicia Waddell
January 30, 2020
Best service ever. Jonathan was extremely professional and kind. He explained what they were going to do and I was done in less than an hour. I do wish the car wash had been working. and kind. He explained what they were going to do and I was done in less than an hour. I do wish the car wash had been working. More
by tlfitz
Employees Worked With
Michael Leatherwood, Jonathan Torres
January 29, 2020
I went to Five Star Chevy for an alignment and to have the tires replaced on my Tahoe. The price was good, the work was done correctly, and the vehicle was ready when promised!!! the tires replaced on my Tahoe. The price was good, the work was done correctly, and the vehicle was ready when promised!!! More
by M Grier
January 28, 2020
Wow the Team Work was amazing,From the Specialist Dexter Kellough to the finance department to mr Leatherwood.Hope I’m pronouncing his name correctly cause he spent more time making sure I understood the t Kellough to the finance department to mr Leatherwood.Hope I’m pronouncing his name correctly cause he spent more time making sure I understood the truck I was purchasing from front to back ,there was never that feeling of well you bought the car now get gone More
by Chris.mayfield
Employees Worked With
Finance Department , Dexter Kellough, Michael Leatherwood
January 23, 2020
Great service!!! Have taken care of my concerns and issues timely! Won’t go any where else. Great people and service at Five Star Chevrolet. issues timely! Won’t go any where else. Great people and service at Five Star Chevrolet. More
by Pattyfannin
Employees Worked With
January 23, 2020
Wonderful service! Amanda was a pleasure to work with. Service done in a very timely manner. The waiting area was nice with water and coffee. Service done in a very timely manner. The waiting area was nice with water and coffee. More
by Danabmize
Employees Worked With
January 22, 2020
Amanda was amazing. She set up my appointment, took care of transportation back to work for me and communicated the recall repair completely. Thank you of transportation back to work for me and communicated the recall repair completely. Thank you More
by Jwarren
Employees Worked With
January 20, 2020
Everyone we encountered from the moment we walked through the door and in every department from sales to management made this car buying experience our easiest and most pleasant yet. the door and in every department from sales to management made this car buying experience our easiest and most pleasant yet. More
by Jordan Ox
Employees Worked With
Michael Leatherwood, Jason Volk, Joe Marchbanks
January 19, 2020
Excellent customer service from Dexter and Yulian. No nonsense, honest gentlemen who are gracious and kind. I’ll be purchasing my next vehicle with them. They are a class act! nonsense, honest gentlemen who are gracious and kind. I’ll be purchasing my next vehicle with them. They are a class act! More
by jshippy43
Employees Worked With
Dexter Kellough, Yulian Equihua
January 14, 2020
This is the second time we’ve bought a car from Lloyd. Excellent service, answered all the questions, and was very polite and entertaining. Will definitely go back if needed. Excellent service, answered all the questions, and was very polite and entertaining. Will definitely go back if needed. More
by brettkusturin
Employees Worked With
