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Five Star Chevrolet

Carrollton, TX

Overview
Employees
Reviews
Vehicles
4.9
1,473 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,473 reviews

February 21, 2020

Amanda did a great job and the service was super fast. The lady that gave me my paperwork was also very nice but I did not catch her name. More

by hahnc3737
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 22, 2020 -

Five Star Chevrolet responded

Hello hahnc3737! Thank you so much for sharing your experience with Amanda and Five Star Chevrolet. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars” and we would love to hear from you again at 972-389-6700. It is great to have you as our customer. Take Care, Joe Marchbanks, Service Director

February 20, 2020

All-around great experience. In and out in less than a day. Great salesman. Great coffee. Nice clean and efficient facilities. I would recommend five star Chevrolet to anyone. More

by Lan
Recommend Dealer
Yes
Employees Worked With
Tino Ramos
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Feb 21, 2020 -

Five Star Chevrolet responded

Thank you, Lan, for your review and recommendation of Five Star Chevrolet. Tino and I are available at 972-389-6700 when you have additional maintenance needs for your vehicle. Our goal is to keep you comfortable and safe during your drive time. Please stay in touch. Thanks again, Joe Marchbanks, Service Director

February 19, 2020

Very friendly and made sure I was taken care of. They took care of me in a timely manner, and I’ll definitely be buying my next vehicle here!! More

by Thughes
Recommend Dealer
Yes
Employees Worked With
Jeff Mauldin
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Feb 19, 2020 -

Five Star Chevrolet responded

Hello Thughes, Hearing that you had a great experience is the best thing we could hope for! Your recommendation of Jeff and the service center at Five Star Chevrolet means a lot to us. Thank you for choosing our service team for the care of your vehicle. We look forward to serving you for many years to come! Please stay in touch at 972-389-6700. Take Care, Joe Marchbanks, Service Director

February 17, 2020

Excellent purchasing experience. Fast, friendly and fair. Herb and Cecilio were fantastic to work with. They were knowledgeable and had my best interest in mind More

by dave.g.brown
Recommend Dealer
Yes
Employees Worked With
Cecilio Santos, Herb Lockhart, Tino Ramos
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Feb 18, 2020 -

Five Star Chevrolet responded

Hello Mr. Brown, You are a valued customer at Five Star Chevrolet and we thank you for sharing your feedback. If Herb, Cecilio, or I can be for further assistance, please give us a call at 972-389-6700. We are here to serve all of your vehicle needs. Thank you, Michael Leatherwood, Customer Relations Manager

February 17, 2020

Amanda Yarbro their best service technician! She does not stop moving and is ALWAYS friendly. She treats every customer like a millionaire and I Love being able to recommend family to this dealership, all be More

by gabe1788
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Marchbanks
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Feb 18, 2020 -

Five Star Chevrolet responded

Thank you, gabe1788, for your commitment to Five Star Chevrolet. Your loyalty to both our sales and service team is greatly appreciated. When we can help again, please give us a call at 972-389-6700. It is great to receive your kind words and we look forward to being your auto dealer for years to come. Best Regards, Joe Marchbanks, Service Director

February 14, 2020

Lloyd Facen was very personable and his experience showed. This was my best auto buying experience ever! Jason Volk was very helpful and thorough explaining the terms of the finance agreement. More

by Abel M.
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Volk
Report | Print
Feb 14, 2020 -

Five Star Chevrolet responded

Thank you, agmolina97, for endorsing Lloyd Facen and the sales team at Five Star Chevrolet. Congratulations on your new Chevrolet and please stay in touch with us at 972-389-6700. To make sure you fully enjoy your vehicle, we are here to review the technology or its care with you at your convenience. Enjoy new roads! Take Care, Michael Leatherwood, Customer Relations Manager

February 12, 2020

Previous dealership did keep me in the loop like I asked. Kept getting the run around until 5 star chevy got me what I want. More

by stevemo0013
Recommend Dealer
Yes
Employees Worked With
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Leatherwood, Johnny Mendoza
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Feb 13, 2020 -

Five Star Chevrolet responded

Congratulations on your new Chevrolet, stevemo0013! Your review and feedback are appreciated and we would like to invite you back to Five Star Chevrolet for a review of your vehicle. We want this to be your best Chevy yet! Please let us know when you have technical or maintenance questions at 972-389-6700. We look forward to seeing you again. Enjoy, Michael Leatherwood, Customer Relations Manager

Feb 14, 2020 -

Five Star Chevrolet responded

Congratulations on your new Chevrolet, stevemo0013! Your review and feedback are appreciated and we would like to invite you back to Five Star Chevrolet for a review of your vehicle. We want this to be your best Chevy yet! Please let us know when you have technical or maintenance questions at 972-389-6700. We look forward to seeing you again. Enjoy, Michael Leatherwood, Customer Relations Manager

February 09, 2020

Awesome experience and he worked very hard to get me in the vehicle I wanted and meet my payment needs. The experience was amazingly pleasant!!! More

by Mark
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
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Feb 10, 2020 -

Five Star Chevrolet responded

Thank you, Mark, for choosing Five Star Chevrolet for your new vehicle. Lloyd and I would like to invite you back to the store to review Chevy's technology to assure you the best experience. Please let us know when we can expect you at 972-389-6700. We value you and your business. Take Care, Michael Leatherwood, Customer Relations Manager

February 09, 2020

Having bought my vehicle at this outlet I have a high expectation for the support services being equal to the the service I got when I got my vehicle today I was pleased thank you More

by mathew.baptiste
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karina Najera
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Feb 10, 2020 -

Five Star Chevrolet responded

Hello mathew.baptiste, Your complete satisfaction is always the goal when you visit Five Star Chevrolet and your review is appreciated. I would like to assure you a five-star experience when you return to the dealership and ask that you ask for me. I can also be reached at jmarchbanks@sampack.com or 972-389-6700. The goal is to continue serving you for years to come. Thank you, Joe Marchbanks, Service Manager

February 09, 2020

Always treated as the most important customer! I can’t imagine taking my Chev products anywhere else. Amanda was able to get my blazer in on a last minute battery change. The price was less than a silly More

by Bryan
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Marchbanks
Report | Print
Feb 10, 2020 -

Five Star Chevrolet responded

Hello Bryan, We are excited to hear you find the service at Five Star Chevrolet exceptional. Amanda and I are always available at 972-389-6700 between visits to answer any additional maintenance concerns. Our goal is to share our Chevy knowledge so that you fully enjoy your Blazer. Thank you for making us your service center. Best Regards, Joe Marchbanks, Service Manager

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