James Cassels
James Cassels at Five Star Chevrolet
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James Cassels

General Sales Manager

Five Star Chevrolet

1735 SOUTH I-35E
Carrollton, TX 75006

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4.5
63 Reviews
4.5

63 Reviews

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63 Reviews of James Cassels

May 06, 2024

Dealership Rating

Excellent teamwork by everyone involved. The salesman, service manager, finance team and manager were all working to help us get what we were looking for at the price that we needed. Thank More

by Steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 06, 2024

Five Star Chevrolet responded

Steve, We are so excited to help you enjoy your new vehicle. Our sales and service team welcome the chance to address technical and care questions. Stop by Five Star Chevrolet or call 972-389-6700. Thank you for shopping with us and stay in touch. Congratulations! Best regards, Alan Brown, General Manager

March 20, 2024

Dealership Rating
Employee Rating

He was awesome and great to work with did amazing! !! Also there was another Guy named JR Lopez who was a big help with parts service thank yall all for everything!!!!!! More

by Gonzo.jasonjason
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lloyd Facen, Lee Nolen

Mar 21, 2024

Five Star Chevrolet responded

Thank you, Gonzo.jasonjason, for rating your Five Star Chevrolet shopping visit! Lloyd, JR, and our entire staff are focused on your driving enjoyment. Stop by or call 972-389-6700 when questions arise. It is our goal to help you enjoy your ride. Take care, Alan Brown, General Manager

March 11, 2024

Dealership Rating
Employee Rating

Franko was so easy to work with. He made the whole process so easy and got us all of the custom details we wanted. More

by Jlwhitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franko Santana

Mar 12, 2024

Five Star Chevrolet responded

Thank you, Jlwhitt, for shopping at Five Star Chevrolet. We appreciate your business and look forward to the opportunity to continue delivering exceptional service in the future. Thank you for selecting our dealership, and please stay in touch at 972-389-6700. Best regards, Alan Brown, General Manager

March 09, 2024

Dealership Rating
Employee Rating

Franko did an amazing job! !! We love how he was so honest and upfront about everything and we didn’t feel hassled in anyway. He listened to what we wanted and got us exactly wh More

by cnbenitez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 10, 2024

Five Star Chevrolet responded

Cnbenitez, Thank you so much for your kind words and for sharing your positive experience with Franko and the Five Star Chevrolet staff. Your satisfaction is our top priority, and we're committed to maintaining the high standards that earned your praise. Reach us at 972-389-6700 with questions about your new Chevy. Customer satisfaction continues to be the goal. Best regards, Alan Brown, General Manager

January 01, 2024

Dealership Rating
Employee Rating

Hunter was our sales consultant and did an outstanding job. He was willing to work with us through the whole process and maintain a hospitable attitude. He was super helpful and provided a great buying ex More

by Jerrytamez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lee Nolen, Hunter Perrin

Jan 02, 2024

Five Star Chevrolet responded

Jerrytamez, Thank you for taking the time to share your experience at Five Star Chevrolet. We appreciate your feedback, and your satisfaction is our top priority. Congratulations on your purchase and please don't hesitate to stop by or call 972-389-6700 with questions about your new vehicle. Hunter and our team are here for you! Best regards, Alan Brown, General Manager

November 28, 2023

Dealership Rating
Employee Rating

Five Star Chevrolet takes care of the customer and the vehicle providing a level of trust that is very difficult to find now days! More

by Kharri6484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 29, 2023

Five Star Chevrolet responded

Kharri6484, We appreciate the opportunity to help with your vehicle's care at Five Star Chevrolets. Between visits, reach our service staff at 972-389-6700. We are here to share our knowledge and advice. Thank you, Chris Selbach, Service Director

September 08, 2023

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Employee Rating

I hade a bad experience back in June helping my daughter get a car. I have already gotten 2 cars from 5 star with no issues. I'm not going over the whole story again. My thing is now why keep emailing me on More

by j.jaramillo58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

August 08, 2023

Dealership Rating
Employee Rating

Great inventory and great customer experience. Enjoyed the entire shopping experience. Finance guy was not high pressure. Sales was smooth and we could drive anything we wanted. More

by Chad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 08, 2023

Five Star Chevrolet responded

Thank you, Chad, for taking the time to share your feedback, We are grateful to serve you at Five Star Chevrolet and we look forward to helping you enjoy your new vehicle. Call on us at 972-389-6700 with questions at any time. Congratulations on your purchase and let us know when you need our vehicle knowledge. Thanks again, Alan Brown, General Manager

July 13, 2023

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Employee Rating

Thank you for all your help ( Sales Manager, Sales, Finance, and General Manager) when General Motors would not. That says a lot about dealership that just wants to sell vehicles and a dealership that More

by Mattice74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lee Nolen , Aaron Cassels Pete Hodges

Jul 14, 2023

Five Star Chevrolet responded

Congratulations, Mattice74, on your purchase at Five Star Chevrolet. Our team is ready to help you fully enjoy your vehicle. Stop by the dealership or call 972-389-6700 with your questions. We are here for you. Thank you, Alan Brown, General Manager

July 06, 2023

Dealership Rating
Employee Rating

Bryce was amazing! Communicated effectively and it was completed and washed very quickly! I applaud the whole team on making this a great visit! More

by Jdp1890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2023

Five Star Chevrolet responded

Hello Jpg1890, How wonderful to see so many of the Five Star Chevrolet staff on your list for recognition. We greatly appreciate your feedback and are thrilled to hear about your positive experience with us. It's customers like you who make our job truly rewarding. It will be great to hear from you in the future at 972-389-6700. Best Regards, Chris Selbach, Service Director

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