63 Reviews
Write a Review63 Reviews of James Cassels
May 06, 2024
Excellent teamwork by everyone involved. The salesman, service manager, finance team and manager were all working to help us get what we were looking for at the price that we needed. Thank The salesman, service manager, finance team and manager were all working to help us get what we were looking for at the price that we needed. Thanks again. More
Other Employees Tagged: Ron Daly, Franko Santana, Lee Nolen
March 20, 2024
He was awesome and great to work with did amazing! !! Also there was another Guy named JR Lopez who was a big help with parts service thank yall all for everything!!!!!! !! Also there was another Guy named JR Lopez who was a big help with parts service thank yall all for everything!!!!!! More
Other Employees Tagged: Lloyd Facen, Lee Nolen
March 11, 2024
Franko was so easy to work with. He made the whole process so easy and got us all of the custom details we wanted. He made the whole process so easy and got us all of the custom details we wanted. More
Other Employees Tagged: Franko Santana
March 09, 2024
Franko did an amazing job! !! We love how he was so honest and upfront about everything and we didn’t feel hassled in anyway. He listened to what we wanted and got us exactly wh !! We love how he was so honest and upfront about everything and we didn’t feel hassled in anyway. He listened to what we wanted and got us exactly what we were looking for. It was a pleasure working with Franko and the Five Star crew. We will definitely remain long term customers. More
Other Employees Tagged: Ron Daly, Franko Santana, Lee Nolen
January 01, 2024
Hunter was our sales consultant and did an outstanding job. He was willing to work with us through the whole process and maintain a hospitable attitude. He was super helpful and provided a great buying ex job. He was willing to work with us through the whole process and maintain a hospitable attitude. He was super helpful and provided a great buying experience. More
Other Employees Tagged: Lee Nolen, Hunter Perrin
November 28, 2023
Five Star Chevrolet takes care of the customer and the vehicle providing a level of trust that is very difficult to find now days! vehicle providing a level of trust that is very difficult to find now days! More
Other Employees Tagged: Sean Johnson, Brian Withem, Alan Brown, Pat Millard
September 08, 2023
I hade a bad experience back in June helping my daughter get a car. I have already gotten 2 cars from 5 star with no issues. I'm not going over the whole story again. My thing is now why keep emailing me on get a car. I have already gotten 2 cars from 5 star with no issues. I'm not going over the whole story again. My thing is now why keep emailing me on the issue have me say Everything that happened. Act like you care and in confidence that you are going and willing to help resolve the issue. To not doing anything at all at the end. You still want to continue the bad customer service. I had to tell my son NO we ate not going there cause he's ready for a car if they truly ment that they cared on helping and resolve the issue. Stay true to give the money they said they would pay me for then I would have taken him. BAD CUSTOMER SERVICE AND THEY DONOT STAY TRUE TO THERE WORDS. More
Other Employees Tagged: Lloyd Facen, Laura Vargas, Ron Daly, Lee Nolen
August 08, 2023
Great inventory and great customer experience. Enjoyed the entire shopping experience. Finance guy was not high pressure. Sales was smooth and we could drive anything we wanted. Enjoyed the entire shopping experience. Finance guy was not high pressure. Sales was smooth and we could drive anything we wanted. More
Other Employees Tagged: Alan Brown, Joe Harrell, Ron Daly, Giovanni Dichiara
July 13, 2023
Thank you for all your help ( Sales Manager, Sales, Finance, and General Manager) when General Motors would not. That says a lot about dealership that just wants to sell vehicles and a dealership that Finance, and General Manager) when General Motors would not. That says a lot about dealership that just wants to sell vehicles and a dealership that takes care of its customers. More
Other Employees Tagged: Lee Nolen , Aaron Cassels Pete Hodges
July 06, 2023
Bryce was amazing! Communicated effectively and it was completed and washed very quickly! I applaud the whole team on making this a great visit! Communicated effectively and it was completed and washed very quickly! I applaud the whole team on making this a great visit! More
Other Employees Tagged: Sean Johnson, Amanda Agosto, Alan Brown, Jeff Moore, Ian Kuhn, Jacob Sosa, Jimmy Patel, Sam Sayan