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Five Star Chevrolet
Carrollton, TX
1,458 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,458 reviews
December 23, 2019
They were extremely helpful and worked hard to get us into the vehicle we wanted. They have the Best customer service we have ever had at a Chevy dealership. into the vehicle we wanted. They have the Best customer service we have ever had at a Chevy dealership. More
by Chevyman3932
December 23, 2019
Great Team at Five Star Chevrolet! Just bought a new Chevy 2500. The Team at Five Star lived up to their name. They were 5 star all the way. Lloyd was very responsive to my questions Just bought a new Chevy 2500. The Team at Five Star lived up to their name. They were 5 star all the way. Lloyd was very responsive to my questions and the entire team was very friendly. More
by Jim
Employees Worked With
December 21, 2019
Service didn’t start well but the end result was good. I was notified about parts that needed replaced and was thankful for their customer service. I was given a loaner car to use and that was very helpful. was notified about parts that needed replaced and was thankful for their customer service. I was given a loaner car to use and that was very helpful. My car got washed and cleaned and that was just good service. Thank you Sam Pack 5 Star Chevrolet of Carrollton. More
by Vaughn Merritt
Employees Worked With
Jeff Mauldin
December 06, 2019
Professional service. Corrected a recall issue and addressed a break pad monitor issue. Completed service in. Timely manner. Check out was fast, professional and courteous addressed a break pad monitor issue. Completed service in. Timely manner. Check out was fast, professional and courteous More
by BL
Employees Worked With
Jeff Mauldin
December 04, 2019
They always do a great job! The facility is amazing! The job is always done correctly and quickly. The employees are always friendly and helpful. job is always done correctly and quickly. The employees are always friendly and helpful. More
by M Grier
December 03, 2019
The 5 Star dealership does excellent work. The mechanics work hard to do a top notch job in taking care of my auto. The personnel that assist In every aspect are very helpful and courteous. Pleasant experie work hard to do a top notch job in taking care of my auto. The personnel that assist In every aspect are very helpful and courteous. Pleasant experience all around. More
by Mistysmom0821
Employees Worked With
Other Employees :
Jeff Mauldin, Dago Cortez, Jonathan Torres
November 27, 2019
From the moment I made the first phone call, it was a great experience! Lloyd Facen is a true asset to 5 Star Chevrolet. Recommended! great experience! Lloyd Facen is a true asset to 5 Star Chevrolet. Recommended! More
by Bonnie
November 26, 2019
Corvette C7 oil change Good experience Jonathan Torres was a excellent service advisor On time with good service and friendly team nice waiting are and clean area to enjo Good experience Jonathan Torres was a excellent service advisor On time with good service and friendly team nice waiting are and clean area to enjoy More
by Dsmagillsr
Employees Worked With
Cashier was friendly , Jonathan Torres
November 13, 2019
Jeff Mauldin was exceptional. I live in El Paso and usually take the truck to the dealership there...there's no comparison! Sam Pack's is the best and Jeff represents them well...thank you! usually take the truck to the dealership there...there's no comparison! Sam Pack's is the best and Jeff represents them well...thank you! More
by Walt
Employees Worked With
Jeff Mauldin
