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Five Star Chevrolet

Carrollton, TX

Overview
Employees
Reviews
Vehicles
4.9
1,458 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,458 reviews

August 05, 2024

Great place great people very positive friendly kind respectful place I will continue to come here to friendly Chevrolet More

by joereyes127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Martinez
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Aug 06, 2024 -

Five Star Chevrolet responded

Thank you, Joe! We really appreciate your endorsement of so many on the Five Star Chevrolet service team. Keeping you safe and knowledgeable about your vehicle is the goal. Reach us any time at 972-389-6700. We are here to share our expertise. Best regards, Chris Selbach, Service Director

August 05, 2024

Took my vehicle in to get maintenanced and Brian and Amanda were prompt in taking care of me. Service was fast with class! The work was Superb!! Thank you, 5 Star Ford. 👍😃 More

by Lenovoflores1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2024 -

Five Star Chevrolet responded

Lenovoflores1, On behalf of Brian, Amanda, and the Five Star Chevrolet service team, thank you for your kind words and business. Should you have additional maintenance questions, please reach out to 972-389-6700. We look forward to helping you in the future. Take care, Chris Selbach, Service Director

August 04, 2024

Everyone with a name with only 3 letters can be best described with a 3 letter word, WOW! Joe, Lee, and Ron are excellent and essential!!! They made my car buying experience well worth it! Thank you all More

by npierce7643
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron
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Aug 04, 2024 -

Five Star Chevrolet responded

Congratulations, npierce7643, on your new car from Five Star Chevrolet! Your sales team remains available at 972-389-6700 for any technical or maintenance questions. On behalf of Joe, Lee, and Ron, thank you for the recognition! Best regards, Alan Brown, General Manager

August 01, 2024

Always reliable and good service. Communication is great as well. Highly recommend using Five Star. More

by pmac92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessy Barrientos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2024 -

Five Star Chevrolet responded

Pmac92, Your loyalty at Five Star Chevrolet is truly appreciated! Thank you for continuing to choose our service team to care for your vehicles. Between visits, your questions are welcomed at 972-389-6700. Enjoy your drive time! Take care, Chris Selbach, Service Director

August 01, 2024

Our sales consultant was friendly, helpful and knowledgeable. There was no pressure of any kind. Paperwork was handled efficiently and we were briefed and guided through the connection of our phon More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 29, 2024

Always Top Notch Service. I would recommend Sam Pack Five Star Chevrolet all day every day. More

by Katrina T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

Five Star Chevrolet responded

Thank you, Katrina, for continuing to choose Five Star Chevrolet! Our service team welcome the chance to share its knowledge. Reach us any time at 972-389-6700. We want you happy with your ride. Best regards, Chris Selbach, Service Director

July 28, 2024

All of the service team is great. Brian has worked with me since I purchased the vehicle and is always top notch! More

by SF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2024 -

Five Star Chevrolet responded

SF, We appreciate your business at Five Star Chevrolet and hope you stay in touch with Brian and our techs. Your satisfaction is important to us and we welcome all of your vehicle concerns at 972-389-6700. We appreciate you! Thank you, Chris Selbach, Service Director

July 26, 2024

Dealer had a very friendly staff, with no pressure, and was easy to deal with. More

by tedm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 27, 2024 -

Five Star Chevrolet responded

Tedm, We're thrilled to hear that our Five Star Chevrolet sales team provided such an excellent experience! We appreciate your business and look forward to serving you again in the future. Let us know how we can help you enjoy your new vehicle by staying in touch with us at 972-389-6700. Thank you, Alan Brown, General Manager

July 24, 2024

Super friendly and excellent customer service and professional work done I would like to recommend for everyone and appreciate it all of you Thanks again!!! More

by sunny12251973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Cassels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2024 -

Five Star Chevrolet responded

Thank you, sunny12251973, for taking the time to rate your service visit at Five Star Chevrolet. Reach Bryce and our techs at 972-389-6700 with questions any time. We want you knowledgeable about your vehicle. Best regards, Chris Selbach, Service Director

Jul 24, 2024 -

sunny12251973 responded

Thank you for everything to taking care of my service and l really appreciate that Thanks again 👍👍👍👍👍

July 18, 2024

They listened to my issues and were able to fix my truck as promised. Service was great at keeping me updated on staus of repairs. More

by Wik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2024 -

Five Star Chevrolet responded

Wik, It's fantastic to hear that your service experience was positive. We're dedicated to providing exceptional customer service at Five Star Chevrolet. Thank you for choosing our team and please reach out again to 972-389-6700. Safe travels, Chris Selbach, Service Director

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