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Five Star Chevrolet

Carrollton, TX

4.9
1,577 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,577 reviews

June 29, 2026

The last three purchases working with Lloyd Facen was awesome, and the current purchase was exceptional! Lloyd became a super hero to a 21 yea old buying her first car. The patience, knowlege and profess More

by albell1006
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2026 -

Five Star Chevrolet responded

Albell1006, Buying a first car is such a major milestone, and we love hearing that Lloyd put on his superhero cape to make it a memorable experience for your family! His patience, knowledge, and transparent approach are exactly what we strive for. Thank you for your loyalty and highly recommending Five Star Chevrolet. Congratulations to the new owner on her first car, and we look forward to taking care of your family for many more miles to come! Please keep our number handy at 972-389-6700. Best regards, William Mills, General Manager

June 29, 2026

These guys went out of thier way to make sure I was happy with thier service and offer. I was a ford guy until this location. Thanks to these guys and thier team for superior commitment to thier work. I made More

by johngeorges86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Five Star Chevrolet responded

Thank you so much for the fantastic review, John! We always aim to go above and beyond to ensure our customers leave happy, so hearing that you had such a great experience means a lot! You made an incredible choice with that Chevy Colorado Trail Boss—and we completely agree, that White Sands color looks absolutely amazing. Welcome to the Five Star Chevrolet family, we appreciate your business, and wnat you to enjoy every single mile in that awesome new truck! Stay in touch at 972-389-6700. Congratulations! Best regards, William Mills, General Manager

June 25, 2026

I'm thoroughly impressed with Mr. Lloyd’s exceptional sales and marketing skills. Having purchased four cars from different dealerships, I can confidently say that I've never encounte More

by Azariah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2026 -

Five Star Chevrolet responded

Azariah, Wow, what an incredible compliment to Lloyd! Thank you for sharing how his dedication stood out among your past car-buying experiences. We are so proud to have him on our team and thrilled that he helped find the perfect vehicle for you. We also appreciate your honest feedback regarding your visit to finance; we always strive for a seamless process at Five Star Chevrolet and will use your notes to improve. Congratulations on your new ride, and thank you so much for your future referrals. We look forward to heaing from you in the future at 972-389-6700. Best regards, William Mills, General Manager

June 14, 2026

⭐⭐⭐⭐⭐ I had an absolutely amazing experience at Chevrolet of Carrollton! Lloyd was fantastic from start to finish. He was professional, patient, knowledgeable, and genuinely worked hard to help me More

by Aubriana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lindsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2026 -

Five Star Chevrolet responded

Aubriana, What a great review — thank you! Lloyd is exactly the kind of salesperson who makes car buying feel easy and comfortable, and we're so glad that came through during your Colorado purchase. Knowing that our entire team left a positive impression means a lot to us at Five Star Chevrolet. We appreciate your recommendation and hope you're loving your new Colorado. Let us know if you have technical or care questions at 972-389-6700. Best regard, William Mills, General Manager

June 13, 2026

I bought my last two Silverado from five star. I went on June 12 and I bought a Colorado. My salesman was Thai Chapman and he was excellent. I will recommend him. Gary Lindsay was my finance guy h More

by tpower
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Lindsey excellent
Jun 14, 2026 -

Five Star Chevrolet responded

Tpower, Three vehicles and counting — thank you so much for your continued loyalty at Five Star Chevrolet! We're thrilled Ty and Gary made your Colorado purchase such a great experience. Ty's dedication to his customers and Gary's expertise in finance are exactly what we strive for on every deal. Enjoy your new Colorado and we look forward to helping you enjoy your ride. Please stay in touch at 972-389-6700. Best regards, William Mills, General Manager

June 07, 2026

Five star Chevy was absolutely incredible. A smooth and fair dealership experience. Would absolutely recommend! More

by Sohaib747
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hossein Maleki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2026 -

Five Star Chevrolet responded

Sohaib747, Delivering a transparent and hassle-free process is exactly what we strive for, and your recommendation means the world to us. Thank you for choosing Five Star Chevrolet! We appreciate your business, and we look forward to taking care of you for many years to come. Let us know if you have new vehicle questions at 972-389-6700. Congratulations! Warm regards, William Mills, General Manager

June 07, 2026

Fantastic salesman! Was very cordial and respectful during our sale. Appreciate all he did for us. More

by klint.sajdak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2026 -

Five Star Chevrolet responded

Klint.sajdak, Our team prides itself on delivering a professional and respectful environment for all of our guests at Five Star Chevrolet. We truly appreciate your business and your kind words about Lloyd's hard work. Thank you for choosing us for your vehicle purchase! We wish you many happy miles ahead, and we look forward to helping with any additional vehicle needs. Please stay in touch at 972-389-6700. Best regards, William Mills, General Manager

June 05, 2026

I am always grateful that you explain the necessary details in advance.I was always satisfied More

by Kyung seo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.R. Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2026 -

Five Star Chevrolet responded

Kyung, Thank you so much for your kind words and for being a loyal guest! We are absolutely excited to hear that you are always satisfied with your visits at Five Star Chevrolet. We firmly believe that a great service or buying experience starts with clear, upfront communication. Thank you again for your trust and your business. We look forward to welcoming you back and delivering that same high level of care for many years to come. Reach us at 972-389-6700. Best regards, Eddie Campbell, Service Director

May 22, 2026

Nice guy handling my extended warranty, explained everything in detail. Bought the same ultimate warranty I'd previously purchased More

by m600cannondale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2026 -

Five Star Chevrolet responded

Thank you, m600cannondale, for the great feedback! We're proud to hear that Brian and Amanda made your extended warranty coverage explanation straightforward. Thank you for choosing Five Star Chevrolet again for your vehicle care—we truly appreciate your business and look forward to your next call at 972-389-6700. Safe travels, Eddie Campbell, Service Director

May 18, 2026

Great experience, easy and quick. Jorge was the best help and very nice and attentive. More

by Ivan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2026 -

Five Star Chevrolet responded

Ivan, Thank you so much for the great review! We are thrilled to hear that your experience was quick and enjoyable. Jorge is a fantastic asset to our team at Five Star Chevrolet, and we will be sure to pass along your kind words about his attentive and friendly service. We truly appreciate your business and hope to see you again down the road! Reach us with vehicle questions at 972-389-6700. Congratulations on your purchase. Take care, William Mills, General Manager