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Five Star Chevrolet

Carrollton, TX

Overview
Employees
Reviews
Vehicles
4.9
1,461 Reviews
At Sam Pack's Five Star Chevrolet in Carrollton, Texas, buying a Chevy isn’t just a transaction—it’s an adventure! Picture this: a showroom buzzing with excitement, friendly faces ready to help you find *the* perfect ride, and deals so good they’ll make you do a happy dance. Whether you're a truck enthusiast or a sleek sedan seeker, the inventory here is top-notch. Plus, the team knows how to make the process smooth, stress-free, and yes—fun! It’s more than just buying a car; it’s about kicking back, enjoying the experience, and driving off with a big Texas-sized grin.
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1735 SOUTH I-35E

Carrollton, TX

75006

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Showing 1,461 reviews

March 26, 2023

This has been the best Chevy dealership I been to get my truck worked on with no problem they never let me down an always try to help me out with repairs. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Withem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2023 -

Five Star Chevrolet responded

Thank you, Chris, for taking the time to rate your Five Star Chevrolet service experience. We strive for complete customer satisfaction and that goes beyond the recent visit. Call on us at 972-389-6700 any time we can help you with your vehicle questions. It will be great to hear from you again. Take Care, Chris Selbach, Service Director

March 25, 2023

Dexter was very helpful and great to work with while purchasing my new Malibu. I would return in the future. More

by chriskaler2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dexter Kellough
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Mar 26, 2023 -

Five Star Chevrolet responded

Chriskaler2010, Thank you for shopping at Five Star Chevrolet. Your feedback and business are truly appreciated. Dexter and I welcome questions about your new vehicle at 972-389-6700. We want you to fully enjoy your ride. Best Regards, Alan Brown, General Manager

March 21, 2023

Me atendieron muy bien, la persona nos atendió rápidamente al momento qué nosotros entramos a la agencia. More

by Rosa Lira
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2023 -

Five Star Chevrolet responded

Gracias, Rosa, por comprar en Five Star Chevrolet. Cuando necesite el consejo de Lloyd's sobre su nuevo vehículo, comuníquese con el 972-389-6700. Apreciamos ayudar con sus necesidades automotrices. Cuídate, Alan Brown, Gerente General

March 19, 2023

Always excellent service. I have used their service dept. since it first opened a few years ago. More

by Jimsor98
Recommend Dealer
Yes
Employees Worked With
Amanda
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Mar 20, 2023 -

Five Star Chevrolet responded

Hello Jimsor98, We appreciate knowing you continue to find efficient service with Amanda and the Five Star Chevrolet staff. Thank you for your loyalty to our service department. We look forward to scheduling your next appointment at 972-389-6700. Safe travels, Chris Selbach, Service Director

March 19, 2023

Leo was such a great help! He made the process enjoyable and our drive to get the car worth it! More

by Lana.santiago2008
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Sangiovanni
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Mar 19, 2023 -

Five Star Chevrolet responded

Thank you, Lana.santiago2008, for taking the time to rate your Five Star Chevrolet shopping experience. Leo is a wealth of knowledge. Be sure to stay in touch at 972-389-6700. We want you to fully enjoy your new car. Sincerely, Alan Brown, General Manager

March 19, 2023

Very quick to approach me and help… very good at answering all questions I had…My salesman tried to be as quick as he could be as I was in a hurry! More

by Humfeld_2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2023 -

Five Star Chevrolet responded

Thank you, Humfeld_2000, for shopping at Five Star Chevrolet. Efficient customer care is always the goal. If you would like to stop back to review your vehicle, don't hesitate to give us a call at 972-389-6700. Enjoy your ride! Best Regards, Alan Brown, General Manager

March 18, 2023

Excellent experienced staff! Enjoyed the tour! Lloyd was great to work with! Highly recommend Five Star Chevrolet! More

by mrangel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Facen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmy Nicholson
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Mar 19, 2023 -

Five Star Chevrolet responded

Congratulations mrangel on your Five Star Chevrolet purchase. Keeping you knowledgeable about your new vehicle is our next goal. Reach out to Lloyd and our team at 972-389-6700 with technical or care questions at any time. We want to help you fully enjoy your ride. Thank you, Alan Brown, General Manager

March 18, 2023

The service is excellent and I appreciate the help that you offer to me, Thank you Manny Galan for your help and great service. More

by Glewisville2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Lerma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Galan
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Mar 18, 2023 -

Five Star Chevrolet responded

Glewisville2, We appreciate you at Five Star Chevrolet and we want you comfortable driving your vehicle. Any time you need our help, call Manny and our staff at 972-389-6700. Thank you for sharing your feedback. Sincerely, Chris Selbach, Service Director

March 16, 2023

The people at the dealership or extremely nice, and they listen to your problem and take care of the problem for you More

by BOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Agosto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2023 -

Five Star Chevrolet responded

BOB, Listening and communication are key to helping our Five Star Chevrolet customers. Thank you for sharing your feedback and we hope you count on us again. Call 972-389-6700 when you need our advice. Take Care, Chris Selbach, Service Director

March 16, 2023

Dexter was very friendly and really helped me with my new car purchase. He went above and beyond to help me. More

by Christysanchez727
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Dichiara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Kellough, Emmy Nicholson
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Mar 16, 2023 -

Christysanchez727 responded

Dexter was very friendly and really helped me with my new car purchase. He went above and beyond to help me.

Mar 16, 2023 -

Five Star Chevrolet responded

Congratulations, Christysanchez727, on your new car from Five Star Chevrolet. Dexter and our team welcome you to stop by or call 972-389-6700 any time you have technical or care advice. We want to make owning your vehicle the best experience. Thank you for your endorsement and business, Alan Brown, General Manager

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